Receiving Helpdesk

e zpass customer service hours

by Myrtle Hickle Published 3 years ago Updated 2 years ago

How do I contact E-ZPass Customer Service?

E-ZPass Contact Information Toll Free Phone Number and Hours. 1-800-333-8655 Monday-Friday - 7:00 AM to 7:00 PM Saturday - 8:00 AM to 12:00 PM . Website: www.e-zpassny.com . Customer Account Correspondence E-ZPass Customer Service Center P.O. Box 15187 Albany, New York 12212-5187 Applications and Returned Tags

What are the hours of an E-ZPass office?

Each E-ZPass Office in the different states has different rules, requirements and may have different work hours. For example, there are only two locations available in Virginia, and they work from 7 AM to 7 PM. On the other hand, the E-ZPass Customer Service Center in Rhode Island works from 8 AM to 6 PM and has only one location working.

Where do I Send my E-ZPass in New York?

Albany, New York 12212-5187 Applications and Returned Tags E-ZPass Customer Service Center P.O. Box 149001 Staten Island, NY 10314-9001 Violation Payments and Inquiries E-ZPass Customer Service Center P.O. Box 15186 Albany, New York 12212-5186

Where is the E-ZPass Customer Service Center in Portsmouth VA?

Portsmouth E-ZPass Customer Service Center 4010 Victory Blvd Portsmouth, VA 23701 Hours: Monday - Friday: 9 a.m. – 7 p.m.

How do I talk to someone at NJ E-ZPass?

Our automated voice response system is available 24 hours a day at (888) AUTO-TOLL (288-6865). Thank you for contacting NJ E-ZPass Customer Service Center.

How do I call E-ZPass NY?

Click here to log in on the web, or call 1-800-333-TOLL (8655) to use our automated system for account inquiries and general E-ZPass® New York information!

How do I contact PA ZPass?

You can also call the PA Turnpike E-ZPass Customer Service Center during normal business hours (Monday-Friday, 8:00 a.m. until 6:00 p.m.) at 1-877-736-6727. The PA Turnpike Commission also suggests you download our mobile app, PA Toll Pay.

What time does E-ZPass NJ Open?

If you prefer, Customer Service Representatives are available by phone at the toll-free number stated above from 7am to 7pm weekdays and 8am to 2pm on Saturdays. The New Jersey E-ZPass Customer Service Center is closed on Sundays and holidays.

How do I speak to someone at NY tolls?

InformationTolls By Mail Customer Service Center. (844) 826-8400. www.tollsbymailny.com.E-ZPass NY Customer Service Center. (800) 333-8655. www.e-zpassny.com.MTA Bridges and Tunnels Office of the Toll Payer Advocate. www.mta.info/tpa.Port Authority of NY & NJ Office of the Toll Payer Advocate. www.panynj.gov/tpa.html.

Can I use my E-ZPass in someone else's car ny?

Yes. If you do not own a vehicle, you can still enroll in E-ZPass ®. Your tag can be used in any vehicle with two axles, a maximum gross weight of 7,000 pounds and single rear tires (includes RV's with dual rear tires).

How do I replace my E-ZPass transponder in PA?

Lost or Stolen Transponders Report a lost or stolen transponder by calling the Pennsylvania Turnpike Commission E‑ZPass Customer Service Center at 1-877-736-6727 and speaking with a Customer Service Representative, reporting it on the phone system (IVR), or sending it over the web at our Help Center.

Does Pa E-ZPass work in other states?

You can use the E-ZPass you purchase in Pennsylvania to pay tolls for highways, bridges and tunnels in 13 states in addition to Pennsylvania. Those states are Delaware, Illinois, Indiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Rhode Island, Virginia and West Virginia.

Can I go through E-ZPass without my transponder PA?

Yes, you can go through the E-ZPass lane without a transponder in Pennsylvania. The vehicle owner will be mailed a Pay By Plate invoice. The invoice includes a maximum fare based on the point of exit to the farthest entry point on the Pennsylvania Turnpike ticket system plus additional charges.

Can I use my E-ZPass in someone else's car NJ?

Yes, you may use your tag in any other vehicle as long as it is of the same vehicle classification. Please add the vehicle to your account to ensure that the tag is properly read in the lane.

How long does it take to get your E-ZPass in the mail NJ?

It usually takes about a week to receive a transponder(s) once an application is received. You can still drive The Toll Roads and pay with your new account.

How do I get out of an E-ZPass violation in NJ?

