Full Answer
Do I need to wash my rental car before returning it?
If you do need to get the car washed before you return it, we’d recommend a road side hand car wash, a quick shampoo and vacuum should be more than enough, no need for a full car detail here! This will likely cost less than £10 (10EUR/$10) and be significantly cheaper than the rental agent valeting fee. What If I Return my rental car dirty?
How much does it cost to have a rental car cleaned?
If it is determined that the vehicle must be cleaned of tobacco odor and residue, the renter will be assessed a fee of up to $450.
Do you need to clean an Enterprise rental car?
If the rental agency has a big lot with lots of open spaces they probably will let you leave your car there for the day. Do you need to clean an enterprise rental car? If you are talking about cleaning it as in, car wash and vacuum? No. Unless it's a tragic mess.
Do we need to rent a car?
Often we do rent a car. At times, renting a car is an unavoidable necessity. But, many apprehensions arise each time we rent a car.
Do I need to wash my rental car before returning it?
No. You don't need to clean or wash a rental car before returning it. However, ensure that you return the car in the same condition you received from the rental company or haven't made it too untidy. Another customer may have rented the car while you return it.
Why don't you wash rental cars?
Unlike the rental car company, which is quick to wash, wax, and polish, we don't wash rental cars because we don't own them and thus will reap no rewards from their future rental or sale value. The owner of the car, however, by maintaining the car, captures a return in the rental and resale market.
What happens if you dirty a rental car?
If a driver returns a car that is particularly dirty, the rental company will spend longer cleaning it, and they may even have it professionally valeted elsewhere. This cost is passed on to the driver as a cleaning fee or valeting fee.
Are rental cars dirty?
Rental companies expect their cars to be a little dirty after they have been hired. It is in their user and service policy and can be seen by the renter before renting. A cleaning fee, also known as valeting, is what car hiring companies charge when a rental vehicle is brought back dirtier than expected.
Can you smoke in Enterprise rental cars?
No. Smoking in all of our rental vehicles is prohibited under all circumstances.
What is the most important thing you should do before you leave the lot with a rental car?
Inspect your rental car thoroughly. You will be held responsible for any new damage to the vehicle when you return it, so go over it carefully before you leave the lot. Start the car and make sure lights, heat/AC, wipers, power windows, and other features work properly.
Can I change my rental car if I don't like it?
Yes - it's no problem to do a swap. Just make sure you fill the gas tank. You can even do it at another location, if both your original rental location and the location you're swapping at are both corporate.
How do you get rid of smoking in a rental car?
If they think the hirer's been smoking, they'll charge a fee to get rid of ash and the smell of smoke. This is usually called a cleaning or valeting fee. If smoking causes damage to the interior of the car, the rental company will charge the full cost of putting that right.
What happens if you return your rental car early?
If you need to drop off your car earlier than expected, call the local number the rental company should have given you with the paperwork you got when you picked up the car. You will not receive a refund for the unused days, but there shouldn't be any charges for returning the car early.
How old do u have to be to rent a car?
To be at least 21 years old (Check the age requiements of each rental state here) A valid driver's license with a photo. A valid debit or credit card. Some Enterprise location may require a credit card.
How long is the grace period for a rental car?
Rental car return times are based on a 24-hour period. Customers have a 29-minute grace period for returning their car within that period. After this point, the customer will be charged an additional hourly rate for the extra time with the vehicle.
Do you need to wash your rental car before returning it to Budget?
There’s no need to wash or vacuum your rental car before returning it to Budget. However, you will need to fill the gas tank ahead of time, unless you opt to have us fill the tank instead. (This option is usually more expensive.)
Is Budget Rental Car open on Sunday?
Budget rental car hours vary by location. Be sure to call your specific Budget locatio n to confirm whether or not they are open on Sunday.
How to report a rental car accident to Budget?
