How do I speak to someone at EZ Pass Ma?
Mass Pike E-ZPass If you have any questions concerning E-ZPass MA or Pay-By-Plate MA please contact MassDOT directly: Website: ezdrivema.com. Telephone: (877) 627-7745. Email: [email protected].
How do I find my Massachusetts E-ZPass account number?
If you received a letter from us regarding your account, your account number will appear at the top of the letter.
Do I have to return my E-ZPass transponder Massachusetts?
When you submit your account closure form, the transponder you are returning – or all transponders assigned to the account you are closing – must be returned. In order to keep your E-ZPass from recording transactions while in transit, ship the transponder in its original packing materials or wrap it in aluminum foil.
How do I pay a toll without an invoice in Massachusetts?
E-ZPass MA is the easiest option for Massachusetts drivers to pay their tolls. You are charged tolls through a transponder, a small electronic device that attaches to your windshield. When you open an E-ZPass MA account, your transponder is provided free.
Where do I find my transponder number?
What is the transponder number and how do I locate it? The transponder number is the eleven-digit number on the bottom left side of the label above the barcode.
Can I use my Massachusetts E-ZPass in a rental car?
We will not charge you a fee for using your personal EZ Pass transponder. $3.95 per rental day, not to exceed $19.75 per rental period, plus the amount of each toll and any other charges by EZ Pass or our service administrator (see details on rates below).
Does my Massachusetts E-ZPass work in other states?
It is part of the E-ZPass network so can also be used in all the states where an E-ZPass is valid.
Where can I get a mass E-ZPass transponder?
AAA announces a program with the Massachusetts DOT, to distribute Massachusetts E-ZPass transponders at your local AAA Branch offices, we are currently offering this service to members. AAA Members can complete an application in the branch and receive a transponder for their vehicle.
What happens if you don't pay a toll in Massachusetts?
If someone does not pay their bill, the state can put a hold on the vehicle owners registration renewal. Drivers will be required to settle their toll bill before renewing.
Can I use my E-ZPass in someone else's car ny?
Yes. If you do not own a vehicle, you can still enroll in E-ZPass ®. Your tag can be used in any vehicle with two axles, a maximum gross weight of 7,000 pounds and single rear tires (includes RV's with dual rear tires).
Can I go through E-ZPass without my transponder NJ?
Customers without E-ZPass will have their license plates photographed as their vehicles pass under the overhead gantry. A Tolls By Mail bill for the non-discounted cash-rate toll will automatically be generated and sent to the registered owner of the vehicle by U.S. Mail on a 30-day cycle.
What is invoice number?
An invoice number is simply a unique record number assigned to each invoice you issue. This number can be automatically generated by invoicing software, if you use it, or you can manually create one when issuing the invoice.
Select Customer Service Center Offices Have Reopened
An appointment-only reservation system has been implemented at the Customer Service Centers. We are currently not accepting walk-in visits without a reservation. Appointment reservations can only be made online and available on a rolling basis up to 14 days in advance.
East Boston EZDriveMA Customer Service Center - Appointment Required
This Service Center can also be reached by public transportation and is located near the Blue Line Maverick Subway Station. Visit MBTA.com for directions using public transportation .
Open an EZDriveMA account
There are two EZDriveMA account types. E-ZPass MA uses a transponder, Pay By Plate MA uses images of your license plate and is only valid on Massachusetts toll roads.
How to pay a toll bill
You can pay your Pay By Plate MA invoice online, through the mail, or at a Customer Service Center
Traveling on MA toll roads
MA toll roads do not accept cash. No transponder no problem, we will mail a toll invoice to the vehicle’s registered owner.
What is a pay by plate in Massachusetts?
A Pay by Plate MA registered account allows you to pay your tolls through your vehicle's license plate number. A Pay By Plate MA account is only valid for toll payment on Massachusetts roadways , and does not provide discounts like E-ZPass MA.
How often do you get tolls billed for postpaid?
Postpaid accounts also require a bank, credit, or debit card on your account. With a postpaid account, you will be billed for your toll usage every 30 days.