Receiving Helpdesk

digital secure faq

by Prof. Connor Kilback DDS Published 3 years ago Updated 3 years ago

What features are compatible with Android and iOS operating systems?

Digital Secure Component Feature iOS
Security & Privacy Web Security
Security & Privacy Wi-Fi Security
Security & Privacy Antivirus
Security & Privacy System Check
May 22 2022

Full Answer

What is digital secure?

What is Digital Secure? Digital Secure is an all-in-one suite of privacy and security tools for your mobile devices and home computers. Safeguard your internet connection and personal data with anti-virus, anti-malware and identity theft protection.

How do I subscribe to digital secure?

Find out how to subscribe to Digital Secure for the first time and how to upgrade your subscription. Open the Digital Secure app on your device. Tap Continue on the first screen to accept the Terms and Conditions. Tap Accept if you agree to the app permissions needed.

Where can I find digital secure on my Device?

Digital Secure is preloaded on Verizon Android devices*, and it's located in your Verizon apps folder. If you can't find the app on your device: Open the Google Play™ Store on your device. Tap the Search icon. Enter "Digital Secure" and tap the Search icon again.

What happens if digital secure fails to conform to the warranty?

If Digital Secure fails to conform to any warranty, you may notify Apple and Apple may, as your sole and exclusive remedy, refund the amount, if any, that you paid Apple for the Digital Secure app.

Is Digital Secure free with Verizon?

Yes, but the free version only includes security and privacy features for your mobile device: Anti-virus and Anti-Malware. App Privacy. Web Security.

Is Digital Secure part of Verizon?

Digital Secure is preloaded on Verizon Android devices*, and it's located in your Verizon apps folder.

What is Digital Secure on my Verizon bill?

When activated, it protects users from data breaches, malicious websites, and viruses. The app also scans your Android device and minimizes the risk of downloading viruses, infected apps, worms, and malicious files that could harm your smartphone.

Do I have to pay for Digital Secure?

Keep it that way with Digital Secure. Get your first month on us*. *First month free for new customers. Thereafter, you will be billed $5 per month per line or $10 per month per account unless you cancel before promo period ends.

Do I need digital secure on my Android phone?

Digital Secure scans your Android device and minimizes your risk of downloading malicious and infected apps. Digital Secure helps protect your device from: Viruses. Worms.

What is digital secure and do I need it?

Digital Secure is a one-stop suite of privacy and security tools for your mobile devices and computers. With Digital Secure, you can avoid risky websites, protect your data on public Wi-Fi, receive ID theft alerts and get one-click access to experts for your security questions.

How does digital security work?

Digital security is an all-encompassing term which includes the tools you can use to secure your identity, assets and technology in the online and mobile world. These tools you can use to protect your identity include anti-virus software, web services, biometrics and secure personal devices you carry with you everyday.

Is Verizon safe WIFI worth it?

With Verizon Safe Wi-Fi, all you're getting is a way to shield your IP from would be hackers, and also an optional ad blocker that protects your browsing info from advertisers — even on websites owned by Verizon. Both of these things are useful, but we're not so sure it makes the monthly fee ($3.99 a month) worth it.

Does FIOS come with free antivirus?

Anti-Virus, included with Verizon Internet Security Suite, automatically checks for updates of its virus definitions database every four hours.

Is Digital secure safe?

First and foremost, we DO NOT RECOMMEND the Verizon Digital Secure Safe Wifi VPN . It's a half-assed VPN that is designed to monitor and sell your online activity. It's Version's way to keep tracking your online activity under the guise of “safeguarding your internet connection and personal data”.

What is digital secure?

Digital Secure is an all-in-one suite of privacy and security tools for your mobile devices and home computers. Safeguard your internet connection and personal data with anti-virus, anti-malware and identity theft protection. App download is required.

What devices can be used with digital secure?

Android (4.4+) and iOS (11+) devices can be used with Digital Secure. Additionally, Mac computers (OS X 10.12+) and PCs (Windows 10, Windows 8 and 8.1, and Windows 7 SP1 32-bit and 64-bit) can be used with Digital Secure. 2. What features are compatible with Android and iOS operating systems? Digital Secure Component.

What is firewall security?

Firewall security helps keep hackers and malware from attacking your computer. Warns you of phishing attacks and phishing websites.

How to protect yourself from unprotected Wi-Fi?

To protect yourself from an unprotected or unsafe Wi-Fi network, turn on Safe Wi-Fi in the Digital Secure app. If you are already connected to an unsafe Wi-Fi network, disconnect from it and change the passwords for any apps or websites you were using.

