How do I contact Harris County Toll Road Authority?
Please contact Customer Service Department at (281) 875-3279 for assistance.
How do I get a EZ TAG in Houston?
An EZ TAG account is created online at www.hctra.org using a credit card or bank account, and a physical EZ TAG must be purchased and mounted to the vehicle. Multiple vehicles can be added to this type of account.
Where is EZ TAG activation number?
The activation number appears on your EZ TAG order receipt.
How do I set up a payment plan with Hctra?
0:001:57How to Make a Payment on a HCTRA Payment Plan - YouTubeYouTubeStart of suggested clipEnd of suggested clipTo make a payment for a payment plan start by selecting the payment plans option from the menu bar.MoreTo make a payment for a payment plan start by selecting the payment plans option from the menu bar. If you have an easy tag account you'll be asked to log into your account.
Can I buy EZ TAG at HEB?
Users can open an EZ TAG account backed by a credit card or bank account, or buy the new EZ TAG powered by BancPass at local H-E-B® and Corner Stores and reload with cash at any H-E-B® or CVS Pharmacy®.
How do I apply for an EZ TAG in Texas?
Apply new EZ TAG to windshield Holding the tag by the edges, press on the center of the tag using your index finger. ... Remove protective layer from new EZ TAG.Mounting location Use the EZ TAG ruler above to measure 4" down from the top of the windshield, behind the right side of the rearview mirror.
How do I find my Texas toll tag number?
The TollTag account number can be found online in your account management profile, via the Tollmate mobile app … When will the payment post to my account … U.S. Social Security Number: Provide your 9-digit Social Security number …
Can I use toll road while waiting for TxTag?
Answer: There are a few ways to use the toll roads while waiting for your new EZ Tags to arrive by mail. You can download the EZ Tag app on your smartphone to temporarily add your vehicle's plate number and the mininum amount of tolls you plan to use.
How much is an EZ TAG violation in Houston?
A $1.50 administrative fee will be charged for processing the transaction. If payment is not made for three tolls, a Toll Violation Invoice will be sent to the registered owner of the vehicle and substantial additional fees will be charged.
Can I renew my registration if I have unpaid tolls Texas?
No, NTTA is responsible for toll collections. How can someone settle a toll bill in order to renew a vehicle registration? Pay outstanding tolls and fees with cash, money order or credit card (a payment plan may be available with the opening of a TollTag account).
Can you renew your license if you owe tolls in Texas?
Rey says one of the problems with collection is that the NTTA cannot stop anyone from driving on the toll roads. Other Texas toll authorities, like the one in Harris County, can stop people from renewing their vehicle registration or driver's license if they owe outstanding tolls.
How do I waive toll fees in Texas?
For tolls to be waived, one of the following must be demonstrated:The vehicle was sold or transferred to another party before the referenced travel.The vehicle/license plates were reported stolen before the referenced travel.The vehicle was leased or rented before the referenced travel.
What is an EZ tag?
An EZ TAG is a small adhesive device that adheres to the inside of the windshield. As EZ TAG customers use the system, tolls are electronically deducted from their account. When the EZ TAG account reaches the minimum balance level, it automatically charges (debits) the customer’s credit card or bank account to bring it back to the original deposit amount.
How to create an EZ tag account?
An EZ TAG account is created online at www.hctra.org using a credit card or bank account, and a physical EZ TAG must be purchased and mounted to the vehicle. Multiple vehicles can be added to this type of account. EZ TAG account holders can also use any toll road in Texas, pay less in tolls, and have more flexibility in managing their accounts online. This type of account is recommended for regular toll road users.
Where does EZ tag work?
EZ TAG works on most Texas toll roads with electronic tolling lanes! EZ TAG also works on toll roads in Kansas and Oklahoma.
Who is responsible for paying tolls in Texas?
Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of all tolls. If you feel you received a Toll Violation Invoice in error, please contact us at 281-875-3279.
Does EZ tag work on Grand Parkway?
Yes, your EZ TAG will work on the Grand Parkway as long as your account is in good financial standing and your tag is properly mounted to your vehicle. You may also use EZ Plate and the EZ TAG Express app on the Grand Parkway.
Is it against the law to pay a toll in Texas?
Failure to pay a toll is against the law. Failure to resolve violations may result in fines, referral to collections, withdrawal of your eligibility to renew your vehicle registration, and other legal measures as defined by Texas law. You can pay your Toll Violation Invoice, and any missed tolls that have not yet been invoiced online.
How to use an EZ pass?
An EZ Pass can be used by locating toll facilities with white and purple EZ Pass logo signs. These will direct you to where and how to pay. Since each facility will differ in operations, be sure to ask customer services about the way EZ Passes function.
What is EZ Pass Plus?
EZ Pass Plus is another outstanding service for convenient payment for parking and other facilities. For these services, you can sign-up separately. The various monetary benefits will be delineated if you refer to a customer service helper for an optimized plan. Make sure you ask for the discounts available on EZ Passes in your specific State.
What are the advantages of an EZ pass?
A few of the obvious benefits are a decrease in the length of toll booth queue and lesser roadblocks. An EZ Pass is thus a convenient tool for every motorist.
How many states have EZ Pass?
Toll collection is often an inconvenience for many motorists throughout America. That is why an EZ Pass system of electronic toll collection is now accessible in 17 states. Thanks to its effective and efficient functioning, it is also being made available in other areas.
Can you complain about EZ Pass?
The EZ Pass customer services will be happy to help with any number of queries. In the case of tardy payments, faulty receipts, or overdue accounts, you can contact them without hesitation. You can also register any complaints if your EZ Pass isn’t functioning properly if stolen or misplaced.
Can you use an EZ pass for a commute?
With a functional EZ Pass, you can save during your commute. Because these passes are acceptable in 17 states, you can travel extensively with lower expenditure and lesser wastage of time. Additionally, EZ Pass payment systems can be found along multiple Thruways and other cashless toll facilities.
Contact Us
E-ZPass Virginia customer representatives are available Monday through Friday, except for state holidays. Help is also available through our automated telephone system.
Gloucester DMV Customer Service Center - E-ZPass Services by Appointment Only
Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services will be available by appointment only on Mondays, Wednesdays, and Fridays.
Newport News DMV Customer Service Center
Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services are unavailable on Mondays, Wednesdays, and Fridays.
Woodbridge DMV Customer Service Center - E-ZPass Services by Appointment Only
Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services will be available by appointment only on Mondays, Wednesdays, and Fridays.
Chesterfield DMV Customer Service Center
Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services are unavailable on Mondays, Wednesdays, and Fridays.
Richmond DMV Customer Service Center
Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services are unavailable on Mondays, Wednesdays, and Fridays.