Does Hertz deliver to my house?
No, Hertz can deliver vehicles if prior arrangements are made with the local branch (24-48 hour notice) or you can request that we come and get you and bring you back to the office during normal operating hours. How do I reserve a vehicle? You have three options. Call 1-800-654-3131, the Hertz Nationwide Reservation Line
Where is the key drop box at Enterprise Rent-a-car?
This is the front of the office of Enterprise Rent-A-Car; and the key drop box is located in the red circle. Photograph ©2013 by Brian Cohen. …until I read the words at the bottom: Photograph ©2013 by Brian Cohen. “Vehicles returned after hours are the responsibility of the renter until inspected on the next business day.”
How do I pick up from Hertz pick up?
Pickup/Return Service: Available with a one hour advance notice and within 15 minutes from the Hertz Local Edition location. Once your reservation is booked, the location will call or email you at the phone number or email address provided to confirm pick up service.
How do I get a receipt for my Hertz rental?
With the Hertz electronic receipt program you can: 1 Click here to Request a Receipt. 2 Take advantage of Hertz’s Express Return service and simply drop off your car and go* 3 Access your rental information no matter where you are. Rental agreements and return receipts are emailed to you if you choose to receive these documents electronically.
How do I return a Hertz key?
After hours return is available. Please park the vehicle in the Hertz area and leave keys and rental agreement in the drop box located at the counter. After hour return charges (as well as optional service charges) for non-Insurance Replacement rentals, will accrue until the location reopens for business.
Can you drop a car off early at Hertz?
Hertz: early or late drop-offs are allowed. You'll be asked to park the car in the designated Hertz area and return the car keys and rental agreement in the drop box.
What happens if you forget to return rental car keys?
I forgot to turn in my car keys. What do I do? Please contact the renting location and then mail the keys to the location where you dropped off your rental car. For location details, select "Find a Location" under the Locations tab at the top of the page.
Do you have to vacuum a rental car before returning it Hertz?
No. You don't need to clean or wash a rental car before returning it. However, ensure that you return the car in the same condition you received from the rental company or haven't made it too untidy. Another customer may have rented the car while you return it.
What happens if you turn in a rental car early?
If you need to drop off your car earlier than expected, call the local number the rental company should have given you with the paperwork you got when you picked up the car. You will not receive a refund for the unused days, but there shouldn't be any charges for returning the car early.
Does Hertz charge a no show fee?
Hertz No-Show Fees Prepaid rentals: No-shows are charged full price of rental if you do not cancel your reservation prior to the pick-up time. Fee is $100 if you cancel within 24 hours of pickup. Fee is $50 if you cancel more than 24 hours before pickup. Pay later rentals: No penalty for no-shows.
Can I leave my car at a car rental place?
Many rental companies do let you leave your own car on-site. But even if they do, they won't be held responsible for any damage or theft that occurs when you're gone. This adds more risk to worry about while you're away on vacation.
Does Enterprise have a drop key box?
Yes. Each location is equipped with a key return dropbox for all after-hours returns. Please note, however, that you will remain responsible for the condition of the vehicle until the keys have been received and a formal inspection has been performed by an on-site employee during opening hours the following morning.
What happens if the car rental place is closed?
If returning after hours when a branch is closed, the customer is responsible for the vehicle until the satisfactory check in of the rental vehicle the next business day.
What should you do before returning a rental car?
3 Things to Do Before Returning a Rental CarFill the Gas Tank. Before you return your vehicle, stop by the gas station and fill up the tank to the same mark it was when you drove off the lot. ... Remove Your Personal Items. ... Inspect for Damage. ... Schedule Your Rental with Ability Rent A Car.
What is Hertz Gold Standard clean?
To give customers total confidence when they rent a car, every vehicle will be sealed and certified 'Hertz Gold Standard Clean,' after undergoing a 15-point cleaning and sanitization process that follows U.S. Centers for Disease Control and Prevention (CDC) guidelines.
Do you have to clean a rental car before returning it Avis?
b) You will also pay a reasonable fee for cleaning the car's interior upon return if any stains, dirt, odor, or soiling attributable to your use cannot be cleaned with our standard post-rental procedures as determined by us in our sole discretion.
Location Instructions
Drop rental car keys in the Express Return box or hand them to your Hertz representative.*
We want to hear from you
What was your Hertz experience like? Share with us via Twitter using #Hertzereceipt.
What is a Hertz member number?
Hertz Member Number or Username: Username is a unique ID that you can create in order to login to Hertz.com. This is an optional field that can be used in place of your member number that you will receive once you complete the enrollment process.
What does a Hertz agent do?
A Hertz agent equipped with a tablet will greet you at the rental car to inspect your vehicle, determine whether any additional charges or reductions apply, and close out your rental. Once the quick review is complete, the agent will compute a receipt for you in less than a minute!
How often can you exchange a Hertz car?
In lieu of having the maintenance performed, the traveler may exchange the vehicle once every three months or 3,000 miles. Customers are encouraged to contact the nearest Hertz Corporate location at least 24 hours in advance.
Is Hertz a state vehicle?
No, a rental vehicle according to the State Vehicle Policy is a state vehicle, and the driver and any passengers must be conducting State of Missouri business. However, Hertz will have a Leisure Program available for those personal rental needs.
