How long does a Clipper card last?
Unlike a credit or debit card, the Clipper card does not expire; however, you will need to renew your eligibility for Clipper START once every two years to continue receiving the discount. Can you use someone else’s Clipper card?
Can I buy a new 31-day Clipper card pass?
It depends on how you buy your pass. If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between.
What happens if you forget to tag off on Clipper card?
If you forget to tag off, the highest fare between all zones is charged and you must have this amount on the card as cash. Since the Clipper card has a maximum negative amount and the maximum zones exceed that amount, an additional $1.25 is required. How do I use my Clipper card on the Muni bus?
Can a Clipper card be used by two people?
But a Clipper card cannot be used by two people. Once a Clipper is successfully scanned it won’t scan again for another (I think) 2-5 minutes so prevent another accidental tap. So each person in the group must have their own Clipper. Do Clipper cards expire?
Do Clipper cards go inactive?
Once you transfer your plastic card to your phone, your plastic card will be deactivated for transit use.
How do I know if my Clipper card is active?
Log into your My Clipper account and click on "Check card value" or "Check card activity" Contact Clipper Customer Service at 877.878. 8883, TDD/TTY 711 or 800.735. 2929.
How do I reactivate my Clipper card?
You can use the Clipper app to reactivate your card if your phone turns up, or transfer the card to a new phone. On Google Pay, a deleted card cannot be recovered. However, if you registered your card with Clipper, you can contact Clipper Customer Service at 877.878.
Can you get Clipper card money back?
REFUNDS. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. Refunds are subject to the fees in Section 10.
Does Clipper card cash value expire?
Unlike a credit or debit card, the Clipper card does not expire; however, you will need to renew your eligibility for Clipper START once every two years to continue receiving the discount.
Can I have two Clipper cards?
Yes! You can have multiple adult cards associated with a single account. If you log into your account and order/register a new card, Clipper will automatically add your new card to your existing account.
Can I still use my physical Clipper card?
On May 19, Clipper card arrived on Google Pay, allowing Android users to pay for fares through their phones. Customers can now add a new or existing Clipper card directly through Apple Wallet and load cash value with Apple Pay anytime, anywhere.
Can I still use my Clipper card after adding it to Apple Wallet?
Once you transfer your plastic card to iPhone, your plastic card will be deactivated for transit use. Confirm Express Transit settings and your Clipper card can now be used in Apple Wallet!
How can I check my Clipper card balance without an account?
How can I check my card balance or how much I was charged for a trip? Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions.
Can Clipper card go negative?
As part of a convenience feature for users, the Clipper card can “go negative” — meaning a passenger can exit a station without having paid the full cost of the trip.
Does Amtrak use Clipper card?
A number of smaller regional transit agencies have not yet joined Clipper, including ACE and Rio Vista Delta Breeze. Clipper is not accepted on Amtrak California's Capitol Corridor or San Joaquins trains, despite these serving the Bay Area.
What is cash value on Clipper card?
Cash value: For single rides. Clipper customers get discounts on one-way fares of 50 cents for adults, 25 cents for youth and 19 cents for senior and disabled riders. You need a cash value balance of at least $2.10 on an adult card, $1.05 on a Youth Clipper card and 75 cents on a Senior or RTC Clipper card.
What happens if you buy a clipper card online?
When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card.
How long does Clipper pass last?
If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between.
How to add value to clipper card?
How do I add value to a Clipper card on my phone? To add value to your Clipper card, open your mobile wallet on your phone . Your mobile wallet will display purchase options for your selected Clipper card . Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.'. You can also add value through the Clipper ...
How long does it take for Clipper to collect payment?
Credit card charges are processed immediately. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked.
How to provide payment on Clipper?
To provide payment, log in to your Clipper account and edit the payment information in My Profile. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your card’s security code and select Save.
How long does it take to pick up a Muni card?
Here’s how long you’ll need to wait to pick it up: If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days.
Can you reload a clipper card?
Yes, you can set up your Clipper card to automatically reload cash value, multiple passes or any combination of cash value and passes. And you can do it anytime. You could choose to set up Autoload for a pass and go back later to set up cash value, too.
How to check clipper balance?
Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. You can also log in to your regular Clipper account to see your balance and download a transaction history.
Can you get a citation for using a Clipper card?
No, Clipper START cards are only for the person who has qualified for the program through the application process and whose name is on the card. If another person is using your card and is stopped by transit agency personnel, your card may be confiscated and you may receive a citation.
What is a clipper card?
1.1 The Card – is the Clipper ® Card licensed to Cardholders to pay transit fares on participating transit systems. The Card is the property of MTC, as the Card Issuer. Each Card is uniquely identified by a serial number.
What happens if a credit card is not remitted?
If such unpaid charges are not properly remitted, the Cardholder may become liable for additional service charges, fines, or penalties, in accordance with applicable law. 15.
Does Clipper charge for RTC card?
The Clipper program does not govern the fees for RTC Discount Cards. The administrative fees associated with RTC Discount Cards will be set by the Service Providers participating in the RTC Discount Card Program. No fee is charged for converting a Physical Card to a Mobile Card. 11.
Can you use a Clipper card on a mobile app?
Cardholders may, at their option, use the Clipper ® mobile app to convert their Physical Cards to Mobile Cards; once converted, the Physical Cards can no longer be used. 3. FARE PAYMENT TRANSACTIONS. 3.1 Each Service Provider determines the fares and other conditions for Use of the Card on its transit system.
Is clipper card sales prohibited?
11.1 The sale by a Cardholder of a Card, or the value loaded on a Card, is strictly prohibited. No warranty is given as to continuing usability of a Card that is purchased from any entity other than an authorized Clipper Card retailer.
Can I use Clipper card on SF bus?
Paying with Clipper Muni accepts the following on a Clipper card: Cash value: For single rides. Clipper customers get discounts of 25 cents for adults and 10 cents for youth, seniors and disabled riders on Muni buses and light rail.
What happens if you forget to tag off Clipper card?
If you forget to tag off, the highest fare between all zones is charged and you must have this amount on the card as cash. Since the Clipper card has a maximum negative amount and the maximum zones exceed that amount, an additional $1.25 is required.
How do I use my Clipper card on the Muni bus?
Tip 2: Always tag your Clipper card to the card reader on all Muni vehicles or at any subway station fare gate, every time you board. Make sure your card was read by the reader. Hold your card flat against the Clipper logo until you hear a single beep or, if you are in a Metro station, the gates will open.
What does the Clipper card work on?
It’s an ID card that proves your eligibility for discount fares on public transit. It’s a Clipper card that you can use to pay discounted fares on public transit around the Bay Area. Clipper offers other benefits: It manages your monthly discount passes, discount cash fares and transfers.
Can you scan Clipper card twice?
Can you scan Clipper card twice? But a Clipper card cannot be used by two people. Once a Clipper is successfully scanned it won’t scan again for another (I think) 2-5 minutes so prevent another accidental tap. So each person in the group must have their own Clipper.
Do Clipper cards expire?
Unlike a credit or debit card, the Clipper card does not expire; however, you will need to renew your eligibility for Clipper START once every two years to continue receiving the discount.
How much money can you put on a Clipper card?
What is the maximum amount of cash value I can load on my Clipper card? You can load up to $300 on a Clipper card. The most you can load online at any one time is $255.
