Full Answer
Are next sofas any good?
They are the most uncomfortable sofas you could come across. I have had to go back to using my old sofa, the one that I ‘replaced’ with one from Next. Constant back ache, seat cushions sliding whenever you’re sat on them, generally just the worst quality you could imagine.
What is the average price of a nextnext sofa?
Next stocks its own sofa range, with many of them being handmade in Britain, and it also stocks brands such as Laura Ashley and Heals. Prices start at around £400.
Does next sell Houghton sofas?
We chose a lovely soft comfortable Houghton sofa in a large Next store. What we received was a cheap imitation or literally fake furniture. It was hard to sit on not casual comfort as stated in the store cand the workmanship was truly awful. I could have wept. It even had plucks in the material.
Do you get better advice in furniture stores?
I'm not convinced you will get a lot more knowledge or better advice in dedicated furniture stores, most of the common stores just employ sales staff, there was a programme last year where someone , maybe Mary portas, highlighted advice in these shops, it was shockingly bad but to me it wasn't unexpected.
Can I return a sofa if it's not comfortable?
Can I return a sofa if it's not comfortable? Yes, if you bought it online. Buying a sofa online gives you the right to reject it within 14 days for whatever reason, not just because it's faulty – and then another 14 days to send it back after informing the seller you don't want it.
How long should a new sofa last?
between 7 and 15 yearsSofas: Consider replacing your sofa before the seats start sagging to the point of not supporting you, the fabric has become stained and worn, and the frame is breaking down or squeaking. How long should a couch last? On average, a typical sofa lasts between 7 and 15 years.
What happens if I don't like my DFS sofa?
At DFS, we offer a 100% quality guarantee on all merchandise we sell and want you to be pleased with your purchase. If for any reason you are not satisfied, you may return or exchange your purchase when it is presented with established proof of purchase in saleable condition.
Do new couches need to be broken in?
The couch at the store had the benefit of being broken in by many shoppers, while your new furniture feels stiff to the touch. The cushions on your couch will soften over time, but if you want to speed up the process, try a few tactics to compress the foam insert and loosen its fibers.
Which sofas last the longest?
Couches that have a dense hardwood frame (like maple, walnut or teak) are the most durable. Tightly woven textiles and leather are long-lasting fabric choices.
How long should a sofa last trading standards?
There is an appropriate middle ground between the two. The average life of a sofa purchased today is seven to 15 years, but there are six warning signs before the arms fall off that it might just be time to start looking for a replacement.
What are my rights on faulty furniture?
WHAT ARE MY RIGHTS ON FAULTY SOFAS AND FURNITURE? You are entitled to a refund, repair or replacement whether it is new or second-hand on faulty sofas. You only need to give a retailer one opportunity to remedy the same fault. The retailer is responsible for the collection of faulty goods.
How long is DFS warranty?
15-yearDFS provides you with a 15-year structural guarantee from the date of delivery of your Order. You will need proof of purchase in order to use your DFS guarantee and this is your responsibility as purchaser.
How long does a DFS sofa last?
We put over 50 years of experience and expertise in to making sure you never need to use your guarantee. However, i. Recliner mechanisms, sofa bed mechanisms, stitching and electrical parts are covered for 2 years....
Do stiff couches break in?
The stiff cushions can make the simple act of relaxing on the couch a bit of a pain, literally. While the cushions will naturally break in over time, there are few ways you can hasten the softening process, depending on the material and urgency.
Should a brand new sofa creak?
The finished frame needs to be strong, yet flexible to work with your sofa's suspension system. This flexibility can cause creaking or squeaking from time to time as it flexes. New furniture can creak as it beds in. Over time, with normal use, the surface becomes smooth and the creaking will reduce.
Does sleeping on a sofa ruin it?
Sleeping on the couch once in a while probably won't harm your long-term health, although you may wake up with a crick in your neck. That said, sleeping on your sofa every night can put you at a higher risk for some health conditions, such as chronic back pain and neck pain.
Next retailer scores
Find out which retailer, together with Next, scored the highest and for which factors.
Next sofa range
Next stocks its own sofa range, with many of them being handmade in Britain, and it also stocks brands such as Laura Ashley and Heals.
Next sofa guarantee
Next offers a 10-year guarantee, which covers its frame. Plus it received the BSI kitemark certification, where products' durability and safety are independently tested.
Next delivery service
Next has partnered with the British Heart Foundation to offer free collection of old sofas. The sofa needs to be in good or, at least, saleable condition. More importantly, they must still have the fire safety label attached.
Next returns policy
Should you wish to cancel or return your return your order within the 14 days, you need to notify Next. After that, if the sofa is deemed fit for re-sale, Next will collect the sofa and a refund will be made, but collection fees apply.
Delivery
We deliver 7 days a week and we will offer 3 delivery time slots. All our larger items are delivered by a two man team at a cost of £8.00.
Delivery Day
Please make sure you are there to accept delivery of large items. If you are not at home at the arranged time or refuse delivery, at our discretion, we will charge you £30 for missed delivery. To ensure you are happy with your purchase we will give you the option to check the item before the delivery team leave your home.
Faulty Items
In the unlikely event that your purchase is delivered faulty let us know straight away, please call 03337778999. With your help we will do everything we can to rectify the problem.
Cancelling Your Order
We are sure you will be delighted with your purchase. If you do change your mind you have the right to cancel your order after you have received it. Please ask a member of our team or call 03337778999 to help you with your cancellation.
Cancelling Your Order
If you do change your mind and want to cancel your order this may not be possible 15 days post delivery. At our discretion, we will try our best to accommodate your request to cancel.
