Receiving Helpdesk

close moneypak account

by Miss Nellie Lockman Published 3 years ago Updated 3 years ago

If you’re within the cancellation period for your account (s), which is 30 days for investment products and the Cash LISA, or 14 days for our savings accounts, you can cancel your account by getting in touch with the team via the in-app chat, or by emailing [email protected].

Full Answer

How do you set up a MoneyPak account?

This post will cover:

  • Benefits of Online MoneyGram Account
  • How to Create MoneyGram Account Online
  • FAQs about Sending MoneyGram Online

Does Netspend accept MoneyPak?

Unfortunately no. MoneyPak claims to support 200+ prepaid debit card brands. NetSpend, American Express Serve, and PayPal Prepaid Card are just a few brands that cannot use MoneyPak as a reload method. How do you check the balance on a MoneyPak card? Check by SMS The cardholder has to send a text message to the number 43411.

Can I buy MoneyPak online with credit card?

You then visit www.moneypak.com and follow instructions from there to add the money on your debit card. With Reload Packs you can buy a Moneypak online with your credit card (an option not allowed in stores). You simply visit our website ReloadPacks.com and create an account with us. click on "Buy A Moneypak Online" and click on the photo.

How do you check a MoneyPak balance?

This includes the following stores:

  • Walmart
  • Safeway
  • CVS
  • Rite Aid
  • Dollar General
  • Dollar Tree
  • Family Dollar
  • 7-Eleven
  • Walgreens
  • Kroger

More items...

How do I cancel a MoneyPak account?

To talk to a live person regarding your Moneypak card you can dial (866) 795-7597 phone number. Make sure to have your card number or SSN ready since you will need to enter it to proceed.

Can I have more than one MoneyPak account?

Once you have created a secure login on MoneyPak.com, you will only need to log in with your username and password the next time you use a MoneyPak. You can deposit funds to multiple cards using the same secure login, but each MoneyPak may only be used to deposit funds to one eligible card.

Are MoneyPak cards traceable?

You are instructed to buy a MoneyPak to cover the first two payments and give the “lender” your MoneyPak numbers. The loan never comes through, and the “lender” cannot be traced.

Can you get a refund on MoneyPak?

To request a refund, visit the MoneyPark refund request page and fill out the form. You will need your MoneyPak number from the back of the card/package. Once you complete and submit the form, MoneyPak will verify if funds are available on the card.

How do I deactivate my Green Dot card?

You may contact customer support at (866) 291-0818 and have them close your account for you. That being said, if you want to do it yourself, you can go through your account with ease. Access “Security,” and there, you'll see a point that says “Close Card.” Click on that, and the card should close immediately.

Can I use MoneyPak for cash app?

Where Can I Load my Cash App Card (Answered)? The only way to really add physical cash to your Cash App account at a store is by purchasing a Green Dot MoneyPak card and using cash to load money onto that card and then linking that card to your Cash App account.

Can you have 2 Green Dot accounts?

​ Yes.

Does Green Dot refund stolen money?

If you think you have been scammed, please submit a fraud claim to Green Dot immediately. We will attempt to recover funds from fraudulent activity, but if the MoneyPak funds have already been transferred, we will not be able to refund that money to you.

Why was my Green Dot account closed?

What if Green Dot Closes My Account? Green Dot may close your account automatically if your balance is zero or lower. If they terminate your account with or without any reason, and you still have money on it, the company will send you a check for your account balance.

Does MoneyPak expire?

There is no pre-set expiration date for the MoneyPak. The MoneyPak is deemed to be expired when the balance is $0. Life of the MoneyPak. Subject to these Terms, the MoneyPak is valid until the balance is $0.

How do I talk to someone at Green Dot?

How can I get account assistance?Visit GreenDot.com and select Get Help at the bottom of the page.Select correct topic from the chat window. Chat is available 5am-9pm PST, 7 days a week. If you have an account, first log in and then start your chat.If chat is unavailable, visit GreenDot.com/contact-us.

How do I talk to a live person at Green Dot?

Messaging with SupportLog into the Conversational Cloud.Expand the Connection Area by clicking the three 3 vertical dots on the right of the browser.Click on the message icon to contact LivePerson.Start messaging.

What happens if you lose your Moneypak number?

If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money.

How much does it cost to pick up a Moneypak?

This includes the following stores: Pick one up for a flat fee of $5.95 and load up to $500. To find a MoneyPak location near you, click here.

How many digits are in a Moneypak?

A MoneyPak comes with a scratch-off 14-digit serial number. To transfer funds to a prepaid debit card, you have to call or visit the MoneyPak or Green Dot websites and enter the 14-digit serial number. ...

How to contact Green Dot Moneypak?

Call 1- (866) 795-7969.

Does Moneypak work with prepaid cards?

The funds on the MoneyPak will be deposited to the card. Check your card’s eligibility. MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name.

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