Does FedEx have online chat?
FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click "Chat now" to proceed.
How can I talk to FedEx customer service?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
How do I contact FedEx about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
How do I speak to a manager at FedEx?
1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. You can also contact your regional FedEx support representative.
Who do I call if my package was not delivered FedEx?
Calling customer care service at (800) 463-3339 and saying track my package.
Why hasn't FedEx delivered my package?
You can do that by reaching out to them over the phone at 1-800-463-3339, a 100% toll-free customer service support line that is available on a 24/7 basis. You'll be able to explain to them your situation and ask questions about the whereabouts of your package and parcel.
Why is my FedEx package stuck in transit?
When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company's depots for further checks or stuck in customs.
What do I do if my package was delivered but it wasn t?
In rare cases, package may show as 'delivered' but could take additional 24 hours....Carrier may have placed it in a safer location, please check:Mailbox.Porch.Garage.Any area out of potential weather hazards.Exterior doors and any locations where the package could be placed.