Ask for a waiver if it's your first violation. Call the Violation Processing Center at 1-973-368-1425 and provide your violation number to the representative. Explain that it's your first violation and request they waive the $50 administrative fee. If you can get the fee waived, you'll only have to pay the toll.

Contact Us

E-ZPass Virginia customer representatives are available Monday through Friday, except for state holidays. Help is also available through our automated telephone system.

Gloucester DMV Customer Service Center - E-ZPass Services by Appointment Only

Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services will be available by appointment only on Mondays, Wednesdays, and Fridays.

Newport News DMV Customer Service Center

Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services are unavailable on Mondays, Wednesdays, and Fridays.

Woodbridge DMV Customer Service Center - E-ZPass Services by Appointment Only

Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services will be available by appointment only on Mondays, Wednesdays, and Fridays.

Chesterfield DMV Customer Service Center

Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services are unavailable on Mondays, Wednesdays, and Fridays.

Richmond DMV Customer Service Center

Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services are unavailable on Mondays, Wednesdays, and Fridays.

Gloucester DMV Customer Service Center - E-ZPass Services by Appointment Only

Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services will be available by appointment only on Mondays, Wednesdays, and Fridays.

Newport News DMV Customer Service Center

Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services are unavailable on Mondays, Wednesdays, and Fridays.

Woodbridge DMV Customer Service Center - E-ZPass Services by Appointment Only

Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services will be available by appointment only on Mondays, Wednesdays, and Fridays.

Chesterfield DMV Customer Service Center

Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services are unavailable on Mondays, Wednesdays, and Fridays.

Richmond DMV Customer Service Center

Starting October 5, 2021, Walk-in E-ZPass Services will be offered on Tuesdays, Thursdays, and Saturdays (no appointment needed). E-ZPass Services are unavailable on Mondays, Wednesdays, and Fridays.

Where can I get an E-ZPass?

It’s not complicated to get E-ZPass. Please choose the correct website, create an account, request delivery of your transponder (or get it from a store), and you are all set.

Should I get an E-ZPass?

If you frequently travel through areas with too many toll lanes and want to save money, E-ZPass is an excellent investment.

E-ZPass Customer Service Holiday Hours

Friday, December 24th: CLOSED Regular business hours will resume Monday, December 27th.

Directions (from Maine Turnpike Southbound)

Depart the Maine Turnpike at Exit 46 (Congress Street/Jetport Interchange).

Directions (from Maine Turnpike Northbound)

Depart the Maine Turnpike at Exit 46 (Congress Street/Jetport Interchange).

Directions (from Congress Street)

Turn onto Skyway Drive at the intersection of Congress Street, Hutchins Drive, and Skyway Drive.

