How do I speak to a live person at Comcast?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
How do I get a live agent at Comcast?
Where Can I Access the Xfinity Assistant?On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity.Apps: In the My Account app or Xfinity app, click the chat bubble icon on the upper right-hand corner.From the More tab in the Xfinity Home app, click Chat with an Agent.
How can I talk to a real person on the phone?
Google: Call 1-855-836-3987, press the numbers for your product type, and wait. Hewlett-Packard: Call 1-800-474-6836 and keep pressing 0 (this takes a while). HTC: Call 1-866-449-8358, select your language, and you'll be connected to be a live rep. Hulu: Call 1-877-485-8411 and wait for a representative to pick up.
What phone number is 800 934 6489?
Welcome to the Comcast Carrier Services Website If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).
What is the best phone number for Comcast?
Common problems addressed by the customer care unit that answers calls to 800-266-2278 include Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service and other customer service issues. The Comcast call center that you call into has employees from South Carolina, Pennsylvania, Colorado, New Hampshire and is open Mon-Sat, 7 AM to 9 PM according to customers. In total, Comcast has 11 phone numbers. It's not always clear what is the best way to talk to Comcast representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
What are the issues with Comcast?
Issues that can't be handled directly or immediately with Comcast customer service include issues with malfunctioning or outdated equipment that needs to be repaired or replaced. When customers discontinue their service, they will need to return or mail their equipment to a Comcast office.
What is the phone number for concierge?
So we created a free concierge service you can call at the phone number below. Call Anytime: 888-379-2546 Our concierge is unaffiliated and therefore able to compare deals across many companies.
Is Comcast a cable company?
Comcast is a major provider of Internet, cable and telecommunication services in the United States. These services are sold under the Xfinity brand name in the United States. Since Comcast is the largest provider of home Internet and cable services in the United States, it is not surprising that the company gets a lot of requests for phone-based customer service.
Does Comcast have a chat?
Some people find that they communicate better via text-based chat. In addition, chat provides users with a paper trail that can be useful if the situation escalates and there is a need for a record of previous communications. Comcast can also be reached via its social media accounts on various platforms.
Did Comcast cancel the journalist's internet service?
In 2014 a journalist and his wife attempted to cancel their Comcast Internet service. The customer service "retention specialist" refused to cancel the service when the journalist's wife asked him to do so. Eventually, the journalist got on the phone and spent a long time trying to get the Comcast representative to agree to cancel ...
A Message from Tom
Hello, I'm Tom Karinshak, Executive Vice President and Chief Customer Experience Officer at Comcast. We have a dedicated team of employees across the country working hard every day to make sure we deliver the superior experience you deserve. We are here for you.
Legal Contact Information
Look up contact information for your local franchise authority, learn how to get in touch about getting utility lines marked, or write us a letter.
Comcast Business
Manage your Comcast Business account and get troubleshooting help for your company’s Internet, TV, and Phone services.
Internet
Learn to configure your service, manage WiFi Pro and Connection Pro, and troubleshoot connectivity issues.
Voice
Learn about managing your Comcast Business Voice, Business VoiceEdge®, Business VoiceEdge Select™, and Business Trunks services.
Billing
Learn about your monthly bill, managing payment preferences, and setting up automatic payments.
Account Management
Learn about the Comcast Business App, signing up for My Account, and customizing your preferences.
Repairs & Installations
Understand how to prepare for installation, check your service health status, and reschedule service appointments online.
Ethernet
Learn how to view utilization and availability reports and configure your equipment.
Cloud Solutions
Get help managing your app subscriptions, accessing billing information, and resetting your Microsoft® Office 365 password.
Account Management
Discover how to manage your services, users, personal information, and more.
Billing & Payments
Discover how to pay your bill, view statements, and review pending transactions.
Accessibility
Learn about closed captioning, voice guidance, and other features for users with disabilities.
Step 1
Call Comcast at (800) 266-2278. Input your telephone number when prompted, or push "1" if the system recognizes your phone number and asks if it's correct.
Step 2
Push "#" when given the choice of automated menu options. The system will respond with "sorry, we don't understand." Repeat this twice when give the menu options again.
Step 3
Choose the department in which you want to speak to a live representative. Push "1" for technical support. Push "2" for billing. Push "3" for sales.
What is the phone number for Xfinity?
Call (800) 934-6489 | Hours: Monday — Saturday, 7 a.m.-9 p.m. Xfinity’s tech support number is the same as their customer service number. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say “technical support” when prompted. Call Xfinity tech support for issues such as:
How to contact Xfinity representative?
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department, or to reach a live Xfinity representative: Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu.
How to change password on Xfinity?
To change your password via the My Account page, sign in to your Xfinity account, select the Users tab, then Edit. To change your password in the Xfinity My Account app, simply sign-in on your mobile phone, go to Account Information and select Change Password.
How much data does Xfinity have?
Most Xfinity residential internet customers have a data limit of 1 TB, which is a virtually unlimited amount of data — equivalent to streaming 21 hours per day. However, if you want to check on your actual data usages for the month, or just want to see what else a terabyte of data can get you, go here.
How to contact Xfinity in Spanish?
Call (800) 934-6489. Press 9 or say Spanish if you need to go to the Spanish menu. You will be immediately prompted to enter your ZIP code where you have or want Xfinity service. If you do not enter a ZIP code here, you will be asked for a phone number or account number, or prompted to say “new customer” if you are trying to sign up for new service.
How many characters are in Xfinity password?
Make sure your new password is at least eight characters, including one letter and one number or special character. Be sure your new password doesn’t include any spaces, your name or any part of your Xfinity ID.