What is FedEx office?
Can FedEx hold delivery?
About this website
Packing resources and supplies
Take care of all your packing and shipping needs with flexible shipping options. From boxes and envelopes to packaging pros, FedEx has everything you need to get your shipments safely packed and delivered to the right place at the right time.
FedEx shipping services
Whether you need your shipments delivered today, tomorrow, or you have more time, we have reliable service options to fit all of your shipping needs.
FedEx Ground shipping services
Get cost-effective, day-definite service with transit times supported by a money-back guarantee. FedEx Ground gets your shipments delivered sooner to allow you to be more competitive, improve your customer satisfaction, and save money.
Customer service
Find answers, information and resources to help you with all your shipping and business needs with FedEx. Read Frequently Asked Questions, check out detailed information on our services, or contact us with any questions via email, phone or mail.
Have a return?
Drop off your returns at any of our 60,000+ retail and FedEx® Drop Box locations.
Join My FedEx Rewards
Enroll in our rewards program for free and get even more perks for choosing FedEx.
Open a FedEx account
Start taking advantage of all the savings, rewards and services FedEx has to offer. Open your account today.
Copy & print services
Upload your documents online and pick them up at FedEx Office on 3021 Mallory Lane or print to any of our 2,000 locations. We offer self-service color copying, high-volume digital printing, presentations and postcards, to name a few.
Packing & shipping services
Get your packing supplies and let our shipping experts help you ship with FedEx. Our professionals can even help you pack specialty items, like luggage or golf clubs, and ship them with FedEx Express or FedEx Ground to meet you at your destination.
Computer access & wi-fi
Rent a computer with internet access or get online with free AT&T Wi-Fi access at FedEx Office in Franklin. Check email, browse the web, print copies or scan photos. All in one place.
Photo printing services
FedEx Office Print & Ship Center also offers a full range of photo printing services that can help you make the most of your photos. From photo posters and canvases to cards, invitations, photo printing, and passport photos, we’ve got it all.
Have a return?
Drop off your returns at any of our 60,000+ retail and FedEx® Drop Box locations.
Not going to be home?
No problem. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager®.
Printing services at FedEx Office
Access templates, information, and offers to help your business reopen, recover, and move forward.
Drop Off your Package
Save a trip when you drop off a FedEx package at 530 Cool Springs Blvd. Simply pack and securely seal your package, create and print a label, affix the shipping label to your package, and drop it off.
Redirect your Package
Conveniently redirect your FedEx package for pickup at 530 Cool Springs Blvd. Once your location is ready for pickup, you will be notified. Please bring your tracking number and an ID. It's that easy.
Pickup and Delivery Options
You want shipments picked up and delivered with precision. We have several solutions for you, including proof of delivery, collect on delivery, and more.
Customer Service
Find answers, information and resources to help you with all your shipping and business needs with FedEx. Read Frequently Asked Questions, check out detailed information on our services, or contact us with any questions via email, phone or mail.
How long does FedEx keep a cold package?
Cold shipping package provided by FedEx can keep your temperature-sensitive shipments between 2°C and 8°C (35°F and 46°F) for 48 or 96 hours* without the weight, hassle and expense of using dry ice or gel packs. Also available in FedEx® Clinical Pak design, exclusively for use with clinical samples.
What is the freeze point for FXF 100?
If you’re shipping healthcare products with a freeze point at or below 0°C (32°F) between April and November, this service provides full product liability protection, up to the limits established in our FXF 100 Series Rules Tariff.
Why is it important to keep products cold?
Keeping products cold is critical for the healthcare and food industries. We provide reliable solutions for shipping breast milk, pharmaceuticals and perishables. Using cold packs, chilled boxes and other specialized containers provides the temperatures and security you need in order to meet cold shipping regulations and keep products in top condition.
What temperature is a Csafe container?
CSafe containers provide an active compressor solution that supports colder temperatures at 2°C to 8°C (35°F to 46°F) and 15°C to 25°C (59°F to 77°F). They are available in single pallet (RKN) or multi-pallet (RAP) sizes.
What temperature does a softbox work at?
Softbox provides customers with a single-pallet passive packaging solution with the ability to maintain temperature ranges of 2˚C to 8˚C (35°F to 46°F) and 15˚C to 25˚C (59°F to 77°F) for up to 120 hours.