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        • 16. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:124
        • 17. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:162
        • 20. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:177
      • select * from `fake_users` where `fake_users`.`id` = 8979 limit 1
        580μsview::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15receivinghelpdeskask
        Metadata
        Bindings
        • 0. 8979
        Backtrace
        • 21. view::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15
        • 23. /vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:108
        • 24. /vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
        • 26. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:61
      App\Models\FakeUser
      1
      Outl1ne\MenuBuilder\Models\MenuItem
      1
      Outl1ne\MenuBuilder\Models\Menu
      1
      App\Models\JsonPostContent
      1
      App\Models\Post
      11
          _token
          HSgG4Qb64dFTMSaUOjr14rkCRlsBxGXTAvMoPLgS
          _previous
          array:1 [ "url" => "https://receivinghelpdesk.com/ask/e-zpass-customer-service-hours" ]
          _flash
          array:2 [ "old" => [] "new" => [] ]
          PHPDEBUGBAR_STACK_DATA
          []
          path_info
          /e-zpass-customer-service-hours
          status_code
          200
          status_text
          OK
          format
          html
          content_type
          text/html; charset=UTF-8
          request_query
          []
          request_request
          []
          request_headers
            0 of 0   
          array:24 [▼
  "cf-ipcountry" => array:1 [▶
    0 => "US"
  ]
  "cf-connecting-ip" => array:1 [▶
    0 => "18.219.202.234"
  ]
  "cdn-loop" => array:1 [▶
    0 => "cloudflare; loops=1"
  ]
  "cf-visitor" => array:1 [▶
    0 => "{"scheme":"https"}"
  ]
  "sec-fetch-site" => array:1 [▶
    0 => "none"
  ]
  "accept" => array:1 [▶
    0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  ]
  "user-agent" => array:1 [▶
    0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  ]
  "upgrade-insecure-requests" => array:1 [▶
    0 => "1"
  ]
  "sec-ch-ua-platform" => array:1 [▶
    0 => ""Windows""
  ]
  "sec-ch-ua-mobile" => array:1 [▶
    0 => "?0"
  ]
  "sec-ch-ua" => array:1 [▶
    0 => ""HeadlessChrome";v="129", "Not=A?Brand";v="8", "Chromium";v="129""
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache"
  ]
  "pragma" => array:1 [▶
    0 => "no-cache"
  ]
  "sec-fetch-dest" => array:1 [▶
    0 => "document"
  ]
  "cf-ray" => array:1 [▶
    0 => "93472e436b0f232e-ORD"
  ]
  "accept-encoding" => array:1 [▶
    0 => "gzip, br"
  ]
  "priority" => array:1 [▶
    0 => "u=0, i"
  ]
  "sec-fetch-user" => array:1 [▶
    0 => "?1"
  ]
  "sec-fetch-mode" => array:1 [▶
    0 => "navigate"
  ]
  "connection" => array:1 [▶
    0 => "close"
  ]
  "x-forwarded-proto" => array:1 [▶
    0 => "https"
  ]
  "x-forwarded-for" => array:1 [▶
    0 => "18.219.202.234, 172.71.254.171"
  ]
  "x-server-addr" => array:1 [▶
    0 => "154.12.239.204"
  ]
  "host" => array:1 [▶
    0 => "receivinghelpdesk.com"
  ]
]
          request_server
            0 of 0   
          array:55 [▼
  "USER" => "runcloud"
  "HOME" => "/home/runcloud"
  "SCRIPT_NAME" => "/ask/index.php"
  "REQUEST_URI" => "/ask/e-zpass-customer-service-hours"
  "QUERY_STRING" => ""
  "REQUEST_METHOD" => "GET"
  "SERVER_PROTOCOL" => "HTTP/1.0"
  "GATEWAY_INTERFACE" => "CGI/1.1"
  "REDIRECT_URL" => "/ask/e-zpass-customer-service-hours"
  "REMOTE_PORT" => "40130"
  "SCRIPT_FILENAME" => "/home/runcloud/webapps/ReceivingHelpDesk/ask/index.php"
  "SERVER_ADMIN" => "you@example.com"
  "CONTEXT_DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/"
  "CONTEXT_PREFIX" => ""
