Customer Satisfaction Program 21B10 PROGRAM TERMS This program extends the warranty coverage of the engine cam phasers until September 1, 2022
When does the customer satisfaction program 21n03 FSA 21b10 activate?
Customer Satisfaction Program 21N03 Certain 2017-2020 Model Year F-150 Equipped with a 3.5L GTDI Engine Cam Phaser Replacement OASIS OASIS was activated on March 2, 2021. Vehicles will not show FSA 21N03 until FSA 21B10
How do I verify eligibility for a Ford customer satisfaction program?
To verify eligibility and process reimbursement, provide your paid original receipts to the Service Manager at your Ford Dealer. All refund requests for Customer Satisfaction Programs must be processed through a Ford Dealer.
Do Ford customer satisfaction programs expire?
These programs have time and mileage limitations, and they do expire. Ford Motor Company will conduct repairs specifically designated in a Customer Satisfaction Program at no cost to the owner. Am I eligible for a refund? You may be eligible for a refund if you paid to correct the concern addressed by a CSP before the Owner Letter was mailed.
What is the mileage limit for the 21b10 repair program?
The program will be in effect through July 21, 2022. There is no mileage limit for this program. Customers that receive that service from the 21B10 repair to December 31, 2021, will receive coverage for a Pro-rated cam phaser replacement (if needed) under a separate Customer Service Program (21N03) until Jan 1, 2023.
What is Ford customer satisfaction program?
What is a CSP? A CSP provides an upgrade to a specific component or extends an existing warranty. These programs have time and mileage limitations, and they do expire. Ford Motor Company will conduct repairs specifically designated in a Customer Satisfaction Program at no cost to the owner.
What is Cam Phaser rattle?
A well known problem with the Ford 5.4 3V engines is the dreaded 'phaser rattle' This happens when the variable cam timing phasers can no longer be controlled by the ECU due to wear in the phaser or lack of oil pressure / volume being delivered to them.
Are cam phasers covered under powertrain warranty?
The Ford Factory Powertrain Warranty which is 5 years or 60K miles will cover the Cam Phasers. The Ford ESP covers them as well.
What is a cam phaser Ford f150?
One or more camshaft actuators—also known as camshaft phasers—act as the heart of the VVT system. When conditions are correct, the phasers alter the position of the camshafts to adjust the engine's valve timing. Although camshaft phasers sound great in theory, they're a common failure point on many modern engines.
What year did Ford fix the cam phaser problem?
This generation of F-150 is probably the most well known vehicle to have this issue. It ranged all the way from the 2004 F-150 after its redesign, all the way into the next generation until they moved away from the 5.4, instead moving to the 5.0 that replaced it in 2011.
How much does it cost to cam a truck?
between $600 and $1,000Assuming you provide your own new camshaft, most shops will charge between $600 and $1,000 to cam your truck. If you plan on doing the job yourself, make sure you set aside an entire weekend. Though it's not terribly difficult, it can be very time-consuming.
What is the Ford recall 21B10?
This program extends the warranty coverage of the engine cam phasers until January 1, 2023 provided the Repair Order (RO) date of Powertrain Control Module reflash under Customer Satisfaction Program 21B10 occurs on or before December 31, 2021.
How do I know if my Ford is still under warranty?
To find warranty information about your vehicle, visit ford.com/support and enter your VIN. You can also log in to your FordPass™ App account (Vehicle Details > Scroll down to Glove Box > Vehicle Details > Warranty).
What is Ford powertrain warranty?
Ford Powertrain Warranty: The powertrain of your vehicle is covered under a warranty for a total of 5 years, or 60,000 miles. This warranty applies to your engine, transmission, drivetrain.
How long does it take to replace cam phasers on F150?
1 Answer. It takes about 1 to 1 1/2 days. I suggest a cam phaser elimination kit since new phasers tend to fail after a short while.
What years did the 5.4 Triton have problems?
Most of the most common problems developed with the 2004-2013 3 valve engine but some problems spanned all engine generations. The most popular issue but easiest to fix, is the ignition system. The 3 valve 5.4L Triton contains a coil-on-plug design. Each cylinder has a separate coil that fits onto the spark plug.
How long does it take to replace cam phasers?
A cam phaser replacement is not a simple job. A lot of work is required to get to the cam phaser in order to replace it, and the whole process may take up to four hours.