In accordance with the terms of your company's corporate contract with Budget, you must complete an accident/incident report, fax it along with any accident reports from local or state authorities to 720-479-4034, and notify your employer that the rental vehicle was damaged. Ask your employer if you need to file a claim with your personal insurance, corporate credit card insurance or whether there is coverage offered through your employer's insurance. If applicable, Budget will contact your employer to verify that you are eligible for the corporate damage waiver coverage. If Budget does not receive a response from your employer, you will be billed and held responsible for the vehicle damage.
How to extend a budget rental?
If you wish to extend any U.S. rental beyond 7 hours from the original return time, you must contact a Budget reservation agent at 800-824-6287. To extend a rental in another country, please call the rental location directly. We will be happy to accommodate your request, if possible. Please note that at U.S. and Canadian corporate-operated locations, a service fee of $10 will apply and your original rental rate may no longer be available. Your reservation agent will provide all details when you call. If you don't call within 7 hours of your originally scheduled return time to extend your rental, a $10/day late fee will apply.
What happens if you lose your keys in a rental car?
If you happen to lock your keys out of the vehicle, lose your keys or run out of gas, you may be assessed a service charge depending on the nature of the incident. You also are responsible for any and all loss of or damage to the rental vehicle resulting from causes including but not limited to collision, rollover, vandalism, theft, seizure, flood, fire, hail or other acts of nature. Please phone 24-hour roadside assistance at 800-354-2847 as necessary.
What happens if you drop off a car at a closed location?
If you drop off a car to a closed location without making official arrangements, your responsibility for damage to or loss of the car will continue – and all charges stated on the rental document as a periodic rate will continue to accrue until the return location reopens and we retake physical possession of the car.
How long is the grace period for car rental?
Vehicles are rented on a daily (24-hour) basis. There is a 29-minute grace period for returns. After 30 minutes late, hourly car rate charges and taxes may apply. After 90 minutes late, full-day late charges and taxes may apply. After 7 hours late, if you didn't call to extend your rental, an additional $10/day late fee applies. There is no grace period for rental fees, surcharges and optional equipment or protections charges. Full-day late charges will apply for these items.
What to do if your car malfunctions on a major thoroughfare?
If, in the unlikely event that your car malfunctions on a major thoroughfare, lock the doors, turn on the hazard lights and, if you have a cell phone, call the police or , in the U.S., phone 24-hour roadside assistance at 800-354-2847 . Do not leave your vehicle. Wait in the car for service or the police to arrive.
What to know before driving?
Before you start driving, take a few moments to familiarize yourself with the vehicle's equipment and operation, including heat and A/C, radio, lights, windshield wipers, spare tire, seat belts and door locks, and gas tank access. Getting distracted trying to figure out those things while driving can be dangerous.
Do you have to wash your rental car before returning it?
We’re often asked if you need to wash your rental car before returning it. Whilst there is no set rule here, it’s reasonable to say that under normal use you wont be expected to wash your rental car (or have it washed) before you return it. Whilst the car will be valeted before you take delivery, you needn’t return it as clean as it was at pick up. That said, you are expected to return the car in a reasonable condition considering the duration / location / weather at time of rental. The car will be valeted in preparation of the next customer, however if the rental agent deem the car to be excessively dirty / soiled you are likely to be charged.
Can you take pictures of a rental car?
If the car is considered excessively dirty, either inside or out you’ll likely find yourself on the receiving end of a car rental cleaning / valeting fee. Whilst this is often subjective, we recommend you take photos of the car inside and out for future reference if you are charged a valeting fee and wish to dispute it. It’s also useful should you cause any damage to a rental car as a record of what was damaged.
Can I put a rental car through a car wash?
Yes you can, however any damage caused would be your responsibility. If you do need to get the car washed before you return it, we’d recommend a road side hand car wash, a quick shampoo and vacuum should be more than enough, no need for a full car detail here! This will likely cost less than £10 (10EUR/$10) and be significantly cheaper than the rental agent valeting fee.
Can you rent a car in Canada?
With advance arrangement and consent from Budget, certain cars may be rented from the United States and driven into Canada by U.S. residents. A Canadian non-resident insurance card may be required and is available at the Budget rental location. Learn more about taking a U.S. car rental to Canada here.
