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ez pass ny customer service hours

by Dr. Stephan Kohler Published 3 years ago Updated 3 years ago

How do I talk to a live person at E-ZPass NY?

Click here to log in on the web, or call 1-800-333-TOLL (8655) to use our automated system for account inquiries and general E-ZPass® New York information!

How do I speak to someone at NY Tolls?

InformationTolls By Mail Customer Service Center. (844) 826-8400. www.tollsbymailny.com.E-ZPass NY Customer Service Center. (800) 333-8655. www.e-zpassny.com.MTA Bridges and Tunnels Office of the Toll Payer Advocate. www.mta.info/tpa.Port Authority of NY & NJ Office of the Toll Payer Advocate. www.panynj.gov/tpa.html.

How do I dispute an E-ZPass violation in NY?

You may dispute the toll violations if you believe you are not responsible for them. To do this, contact the E-ZPass Customer Service Center at 718-313-9414 to speak with a customer service specialist regarding your outstanding toll violations and ask for further explanation regarding the dispute process.

How do I speak to someone at E-ZPass NJ?

Our automated voice response system is available 24 hours a day at (888) AUTO-TOLL (288-6865). Thank you for contacting NJ E-ZPass Customer Service Center.

Can toll violation fees be waived NY?

If the account is not replenished within this period, a violation notice is issued for the toll plus a $50 or $100 fee per transaction, depending upon the facility, and the customer has 30 days to pay. The fee is automatically waived on first-time notices if the toll is paid by the due date.

Is the NYS Thruway open?

Important Message. SELECT SERVICE AREAS CLOSED: Ten Thruway service areas are currently closed for construction as part of the $450 million project to redevelop all 27 service areas located on the New York State Thruway. Fuel services will remain available at all locations during construction.

What happens if you don't pay E-ZPass violation NY?

Decrescenzo says if you don't have an E-ZPass, you will get a bill for the toll within 30 days. If you don't pay that, another bill will in 60 days plus a $5 late fee. After 90 days, you're officially a violator.

How do I find out if I have unpaid tolls in NY?

How can I check the status of a violation? Go to www.E-ZPassNY.com and click on Violations and follow the instructions. You will need your violation number and license plate number.

How do I stop E-ZPass from being read?

Use tinfoil, keep the transponder inside a metal box in your vehicle's console storage, or sit on it. Hip bones and flesh are dense enough to block its signal.

What time does NJ E-ZPass open?

If you prefer, Customer Service Representatives are available by phone at the toll-free number stated above from 7am to 7pm weekdays and 8am to 2pm on Saturdays. The New Jersey E-ZPass Customer Service Center is closed on Sundays and holidays.

How do I dispute an E-ZPass violation online in NJ?

You can also submit a dispute through the New Jersey E-ZPass website at www.ezpassnj.com. Just enter in your violation number and your license plate number, then choose the option to submit a dispute. If you prefer to send your dispute through the mail, keep reading to get the address!

Where can I return my E-ZPass transponder in NY?

Thruway AuthorityCustomer Account Correspondence. E-ZPass Customer Service Center. P.O. Box 15187. Albany, New York 12212-5187.Applications and Returned Tags. E-ZPass Customer Service Center. P.O. Box 149001. Staten Island, NY 10314-9001.Violation Payments and Inquiries. E-ZPass Customer Service Center. P.O. Box 15186.

What time does an EZ pass go up?

Monday through Friday 8:00 AM to 7:00 PM. Once you have your EZ Pass up and running, you will save on time and money while traveling. EZ Passes not only speed up your time on the road, but discounted packages also help lower toll fees. You can locate them at many Thruways or cashless toll booths in 18 States.

What is an EZ pass?

EZ Pass is an efficient and novel form of electronic toll collection. It has been installed in 18 states all over America for the ease of motorists. This electronic toll payment system is meant for your convenience. However, in case of complications, you can contact customer services.

How does an EZ pass work?

Once you have your EZ Pass up and running, you will save on time and money while traveling. EZ Passes not only speed up your time on the road, but discounted packages also help lower toll fees. You can locate them at many Thruways or cashless toll booths in 18 States.

What time does EZ Pass work in New York?

The New York branches work from Monday to Saturday, from 7 am – 7 pm, and 8 am – 12 pm, respectively. All the office addresses, phone numbers, and email addresses can be found on the website for EZ Pass New York. The website also provides customer support and contains important documents that can be downloaded.

How to contact a certain office regarding a payment?

Depending on the issue, you can choose to contact a certain office. An email is the best way to receive formal correspondence regarding payment issues and inquires. Problems with your account, such as a lost PIN or change in details, can also be formally dealt with through email.

Does EZ Pass have an address?

Each office has its own address and other details, which can be found on the website. The locations are a way to able to meet a customer support representative in person rather than through a screen. Depending on what the query or problem is, a customer can visit the respective office.

Is there a customer service at EZ Pass?

There is no preferred method of customer service at EZ Pass. Even in the New York branch, each mode of communication is going to provide you information that you require. Here are some ways you can contact customer support!

Is EZ Pass available in New York?

The EZ Pass NY customer service is available just as easily as any other. With a separate website, phone number, and service center, the New York branch is efficient in quickly dealing with requests. The information provided is tailored to those living in the area.

Where is the service center on 20th Avenue?

The Service Center is located on the northwest corner of the intersection of 20th Avenue and the Whitestone Expressway across from the Post Office.

Where is the Yonkers service center?

Yonkers Service Center. The Yonkers Service Center is located at 730 McLean Avenue. From the Major Deegan Expressway, take the McLean Avenue exit. Turn east onto McLean Avenue. The service center is located less than one-half of a mile from the exit on the left-hand side of McLean Avenue.

Where is exit 9 on the West Shore Expressway?

Continue to the rear parking lot. From the Outerbridge Crossing, take the West Shore Expressway north to Exit 9 for Glen Street.

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