What is web security?

Web Security: Avoids risky websites and helps prevent dangerous downloads. Wi-Fi Security: Protects from network threats and warns you when you connect to an unsafe or unprotected network. System Check: Checks your device to see if the OS is up to date, and notifies you if it's been rooted.

Is Verizon Digital Secure safe?

Verizon Digital Secure has detected activity on this Wi-Fi network that is potentially unsafe. Someone could be intercepting the personal info you send and receive from the apps and websites you use.

Can you run a manual scan to see the warning again?

You can run a manual scan to see the warning again. If you ignore a virus warning, Digital Secure automatically reminds you to deal with the threat the next time you restart or when a scheduled system scan is performed.

What is digital secure?

Digital secure helps you safeguard your internet connection and personal data with anti-virus, anti-malware and identity theft protection. Visit the Digital Secure FAQs for information about features, pricing and the Digital Secure app.

How to subscribe to digital secure?

To subscribe to the free version of Digital Secure: Open the Digital Secure app on your phone. Tap Continue on the first screen to accept the Terms and Conditions. Tap Accept if you agree to the app permissions needed. Tap Skip when given the option to subscribe to a premium version of Digital Secure.

How to see notifications on digital secure?

To view your notifications in the Digital Secure app: Open the Digital Secure app. Tap the Menu icon in the top right corner of the screen, then tap Notifications when you get to the next screen. Your notifications will appear on the next screen. To exit, press the back button in the top left corner of the screen.

What is digital secure?

The Digital Secure app is available for Android™ (4.4 or later) and Apple iOS (11 or later) The Digital Secure app can: Provide a single security solution that you can manage right from your device. Help protect your device from malware and viruses. Help protect you from malicious websites when searching the web.

How to download digital secure?

To download the Digital Secure app on an iOS device: Open the Apple® App Store®. Tap the Search icon. Enter "Digital Secure" and tap Search. Tap Get next to Digital Secure in the search results. Enter your password to download and install Digital Secure. You've successfully downloaded and installed Digital Secure.

How to subscribe to digital secure?

To subscribe to the free version of Digital Secure: Open the Digital Secure app on your phone. Tap Continue on the first screen to accept the Terms and Conditions. Tap Accept if you agree to the app permissions needed. Tap Skip when given the option to subscribe to a premium version of Digital Secure.

How to add a device to the Digital Secure app?

Open the Digital Secure app on your phone. Tap Protect More Devices at the bottom of the screen. Tap + to add a device. Enter the email address or mobile number of the device you want to protect (Windows®, Mac®, Android or iOS). Click Text Me or Email Me.

How to remove digital secure from my account?

Click the Manage Your Products tab at the top of the page. If you have multiple lines on your account, select the line you want to remove Digital Secure from. Scroll to Digital Secure and click Remove from Account. Choose whether you want to Remove for all lines or Keep for select lines.

Where is Digital Secure on Verizon?

Digital Secure is preloaded on Verizon Android devices*, and it's located in your Verizon apps folder. If you can't find the app on your device: Open the Google Play™ Store on your device. Tap the Search icon. Enter "Digital Secure" and tap the Search icon again. Select Digital Secure from the search results.

How to change the frequency of a digital scan?

Open the Digital Secure app. Tap the Menu icon in the top right corner of the screen, then tap Settings when you get to the next screen. Tap Security and Privacy, and scroll to Privacy . Tap Schedule your scan to change the frequency of your scans. You've successfully changed the App Privacy settings.

How many characters should be in a digital secure key?

Your password. should consist of a minimum of 6 and a maximum of 9 characters. should include both letters and numbers.

What happens if you don't use a secure key?

If you are not using a Secure Key device, you will be sent an activation code for Mobile Secure Key activation. By entering this code in the mobile application and setting the Mobile Secure Key password, your activation process will be completed.

Is digital secure key stored on mobile?

Your Digital Secure Key password is not stored on your mobile device as per the security policies of our bank. Hence, the application will create a one-time password, even though you enter an incorrect password; however, this password will be invalid.

Do you need a secure key for mobile banking?

It is mandatory to use a Secure Key device or the Digital Secure Key when logging on to Mobile Banking. If you want to switch from Secure Key device to a Digital Secure Key, please follow the instructions included in the answer to the next question.

Can you use a digital key and a secure key at the same time?

