fedex customer service phone number

by Leonie Mraz IV Published 3 years ago Updated 2 years ago

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How can I speak to a live person at Fedex?

GoFedEx 1.800. 463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support.

Where do I call for a Fedex package not delivered?

Calling customer care service at (800) 463-3339 and saying track my package.

What do I do if my FedEx package wasn't delivered?

If your package's tracking status says it was delivered, but your recipient can't find it, log in to your FedEx account, go to our tracking page, and follow these steps:Enter your tracking number or reference number.Select Manage Delivery, then Report Missing Package.More items...

What happens if FedEx doesn't deliver my package?

It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.

How to contact FedEx customer support?

The next best way to talk to their customer support team , according to other FedEx customers, is by calling their 800-622-1147 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Technical Support. If you think this information is inaccurate or know of other ways to contact FedEx please let us know so we can share with other customers.

What is the best phone number for FedEx?

Common problems addressed by the customer care unit that answers calls to 800-463-3339 include Account Access, Delivery Problem, Missing Delivery, Track a Package, Refund a Charge and other customer service issues. The FedEx call center that you call into has employees from Maryland, Spain, India, Philippines and is open 24 hours, 7 days according to customers. In total, FedEx has 2 phone numbers. It's not always clear what is the best way to talk to FedEx representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What Kind of Issues can FedEx Customer Service Representative Resolve?

Representatives can answer your questions about shipping issues, direct you to places where you can drop off a shipment or purchase services, and provide tracking information.

What Should You Do If You Have an Unsuccessful Call with FedEx?

Sometimes, and despite your best efforts, a call to FedEx goes awry. This may be due to a communication issue between you and the representative, FedEx's policies, or some other reason. While this can be frustrating, you shouldn't give up on achieving your desired resolution. Here are some things that you can do:

What is FedEx delivery?

FedEx is one of the largest delivery companies in the world. Considered to be a pioneer in overnight delivery as well as technological innovations such as real time tracking for consumers, FedEx handles substantial call volume at its customer service centers.

What can a FedEx representative do?

FedEx representatives can do many things to help you with shipping items and getting problems resolved. Representatives can answer your questions about shipping issues, direct you to places where you can drop off a shipment or purchase services, and provide tracking information.

How to get in touch with FedEx?

If phone calls don't seem to work, try a different way of getting in touch with FedEx.These methods include sending an email, sending a letter via postal mail or contacting FedEx on social media. All of these options have the advantage of providing you with a written record of your communication with FedEx.

Dropped at Wrong address

I had a purchase of a Mac Pro, worth 1400 and it was dropped at the incorrect address. Thankfully, my grandmother knows the women who lives there. I am very angry as it was a very expensive purchase.

Liars

I played extra to have a packaged delivered today. I had a fedex truck from one location bring a package from an hour away and find my place no problem. Well another driver from a location says he was here same location and left service tag. Well I've been here all day and driver was not here.

lousy service

Whoever the driver is that delivers to Spruce St in Leominster he should be fired. He does not even ring the person's bell to let them know a package is at the door let alone have a person who is at home sign for the package. Packages can get stolen.

Frustrated Customer

My daughter needed a package delivered prior to leaving the country. Although the package was out for delivery it was going to be late. Therefore I contacted FedEx Customer Service to see if I could drive to the delivery truck and pick up the package that way. I was told that that was not possible.

delivery sucks

7days to move a package 1000 miles and it's still not here this would have done better to have been sent by post office

Poor delivery of Packages

The delivery service is horrible because the company allows their drivers to do whatever they want. Poor customer service.

Mis- delivered parcels

Second time in three weeks my parcel was delivered willy nilly to the neighbors. I contacted C/S and they assured me that it would be addressed,problem is .inattention to detail Neighbors address prominently displayed and so is mine. I never have a problem with UPS or Priority Mail.

How to contact FedEx by phone?

How to Contact FedEx. 1 Call the general customer support line at 1-800-463-3339. 2 Call FedEx’s Telephone Device for the Deaf at 1-800-238-4461. 3 Call the Technical Support Hotline at 1-877-339-2774. 4 Call the Billing Inquiries Department at 1-800-622-1147. 5 Check FedEx’s website for country-specific contact info.

How to contact FedEx representative?

To connect to a representative, say “Representative” or dial 0 on your keypad. Method 2. of 10: Call FedEx’s Telephone Device for the Deaf at 1-800-238-4461. ...

How to get a vacation hold on FedEx?

First, sign up for FedEx Delivery Manager online or via the FedEx app. Once you have an account, you can click on Vacation Hold and then choose from a range of dates that work for you.

What time does FedEx call?

You can call this number Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time.

How to talk to someone at FedEx?

Read through these contact options to pick the one that best suits your needs. Steps. Method 1. of 10: Call the general customer support line at 1-800-463-3339.

How long does it take for FedEx to get back to you?

Once you file a claim for a missing package, it usually takes FedEx between 5 and 7 business days to get back to you. If it's an especially busy time (like during the holidays), it might take slightly longer than that.

How to file a claim with FedEx?

To file a claim, visit https://www.fedex.com/en-us/customer-support/claims.html then click “Start a Claim.”

How to contact FedEx live agent?

But here are two ways guaranteed to reach a live agent: Call 1-800-463-3339 then. The easiest way:

How to contact a live agent for lost package?

But here are two ways guaranteed to reach a live agent: Call 1-800-463-3339 then. The easiest way: Say "lost package", then give the tracking number, at which point you will be transferred to a live agent. Or, a more convoluted way:

Does FedEx cut costs?

Fedex is apparently cu tting costs by routing calls to their automated system, essentially creating a frustrating maze of prompts designed to keep you in their automated system, and to stop you from reaching a live agent.

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