fedex customer service hours

Is FedEx a 24/7 operation?

Customer Support. We appreciate hearing what's on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day. We appreciate hearing what's on your mind.

How do I talk to a live person at FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

Does FedEx deliver on Saturdays in Philadelphia?

Delivery Options You can customize your shipment to your needs with value-added options from FedEx. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. We even deliver on Saturdays.

What do you do if FedEx doesn't deliver?

If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps:Enter your tracking number or reference number.Select Manage Delivery, then Report Missing Package. ... Confirm that you've checked everywhere the package might have been left by clicking Yes.More items...

Can I call FedEx to see where my package is?

You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company's depots for further checks or stuck in customs.

How long before a package is considered lost FedEx?

File promptly You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages. Claims for undelivered or lost shipments must be filed within nine months of the shipment date.

Does FedEx run on Sunday?

Yes, FedEx Home Delivery is an every-day delivery service, including Saturdays and Sundays with weekend delivery to most residential locations. Take a look at our FedEx Ground and Home Delivery service maps to check availability.

What is FedEx end of day?

We generally make deliveries from 8 AM to 8 PM, Monday-Friday; and on Saturday and Sunday for residential deliveries. If you got a message that says FedEx will deliver your package by end of day, that means your package should arrive before 8 PM on the delivery date.

Why does FedEx not deliver on weekends?

Furthermore, the fleet of vehicles working weekends may not be as prepared for early Saturday deliveries as they would on a business day. So weekend surcharges allow carriers to better afford these time-sensitive deliveries. For UPS and FedEx Home services, the residential surcharge is two-fold.

Dropped at Wrong address

I had a purchase of a Mac Pro, worth 1400 and it was dropped at the incorrect address. Thankfully, my grandmother knows the women who lives there. I am very angry as it was a very expensive purchase.

Liars

I played extra to have a packaged delivered today. I had a fedex truck from one location bring a package from an hour away and find my place no problem. Well another driver from a location says he was here same location and left service tag. Well I've been here all day and driver was not here.

lousy service

Whoever the driver is that delivers to Spruce St in Leominster he should be fired. He does not even ring the person's bell to let them know a package is at the door let alone have a person who is at home sign for the package. Packages can get stolen.

Frustrated Customer

My daughter needed a package delivered prior to leaving the country. Although the package was out for delivery it was going to be late. Therefore I contacted FedEx Customer Service to see if I could drive to the delivery truck and pick up the package that way. I was told that that was not possible.

delivery sucks

7days to move a package 1000 miles and it's still not here this would have done better to have been sent by post office

Poor delivery of Packages

The delivery service is horrible because the company allows their drivers to do whatever they want. Poor customer service.

Mis- delivered parcels

Second time in three weeks my parcel was delivered willy nilly to the neighbors. I contacted C/S and they assured me that it would be addressed,problem is .inattention to detail Neighbors address prominently displayed and so is mine. I never have a problem with UPS or Priority Mail.

What time does FedEx deliver?

FedEx Business Hours. FedEx does deliveries from Monday up to Friday, between 9 am till 8 pm. You can also pay for extra unique service and have your goods delivered o weekends. FedEx also has the evening delivery, between 5 pm and 8 pm. It’s an excellent option for those who aren’t always at home during the day.

What is the FedEx number?

They do offer instant solutions to any client’s issues. FedEx has several contact information. The FedEx main number is 1-800-463-3339. To talk to a human, call FedEx at1-800-463-3339 and ask for more options.

Why is FedEx so popular?

FedEx has gained a lot of publicity because of its excellent air delivery services. It has had a positive impact on the lives of many people, more so the business owners. However, many clients do have challenges when using FedEx. These challenges have increased the need for customer service support.

How to contact FedEx for home delivery?

To access the customized home delivery services, call FedEx 1800 or Go FedEx 1-800-463-3339 for guidance on how to get FedEx home delivery contact. Additionally, the FedEx drivers can arrive later than 8 pm to do deliveries for some special packages.

Who is the executive vice president of FedEx?

The Executive vice president, general counsel, and secretary. Mark Allen assumed this position in October 2017. He is responsible for all the legal issues of FedEx Corporation. He directs FedEx’s domestic and international legal, government affairs, and security.

Who is the president of FedEx?

The operating companies include FedEx Ground, Express, Logistics, and freight. 2. President, COO, and Co-CEO. Raj Subramanian, from Trivandrum, India, is the president, director, and chief operating officer at FedEx Corporation. He was named the president and chief operating officer in February 2019.

Is it worth speaking to a human at FedEx?

Speaking to a human at FedEx can be a daunting experience. This is because the process is quite long and tricky. However, it is worthwhile a try. The humans at FedEx are understanding and easy to deal with. They do offer instant solutions to any client’s issues.

Copy & print services

Upload your documents online and pick them up at FedEx Office on 3812 W 7800 St or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.

Packing & shipping services

Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.

Computer access & wi-fi

Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in West Jordan. Check email, browse the web, print copies or scan photos. All in one place.

Photo printing services

FedEx Office Print & Ship Center also offers a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we’ve got it all.

Copy & print services

Upload your documents online and pick them up at FedEx Office on 44511 Ann Arbor Rd W or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.

Packing & shipping services

Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.

Computer access & wi-fi

Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Plymouth. Check email, browse the web, print copies or scan photos. All in one place.

Photo printing services

FedEx Office Print & Ship Center also offers a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we’ve got it all.

Have a return?

Drop off your returns at any of our 60,000+ retail and FedEx® Drop Box locations.

Not going to be home?

No problem. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager®.

Printing services at FedEx Office

Access templates, information, and offers to help your business reopen, recover, and move forward.

Delivery Options

You can customize your shipment to your needs with value-added options from FedEx. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. We even deliver on Saturdays.

Pack like an expert

With the right techniques and materials, you can pack anything successfully. Ask our pros for assistance with packaging design and testing. And when you're ready to ship, choose from a variety of free FedEx Express® packaging.

Hold for pickup options

Whether you’re shipping or waiting for a FedEx® package, you can quickly and easily request to have it delivered to the FedEx location at 10 Industrial Dr. The option is available for free with FedEx Express.