  "REQUEST_SCHEME" => "http"
  "DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/"
  "REMOTE_ADDR" => "172.71.254.171"
  "SERVER_PORT" => "80"
  "SERVER_ADDR" => "127.0.0.1"
  "SERVER_NAME" => "receivinghelpdesk.com"
  "SERVER_SOFTWARE" => "Apache/2.4.63 (Unix) OpenSSL/1.1.1f"
  "SERVER_SIGNATURE" => ""
  "LD_LIBRARY_PATH" => "/RunCloud/Packages/apache2-rc/lib"
  "PATH" => "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin"
  "HTTP_CF_IPCOUNTRY" => "US"
  "HTTP_CF_CONNECTING_IP" => "18.219.202.234"
  "HTTP_CDN_LOOP" => "cloudflare; loops=1"
  "HTTP_CF_VISITOR" => "{"scheme":"https"}"
  "HTTP_SEC_FETCH_SITE" => "none"
  "HTTP_ACCEPT" => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  "HTTP_USER_AGENT" => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  "HTTP_UPGRADE_INSECURE_REQUESTS" => "1"
  "HTTP_SEC_CH_UA_PLATFORM" => ""Windows""
  "HTTP_SEC_CH_UA_MOBILE" => "?0"
  "HTTP_SEC_CH_UA" => ""HeadlessChrome";v="129", "Not=A?Brand";v="8", "Chromium";v="129""
  "HTTP_CACHE_CONTROL" => "no-cache"
  "HTTP_PRAGMA" => "no-cache"
  "HTTP_SEC_FETCH_DEST" => "document"
  "HTTP_CF_RAY" => "93472e436b0f232e-ORD"
  "HTTP_ACCEPT_ENCODING" => "gzip, br"
  "HTTP_PRIORITY" => "u=0, i"
  "HTTP_SEC_FETCH_USER" => "?1"
  "HTTP_SEC_FETCH_MODE" => "navigate"
  "HTTP_CONNECTION" => "close"
  "HTTP_X_FORWARDED_PROTO" => "https"
  "HTTP_X_FORWARDED_FOR" => "18.219.202.234, 172.71.254.171"
  "HTTP_X_SERVER_ADDR" => "154.12.239.204"
  "HTTP_HOST" => "receivinghelpdesk.com"
  "HTTPS" => "on"
  "REDIRECT_STATUS" => "200"
  "REDIRECT_HTTPS" => "on"
  "FCGI_ROLE" => "RESPONDER"
  "PHP_SELF" => "/ask/index.php"
  "REQUEST_TIME_FLOAT" => 1745346504.3461
  "REQUEST_TIME" => 1745346504
]
          request_cookies
          []
          response_headers
            0 of 0   
          array:7 [▼
  "content-type" => array:1 [▶
    0 => "text/html; charset=UTF-8"
  ]
  "cache-control" => array:1 [▶
    0 => "private, must-revalidate"
  ]
  "date" => array:1 [▶
    0 => "Tue, 22 Apr 2025 18:28:24 GMT"
  ]
  "pragma" => array:1 [▶
    0 => "no-cache"
  ]
  "expires" => array:1 [▶
    0 => -1
  ]
  "set-cookie" => array:2 [▶
    0 => "XSRF-TOKEN=eyJpdiI6ImI0MmhUZ1FqZzlMZllhNVZLb2dMcGc9PSIsInZhbHVlIjoiMzdrN0tZL1NWeUE0L1ltbmM2dUFubEU0WlVBMGp4Z3doeEVrTnlmRDY1WW5hWDRPQmlzN0NmWmhrR1JZNkJTTW16VWVBYkV1Mm1OSlVtL2hLSXBCUGdQQ2Njek11S0lXdWNOa0swakZDRGJBWjFpNXVua1VYUnJyYkdONXREcXkiLCJtYWMiOiI5NmNhNzI5ZGIwMWM3MzYzYjYzNjEyZjU2NzBmZWFmZjU0OTVkMWEzMTI2ZmQxYTY5YTc1NzFmODcwOTBhZjU3IiwidGFnIjoiIn0%3D; expires=Tue, 22-Apr-2025 20:28:26 GMT; Max-Age=7200; path=/; samesite=lax ◀XSRF-TOKEN=eyJpdiI6ImI0MmhUZ1FqZzlMZllhNVZLb2dMcGc9PSIsInZhbHVlIjoiMzdrN0tZL1NWeUE0L1ltbmM2dUFubEU0WlVBMGp4Z3doeEVrTnlmRDY1WW5hWDRPQmlzN0NmWmhrR1JZNkJTTW16VWVBY ▶"
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  ]
  "Set-Cookie" => array:2 [▶
    0 => "XSRF-TOKEN=eyJpdiI6ImI0MmhUZ1FqZzlMZllhNVZLb2dMcGc9PSIsInZhbHVlIjoiMzdrN0tZL1NWeUE0L1ltbmM2dUFubEU0WlVBMGp4Z3doeEVrTnlmRDY1WW5hWDRPQmlzN0NmWmhrR1JZNkJTTW16VWVBYkV1Mm1OSlVtL2hLSXBCUGdQQ2Njek11S0lXdWNOa0swakZDRGJBWjFpNXVua1VYUnJyYkdONXREcXkiLCJtYWMiOiI5NmNhNzI5ZGIwMWM3MzYzYjYzNjEyZjU2NzBmZWFmZjU0OTVkMWEzMTI2ZmQxYTY5YTc1NzFmODcwOTBhZjU3IiwidGFnIjoiIn0%3D; expires=Tue, 22-Apr-2025 20:28:26 GMT; path=/ ◀XSRF-TOKEN=eyJpdiI6ImI0MmhUZ1FqZzlMZllhNVZLb2dMcGc9PSIsInZhbHVlIjoiMzdrN0tZL1NWeUE0L1ltbmM2dUFubEU0WlVBMGp4Z3doeEVrTnlmRDY1WW5hWDRPQmlzN0NmWmhrR1JZNkJTTW16VWVBY ▶"
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  ]
]
          session_attributes
            0 of 0   
          array:4 [▼
  "_token" => "HSgG4Qb64dFTMSaUOjr14rkCRlsBxGXTAvMoPLgS"
  "_previous" => array:1 [▶
    "url" => "https://receivinghelpdesk.com/ask/e-zpass-customer-service-hours"
  ]
  "_flash" => array:2 [▶
    "old" => []
    "new" => []
  ]
  "PHPDEBUGBAR_STACK_DATA" => []
]