Does Budget have a smoke free fleet?
You spoke and we listened! Based on an overwhelming number of renter requests, Budget strives to maintain a 100% Smoke-Free Fleet in the U.S. and Canada. To help ensure that our cars look and smell fresh, we ask all customers to refrain from any type of smoking (pipe, cigarette, cigar) in Budget vehicles.
Can a return agent inspect a car?
A Return Agent is unable or unavailable to inspect the car thoroughly at time of vehicle return; the inspection will be conducted by trained staff at our service island later.
What to do when you receive a rental car back?
When we received a rental car back here is the exact things are car associates did to clean it . Vacuum the floor, wipe off the hard surfaces (dashboard, doors) vacuum out the trunk and the interior. if that is all the car required you would not be charged extra for that.
What is included in the price of a rental car?
The price you pay for your rental includes the costs of maintaining the vehicle.
Can you vacuum a car wash?
If you are talking about cleaning it as in, car wash and vacuum? No. Unless it's a tragic mess. But normally I just clean out all of my things, empty all trash, water bottles, etc and give it back to them the way I received it. I never car wash a rental. I've never vacuumed it or anything. If you took care of it while you rented it, everything's fine, put the gas it had in it when u got it, back to that level, and turn it in.
Can you charge credit card for cleaning rental cars?
If a rental car is well and truly trashed, you can look forward to having your credit card charged for the costs of cleaning. This will be especially true if the carpets or upholstery need to be cleaned or replaced. If the cleaning is limited to tossing out a a couple of McDonald’s bags and soft drink containers, they’ll likely chalk things up to the cost of doing business.
Can you take a rental car to a detailing service?
If you have soiled the car excessively, it will probably be cheaper for you to take the rental car to a detailing service and have them clean it at your expense before you return it. If the rental company has to do this, they’ll charge you a lot more than it costs them.
Do car wash locations charge monthly rates?
If you regularly travel to the same place, most car wash locations will let you sign up for a monthly rate and you
Does Hertz have mats?
Those companies are cheap. Hertz cars may have mats but not its subsidiary Thrifty. Just an example. As a renter I do not care. As a buyer of their used car, well I would prefer to have them but it is not all that expensive to buy them so I put up with it.
What to check before renting a car?
Check the condition of the vehicle you're renting before you drive off the lot. Make sure your contract notes existing damage such as windshield cracks and dents or scratches on the auto body. You need to avoid being blamed and charged for this damage.
What to do if your rental car doesn't add up?
If the numbers simply don't add up, call the rental company and question the charges. Usually the company will remove or refund a charge made in error.
Can you return a car with the same gas?
Return the vehicle with the same amount of gas in the tank or you'll be charged a hefty refueling charge, sometimes quadruple the going per-gallon rate. Driving a few minutes out of your way to refuel can save big money on your rental bill.
Is there a car rental desk at the airport?
An airport car-rental desk may be convenient, but it's rarely the place to get a good deal when renting a vehicle. Besides potentially charging a higher daily rate than an offsite rental office, an airport rental location may pass along extra airport "concession fees" that they are required to pay for their prime spot.
Does rental car insurance cover collisions?
Rental companies will offer you collision insurance for an extra fee. It is only wise to purchase this if you're not otherwise covered. For example, some credit card companies cover collision damage on rentals of up to 30 days. Your car insurance for your personal vehicle may also extend coverage to rentals.
Is renting a car expensive?
Rental vehicles can be expensive when you don't pay attention to the details. (Photo: luxury silver sport vehicle SUV car on road isolated 4x4 image by alma_sacra from Fotolia.com )
Do you have to give credit card information when renting a car?
Credit Card Hold. When you book a rental car, you will likely need to provide your credit card information. The rental company may put a hold on your card or charge you a security deposit, both of which disappear when you return the car. This charge counts against your credit limit, so factor that in when making other travel-related purchases.
