How do I speak to someone at NY tolls?
InformationTolls By Mail Customer Service Center. (844) 826-8400. www.tollsbymailny.com.E-ZPass NY Customer Service Center. (800) 333-8655. www.e-zpassny.com.MTA Bridges and Tunnels Office of the Toll Payer Advocate. www.mta.info/tpa.Port Authority of NY & NJ Office of the Toll Payer Advocate. www.panynj.gov/tpa.html.
How do I replace my EZ Pass NY?
Login to your account and go to Vehicle/Tag Maintenance, Report Lost/Stolen. You will be charged a lost/stolen tag fee. Can I request an additional tag? Yes.
How do I dispute an E-ZPass violation in NY?
You may dispute the toll violations if you believe you are not responsible for them. To do this, contact the E-ZPass Customer Service Center at 718-313-9414 to speak with a customer service specialist regarding your outstanding toll violations and ask for further explanation regarding the dispute process.
How do I check my E-ZPass Balance NY?
You may also check your account balance using our automated telephone system by calling 1-800-333-TOLL(8655). In addition, a driver feedback display in most toll lanes will display messages, such as "low balance," when your account reaches a pre-set threshold.
Can I use an E-ZPass on a different car ny?
Yes. If you do not own a vehicle, you can still enroll in E-ZPass ®. Your tag can be used in any vehicle with two axles, a maximum gross weight of 7,000 pounds and single rear tires (includes RV's with dual rear tires).
Where can I return my E-ZPass transponder in NY?
Thruway AuthorityCustomer Account Correspondence. E-ZPass Customer Service Center. P.O. Box 15187. Albany, New York 12212-5187.Applications and Returned Tags. E-ZPass Customer Service Center. P.O. Box 149001. Staten Island, NY 10314-9001.Violation Payments and Inquiries. E-ZPass Customer Service Center. P.O. Box 15186.
Can toll violation fees be waived NY?
If the account is not replenished within this period, a violation notice is issued for the toll plus a $50 or $100 fee per transaction, depending upon the facility, and the customer has 30 days to pay. The fee is automatically waived on first-time notices if the toll is paid by the due date.
What happens if you don't pay E-ZPass violation NY?
Decrescenzo says if you don't have an E-ZPass, you will get a bill for the toll within 30 days. If you don't pay that, another bill will in 60 days plus a $5 late fee. After 90 days, you're officially a violator.
How do I stop E-ZPass from being read?
Use tinfoil, keep the transponder inside a metal box in your vehicle's console storage, or sit on it. Hip bones and flesh are dense enough to block its signal.
How do I change replenishment amount on E-ZPass NY?
You must contact the Customer Service Center at 1-800-333-TOLL (8655) to change your replenishment method from bank account to credit card or cash, or from credit card to cash. These changes cannot be made online.
Is there a monthly fee for E-ZPass NY?
New York's E-ZPass system also charges a $1 monthly service fee for tags issued by the Port Authority of New York and New Jersey (PANYNJ) and $6 per year for monthly statements. Tags issued by the New York State Thruway Authority or MTA Bridges and Tunnels are free by state law.
How do I add money to my NY E-ZPass online?
Login to your account, go to Update Personal Information, One-time Payment and complete the form. Mail a payment. Make a payment at one of the E-ZPass ® NY Customer Service locations Do not use E-ZPass ® until your account has been replenished.
How to use an EZ pass?
An EZ Pass can be used by locating toll facilities with white and purple EZ Pass logo signs. These will direct you to where and how to pay. Since each facility will differ in operations, be sure to ask customer services about the way EZ Passes function.
What are the advantages of an EZ pass?
A few of the obvious benefits are a decrease in the length of toll booth queue and lesser roadblocks. An EZ Pass is thus a convenient tool for every motorist.
How many states have EZ Pass?
Toll collection is often an inconvenience for many motorists throughout America. That is why an EZ Pass system of electronic toll collection is now accessible in 17 states. Thanks to its effective and efficient functioning, it is also being made available in other areas.
Can you use an EZ pass for a commute?
With a functional EZ Pass, you can save during your commute. Because these passes are acceptable in 17 states, you can travel extensively with lower expenditure and lesser wastage of time. Additionally, EZ Pass payment systems can be found along multiple Thruways and other cashless toll facilities.
What time does EZ Pass work in New York?
The New York branches work from Monday to Saturday, from 7 am – 7 pm, and 8 am – 12 pm, respectively. All the office addresses, phone numbers, and email addresses can be found on the website for EZ Pass New York. The website also provides customer support and contains important documents that can be downloaded.
How to contact a certain office regarding a payment?
Depending on the issue, you can choose to contact a certain office. An email is the best way to receive formal correspondence regarding payment issues and inquires. Problems with your account, such as a lost PIN or change in details, can also be formally dealt with through email.
Does EZ Pass have an address?
Each office has its own address and other details, which can be found on the website. The locations are a way to able to meet a customer support representative in person rather than through a screen. Depending on what the query or problem is, a customer can visit the respective office.
Is there a customer service at EZ Pass?
There is no preferred method of customer service at EZ Pass. Even in the New York branch, each mode of communication is going to provide you information that you require. Here are some ways you can contact customer support!
Is EZ Pass available in New York?
The EZ Pass NY customer service is available just as easily as any other. With a separate website, phone number, and service center, the New York branch is efficient in quickly dealing with requests. The information provided is tailored to those living in the area.
Where is the Yonkers service center?
Yonkers Service Center. The Yonkers Service Center is located at 730 McLean Avenue. From the Major Deegan Expressway, take the McLean Avenue exit. Turn east onto McLean Avenue. The service center is located less than one-half of a mile from the exit on the left-hand side of McLean Avenue.
Where is the service center on 20th Avenue?
The Service Center is located on the northwest corner of the intersection of 20th Avenue and the Whitestone Expressway across from the Post Office.