Receiving Helpdesk

factory reset ooma telo 2

by Josue Kertzmann IV Published 4 years ago Updated 3 years ago

Telo2 Factory reset: - press down on play and trash buttons as soon as stage d. is reached (blinking red), or sooner if you like - wait for blinking red to transition to a fast red/blue blink

Power off the Telo unit, wait around 15 seconds, then power it back on, 2. When the logo starts flashing RED, press and hold 'Stop' and 'Trash' keys at the same time, … see more. 2.

Full Answer

Where is the reset button on my Ooma?

  • Plug the Adapter into the USB port on the back of your Telo Base Station.
  • Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station to a computer.
  • Use the computer and open up a browser to setup.ooma.com.

How do I hook up Ooma?

How do I connect my Ooma to my wireless router? Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station to a computer. Use the computer and open up a browser to setup.ooma.com. Click on the Wireless tab on the left side of your screen and follow the directions to connect the Telo Base Station to your home Wi-Fi network.

How to install Ooma on your PC?

  • Firstly, download and install an Android emulator to your PC
  • Download Ooma Office for Mobile APK to your PC
  • Open Ooma Office for Mobile APK using the emulator or drag and drop the .APK file into the emulator to install the app.

More items...

How do I Reset my Ooma base station?

How do I reset my Ooma base station? Connect optional accessories such as the Ooma Wireless Adapter. Connect the included AC adapter to power the Base Station. Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.

How do I reset my Ooma Telo to factory settings?

Re: Telo Base Factory Reset To reset the telo handset press the red button for about 3 seconds until the handset turns off. Next press the 0 and left softkey while pressing the red button briefly to power back on. The handset is now reset.Feb 26, 2010

Where is the reset button on Ooma Telo?

To reset your Ooma Telo base station, you will need to unplug the power cord from the back of the unit, wait 10 seconds, and then plug it back in. Once the unit has restarted, you will need to press and hold the 1 and 3 buttons on the top of the unit until the light ring around the button flashes green.

What is the difference between Ooma Telo and Telo 2?

The main difference is the Telo Air 2 has built in WiFi and doesn't require a network cable to set up or run.

How do I fix Ooma flashing red light?

If the device has functioned in the past, the flashing red logo usually means that an interruption in your Internet service may have broken the device's connection to Ooma servers. Verify that your Internet connection is functioning properly.

How do I reset my Ooma Linx?

Perform a factory reset on the Linx by either pressing the reset button on the bottom of the device (if applicable) or plugging the Linx device in and inserting a paperclip into the pinhole next to the phone jack. Holding the button down for ten seconds until the system light blinks amber. Try to pair again.

Why is there no dial tone on my Ooma?

If the status indicator on the Base Station is blue but you don't hear a dial tone, check that the phone is correctly plugged into the PHONE port of the Base Station.

What is better than magicJack?

5 magicJack AlternativesOpenPhone. OpenPhone is an intuitive, business phone platform with stellar reviews that's available on smartphones, desktops, and browsers. ... Ooma. Ooma is a VoIP service provider that offers free calling to the US, Canada, and Mexico. ... Vonage. ... Google Voice. ... Grasshopper.4 days ago

Can Ooma Telo Air be hardwired?

Ethernet Connection If you'd rather use a hardwired connection, insert one end of the included Ethernet cable into the INTERNET port on the back of the Base Station. Connect the other end of the cable to an open port on your router.

Does the Ooma Telo Air 2 have Bluetooth?

Ooma Telo Air 2 Connect Ooma Telo Air to your high-speed Internet wirelessly and get crystal-clear nationwide calling. All you pay are applicable taxes and fees. Wireless and Bluetooth connectivity so you can place your Telo anywhere in your home.

How do I reconnect my Ooma?

Plug the Adapter into the USB port on the back of your Telo Base Station or Phone Genie. Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station or Phone Genie to a computer. Use the computer and open up a browser to setup.ooma.com.

Why is my Ooma flashing purple?

Blinking Purple System Status Indicates your Ooma Telo is downloading a software upgrade. All services are unavailable. Do not unplug your Ooma Telo when it is in this state.Jul 22, 2014

Re: How To Do a Factory Reset on Telo

murphy wrote: Do the lights come on if you push the center button in the top row?

Re: How To Do a Factory Reset on Telo

After all the lights went out, as explained above in Step 4, I did press the Brightness button, and the center Logo light came on a solid Blue. I waited and waited... about 15 to 20 minutes, and nothing else happened.

Re: How To Do a Factory Reset on Telo

Trekster wrote: After all the lights went out, as explained above in Step 4, I did press the Brightness button, and the center Logo light came on a solid Blue. I waited and waited... about 15 to 20 minutes, and nothing else happened. No other lights came on indicating the unit was finished with the Reset and now operational.

Re: How To Do a Factory Reset on Telo

Trekster wrote: After all the lights went out, as explained above in Step 4, I did press the Brightness button, and the center Logo light came on a solid Blue. I waited and waited... about 15 to 20 minutes, and nothing else happened. No other lights came on indicating the unit was finished with the Reset and now operational.

Re: How To Do a Factory Reset on Telo

If Tech Support is reading this thread, they seem to be ignoring the problem. That makes me very suspicious. Wonder what the real problem is....

Re: How To Do a Factory Reset on Telo

My suspicions were correct. I was doing the procedure for the Factory Reset correctly, however, there is apparently a bug associated with this procedure. Finally, this morning I got the following email from an "Ooma source":

Re: How To Do a Factory Reset on Telo

I had the same issue with the blue light staying on during a factory reset today. Phone support didn't know anything about bugs related to that process.

Re: Hard Reset

re_vogel wrote: Does anyone know how to do a factory reset of the OOMA Telo?

Re: Hard Reset

My logo doesn't flash blue the red when I press and hold the trash/stop bottons. Thoughts?

Re: Hard Reset

re_vogel wrote: My logo doesn't flash blue the red when I press and hold the trash/stop bottons. Thoughts?

Re: Hard Reset

Not really an issue but sometimes there is a long delay during calls and I have played with several of the setting to try to fix it and this has created other issues. For instance I can no longer log into the Ooma unless I use the wired port.

Re: Hard Reset

1. Setting Ooma Telo Port Forwarding, with Ooma Telo located behind (LAN Side) of your router. Add Port forwarding so that you don’t have to connect a computer to the Ooma Telo Home Port for viewing or modifying Ooma Telo settings.

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