Receiving Helpdesk

e zpass ny customer service

by Prof. Ivy Okuneva Published 2 years ago Updated 1 year ago

How do I contact E-ZPass by phone in NY?

Click here to log in on the web, or call 1-800-333-TOLL (8655) to use our automated system for account inquiries and general E-ZPass® New York information!

How do I speak to someone at NY Tolls?

InformationTolls By Mail Customer Service Center. (844) 826-8400. www.tollsbymailny.com.E-ZPass NY Customer Service Center. (800) 333-8655. www.e-zpassny.com.MTA Bridges and Tunnels Office of the Toll Payer Advocate. www.mta.info/tpa.Port Authority of NY & NJ Office of the Toll Payer Advocate. www.panynj.gov/tpa.html.

How do I replace my EZ Pass NY?

Login to your account and go to Vehicle/Tag Maintenance, Report Lost/Stolen. You will be charged a lost/stolen tag fee. Can I request an additional tag? Yes.

How do I unlock my EZ Pass NY?

To reset your password or unlock an account, please answer the three questions below to help us verify your identity. We will send an email with a temporary password to your email address on file with your account. After logging in with your temporary password you will need to select a new password.

How do I pay unpaid tolls in NY?

You have a choice of several ways to pay your violation notice.Pay online by clicking VIOLATIONS on the menubar and providing information from the Violation Notice you received.Pay by credit or debit card using our Voice Response System by dialing 1-800-333-TOLL(8655). ... Pay by mailing a check.More items...

How do I get out of an E-ZPass violation in NY?

You may dispute the toll violations if you believe you are not responsible for them. To do this, contact the E-ZPass Customer Service Center at 718-313-9414 to speak with a customer service specialist regarding your outstanding toll violations and ask for further explanation regarding the dispute process.

Can I use my E-ZPass in someone else's car ny?

Yes. If you do not own a vehicle, you can still enroll in E-ZPass ®. Your tag can be used in any vehicle with two axles, a maximum gross weight of 7,000 pounds and single rear tires (includes RV's with dual rear tires).

Where can I return my E-ZPass transponder in NY?

Thruway AuthorityCustomer Account Correspondence. E-ZPass Customer Service Center. P.O. Box 15187. Albany, New York 12212-5187.Applications and Returned Tags. E-ZPass Customer Service Center. P.O. Box 149001. Staten Island, NY 10314-9001.Violation Payments and Inquiries. E-ZPass Customer Service Center. P.O. Box 15186.

Can I use my E-ZPass in someone else's car NJ?

Yes, you may use your tag in any other vehicle as long as it is of the same vehicle classification. Please add the vehicle to your account to ensure that the tag is properly read in the lane.

How do I check my NY E-ZPass balance?

You may also check your account balance using our automated telephone system by calling 1-800-333-TOLL(8655).

Can I go through E-ZPass without my transponder NY?

If you do not have E-ZPass, an image of your license plate is captured and a Toll Bill is mailed to the registered owner's address on file with DMV. Tolls by Mail customers will pay 30% above the NY E-ZPass toll rate, in addition to a $2 administrative surcharge per billing statement.

Where is the validation code on E-ZPass NY?

The validation code is an 8-digit code that contains both numbers and letters. It is located on the back of the transponder in between the mounting strips. Enter or repeat your validation code on the phone or online to complete the activation process. The validation code is case sensitive.

Overview

Overview E-ZPass is an electronic toll collection system that allows you to prepay your tolls, eliminating the need to stop at the toll plaza. As your vehicle enters the toll lane, the E-ZPass tag that is mounted on your vehicle's windshield is read. As your vehicle passes through, your E-ZPass account is charged the proper amount.

Benefits

Discounts on many of the roadways offering E-ZPass including the New York State Thruway Authority, MTA Bridges and Tunnels, New York State Bridge Authority and Port Authority of NY&NJ crossings

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