How do I talk to a human at FedEx?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
How do I contact FedEx about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
Does FedEx have live support?
Online ChatFedEx / Customer service chat
What if my FedEx package is not delivered?
Select Manage Delivery, then Report Missing Package. (If you aren't logged in to a FedEx account, you'll be asked to enter the original delivery address of your package. Enter that info, then click Continue.) Confirm that you've checked everywhere the package might have been left by clicking Yes.
What do I do if my FedEx package wasn't delivered?
If your package's tracking status says it was delivered, but your recipient can't find it, log in to your FedEx account, go to our tracking page, and follow these steps:Enter your tracking number or reference number.Select Manage Delivery, then Report Missing Package.More items...
Can I chat with FedEx online?
Online ChatFedEx / Customer service chat
Can I call FedEx to see where my package is?
You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.
Why is my FedEx package stuck in transit?
When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company's depots for further checks or stuck in customs.