You cannot use a Secure Key device and the Digital Secure Key at the same time. First you need to visit the Digital Secure Key page which can be found under Internet Banking > Security Settings menu and then logon to Mobile Banking application. The application will direct you to activation.

What happens if you don't upgrade to Digital Secure?

If you are on the Security & Privacy Multi-Device plan and do not upgrade to the full product suite of Digital Secure, you will keep your current features (as described in Section 1.A) and pricing until you unsubscribe or upgrade. Eligibility; How the Service Works.

What happens if Digital Secure fails to conform to warranty?

If Digital Secure fails to conform to any warranty, you may notify Apple and Apple may, as your sole and exclusive remedy, refund the amount, if any, that you paid Apple for the Digital Secure app. Updated January 2020.

What is the Service of Social Media?

The Service monitors your social media activity and the information you share on social media sites (limited to one account on Linkedin, Instagram, Facebook and Twitter) and alerts you of privacy and reputational risks. Images are not scanned, but the captions or posts associated with the image are monitored.

What devices are covered by a subscription?

Subscriptions extending protection across “all” of your devices in addition to your smartphone are limited to the compatible devices (such as tablets, laptops and computers) you and your account members own; and not all features may be available for such devices.

Can Verizon suspend or terminate the service?

Verizon may limit, suspend, terminate or discontinue the Service, or certain features or functions of the Service, at any time without notice, including if you breach this Agreement. You may also cancel your use of this Service at any time by unsubscribing from the Service. DISCLAIMER OF WARRANTIES.

Can you use the Apple App Store as digital secure?

Additional Terms and Conditions for Mobile Apps Downloaded from the Apple App Store. You may only use Digital Secure on iOS devices that you own or control, as permitted by the Usage Rules set forth in Apple's App Store Terms of Service.

Does Verizon have a third party licensor?

Neither Verizon nor its third party licensor (s) will have liability for loss of or recovery of data or files or loss of use of systems or networks. The Safe Wi-Fi feature utilizes proprietary technology to allow users to create a secure Wi-Fi connection with a VPN on their mobile device.

What happens if Digital Secure fails to conform to warranty?

If Digital Secure fails to conform to any warranty, you may notify Apple and Apple may, as your sole and exclusive remedy, refund the amount, if any, that you paid Apple for the Digital Secure app. Updated August 2021. Connect with us on Messenger.

What is the service that provides expert support to help you proactively secure your information and resolve security vulnerabilities?

They will only act on your behalf with your permission. Security Advisor. The Service include access to Security Advisor, which provides expert support to help you proactively secure your information and resolve security vulnerabilities to help protect you against online threats.

What is the Service of Social Media?

The Service monitors your social media activity and the information you share on social media sites (limited to one account on Linkedin, Instagram, Facebook and Twitter) and alerts you of privacy and reputational risks. Images are not scanned, but the captions or posts associated with the image are monitored.

Can Verizon suspend or terminate the service?

Verizon may limit, suspend, terminate or discontinue the Service, or certain features or functions of the Service, at any time without notice, including if you breach this Agreement. You may also cancel your use of this Service at any time by unsubscribing from the Service. DISCLAIMER OF WARRANTIES.

Does Verizon provide identity theft insurance?

Verizon does not provide identity theft insurance coverage or reimbursement of stolen funds or costs associated with identity restoration.

Can you use the Apple App Store as digital secure?

Additional Terms and Conditions for Mobile Apps Downloaded from the Apple App Store. You may only use Digital Secure on iOS devices that you own or control, as permitted by the Usage Rules set forth in Apple's App Store Terms of Service.

Does Security Advisor provide real time notification?

Security Advisor does not provide real-time notification of sensitive data exposure; virus/malware removal; home network hacking mitigation; or data loss management. The make and model of your device may limit the scope of support provided by Security Advisor.

What is digital secure?

Digital Secure is a one-stop suite of privacy and security tools for your mobile devices and computers. Safeguard your internet connection and personal data with VPN, web security, and identity theft protection so you can browse with peace of mind.

What is a safe Wi-Fi?

Safe Wi-Fi (Paid) Protect your personal data and online activities on public Wi-Fi networks with a secure VPN connection. So you can connect to any Wi-Fi with confidence. 3. Identity Theft Protection (Paid) Take control with always-on dark web monitoring, social media monitoring, and lost wallet guidance.

What is a security advisor?

Security Advisors are just a chat away to help answer questions or provide guidance on online security. You can also get tips and solutions on how to take your online security even further with articles, guides and videos from Security Center. It's your online world. Keep it that way with Digital Secure.

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