How do I speak to someone at EZ Pass Ma?
Mass Pike E-ZPass If you have any questions concerning E-ZPass MA or Pay-By-Plate MA please contact MassDOT directly: Website: ezdrivema.com. Telephone: (877) 627-7745. Email: customer.service@ezdrivema.com.
How do I find my e ZPass MA account number?
The E-ZPass account number is not sent to users through e-mails or over calls. You get the E ZPass account number through your toll statement.
How long does it take to get an E-ZPass transponder in MA?
The transponder will be active in three business days after the application is submitted.
How do I pay the toll on the Massachusetts Turnpike?
E-ZPass MA is the easiest option for Massachusetts drivers to pay their tolls. You are charged tolls through a transponder, a small electronic device that attaches to your windshield. When you open an E-ZPass MA account, your transponder is provided free.
Do I have to return my E-ZPass transponder Massachusetts?
When you submit your account closure form, the transponder you are returning – or all transponders assigned to the account you are closing – must be returned. In order to keep your E-ZPass from recording transactions while in transit, ship the transponder in its original packing materials or wrap it in aluminum foil.
Can I use my Massachusetts E-ZPass in a rental car?
We will not charge you a fee for using your personal EZ Pass transponder. $3.95 per rental day, not to exceed $19.75 per rental period, plus the amount of each toll and any other charges by EZ Pass or our service administrator (see details on rates below).
Does Ma E-ZPass work in other states?
It is part of the E-ZPass network so can also be used in all the states where an E-ZPass is valid.
What happens if you don't pay a toll in Massachusetts?
If someone does not pay their bill, the state can put a hold on the vehicle owners registration renewal. Drivers will be required to settle their toll bill before renewing.
What is transponder number?
Transponder number refers to the 8 digit number provided with your PIN on the enclosed label. You may also use the 11 digit number starting with 006 that is provided on your transponder.
What happens if you don't have an E-ZPass in Massachusetts?
BOSTON - Massachusetts is set to flip the switch to all electronic tolling later this year, meaning if you don't have what's known as an E-ZPass transponder, state officials will be sending a bill to your home after your car flies through a toll gantry.
Does NY E-ZPass work Massachusetts?
All E-ZPass transponders work in Massachusetts without toll booths on the Mass Turnpike (I-90), Tobin Memorial Bridge, and the Sumner, Callahan and Ted Williams Tunnels.
Can I go on the Mass Pike without a transponder?
Drivers are not required to use transponders. If a vehicle does not have an E-ZPass transponder, cameras mounted on the gantry will photograph the vehicle's license plate and the registered owner will be sent an invoice.
Open an EZDriveMA account
There are two EZDriveMA account types. E-ZPass MA uses a transponder, Pay By Plate MA uses images of your license plate and is only valid on Massachusetts toll roads.
How to pay a toll bill
You can pay your Pay By Plate MA invoice online, through the mail, or at a Customer Service Center
Traveling on MA toll roads
MA toll roads do not accept cash. No transponder no problem, we will mail a toll invoice to the vehicle’s registered owner.
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I have been trying to get an appointment into e Boston office. No luck.
Contacting EZ-Pass Massachusetts - by phone or otherwise
While 877-627-7745 is EZ-Pass Massachusetts's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue.
What is GetHuman's Relationship to EZ-Pass Massachusetts?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like EZ-Pass Massachusetts. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music.
Toll Payment Options
Assign a credit/debit card or checking account number to your account for your Initial payment.
More E-ZPass MA Info
Please check your account balance and replenish before traveling out of state. This will ensure your pre-paid balance is enough to cover your anticipated E-ZPass toll activity.
Select Customer Service Center Offices Have Reopened
An appointment-only reservation system has been implemented at the Customer Service Centers. We are currently not accepting walk-in visits without a reservation. Appointment reservations can only be made online and available on a rolling basis up to 14 days in advance.
East Boston EZDriveMA Customer Service Center - Appointment Required
This Service Center can also be reached by public transportation and is located near the Blue Line Maverick Subway Station. Visit MBTA.com for directions using public transportation .
What is a pay by plate in Massachusetts?
A Pay by Plate MA registered account allows you to pay your tolls through your vehicle's license plate number. A Pay By Plate MA account is only valid for toll payment on Massachusetts roadways , and does not provide discounts like E-ZPass MA.
How often do you get tolls billed for postpaid?
Postpaid accounts also require a bank, credit, or debit card on your account. With a postpaid account, you will be billed for your toll usage every 30 days.