You can get a replacement tool free of charge if it breaks or fails for any reason. If you have a Craftsman ratchet that needs replacement, you can start the replacement process at your local Sears store, or Sears online.
Full Answer
Are Craftsman tools still a good quality?
Unfortunately, Craftsman is very unclear about where their tools are made. Regardless of where they are made, though, most people would agree that Craftsman tools are fairly high in quality, especially considering the mid-level prices which they come in at.
How do you get a craftsman tool replaced?
- The item being altered in any way
- Lost, stolen or damaged by an act of God (such as fire, flood, etc.)
- If the item is used for any other reason than its intended purpose, including neglect
- Rust that does not affect the performance of the item (most rust is strictly cosmetic and does not justify being classified as broken)
Does Home Depot exchange Craftsman tools?
If the Craftsman hand tool has no exact Husky brand replacement, Home Depot will try to find a similar item from the available Husky brand inventory. One tool item exchange per store visit. This offer is for new, used, working, broken, missing parts, Craftsman brand hand tools/sets. Click to see full answer.
Are craftman tools still guaranteed for life?
Warranty. Most Craftsman hand tools are advertised as having an unlimited lifetime warranty. If for any reason your Craftsman hand tool ever fails to provide complete satisfaction, return it to any Sears store or other Craftsman outlet in the United States for free repair or replacement.
Can you still get free replacement on Craftsman tools?
"We will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We ask that customers bring in the item, and we'll replace it if we have the product. If we do not have the product, customers can call the Customer Care Hotline (883-331-4569)."
Will Lowes replace any Craftsman tools?
HAND TOOLS & MECHANIC TOOLS. If the product fails to perform for any reason, we will replace it. No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.
Does Lowes still honor the Craftsman warranty?
CRAFTSMAN is known for its competitive warranties which will also be honored at Lowe's , providing customers a guarantee promise. If customers have questions about the warranty, they are encouraged to call CRAFTSMAN's Customer Care Hotline at 888-331-4569.
Did Home Depot ever sell Craftsman tools?
Home Depot does not sell Craftsman tools. This brand of tools can be found in other stores across the country, but one store will definitely stock these tools and that is Sears.
Will Napa warranty Craftsman tools?
Craftsman Tools are available at NAPA. For over ninety years, Craftsman Tools have brought quality, innovation and a full lifetime warranty to DIYers and pros alike and now they are on our shelves for you.
Do Craftsman tools still have a lifetime guarantee?
Craftsman (Stanley Black & Decker) Hand Tools continue to have a full lifetime warranty. Some hand tools are considered consumables, or might be categorized differently, but the new Craftsman website breaks it down in an easy-to-understand manner.
Who took over Craftsman warranty?
Stanley paid $900 million in 2017 to acquire the Craftsman brand and all related trademarks from Sears, an agreement that gave the Connecticut-based tool maker with divisions headquartered in Towson control over how to “strategically plan for and position” the popular line of Craftsman products.
Where can I return a Craftsman ratchet?
Take your Craftsman ratchet and receipt or other proof of purchase to your nearest Sears store. If you don't live near a Sears store, call the Craftsman Warranty Department at 800-469-4663 to arrange for repair or replacement of your ratchet.
How to contact Craftsman Tool Returns?
What it means is that Craftsman tool returns are rare enough that there is a good chance they haven’t had to do one yet. There is a number to call (1-888-331-4569) if you want to speak with someone for assistance.
Does Craftsman have a lifetime warranty?
This covers all Craftsman tools that were covered by the lifetime warranty regardless of manufacturer or where they were purchased. Retail partners are obligated to replace them if they are in stock. They are not required to break open sets but will replace individual items with its equivalent that they carry in ope.
Does Craftsman require warranty replacement?
Craftsman does not require other retailers to go to great lengths for warranty replacement. That depends on the specific tool you need to get replaced, however the warranty is from Craftsman not Sears so it is valid at other retialers.
Does Sears carry craftsman tools?
Most stores now will replace items they carry in stock (if you have a tool that that store does not carry then you will have to go other routes). This can be complicated because craftsman makes and sells a lot of specialty tools that Sears would / does carry and other stores many not.
How to replace a Craftsman ratchet?
Take your Craftsman ratchet and receipt or other proof of purchase to your nearest Sears store. If you don't live near a Sears store, call the Craftsman Warranty Department at 800-469-4663 to arrange for repair or replacement of your ratchet.
How to find a Sears store?
Use the store locator on the Sears website to locate your nearest Sears store. The store locator is on the Sears homepage on the top menu bar. Enter your zip code or city and state to see a list of the stores closest to you. Sears operates department stores as well as tool and hardware outlets in most towns and cities. If you don't have a Sears location within driving distance, you can ship your ratchet to the Craftsman Warranty Department.
Does Craftsman have a lifetime warranty?
Craftsman ratchets and other tools carry a lifetime replacement warranty. Sears Corporation makes and sells Craftsman tools. Each tool carries a lifetime warranty. You can get a replacement tool free of charge if it breaks or fails for any reason. If you have a Craftsman ratchet that needs replacement, you can start the replacement process ...
Can you get a replacement ratchet from Sears?
Receive a replacement Craftsman ratchet or ratchet repair kit from Sears. Ratchets and repair kits are almost always in stock, so you will get a replacement or repair kit on the spot. If you don't live near a Sears location, the Craftsman Warranty Department will ship a replacement or repair kit to you.
Can you still get Craftsman tools replaced?
I've got a couple of Craftsman socket wrenches that are busted. 2 years ago I'd have gone down to Sears and they would have given me some replacement wrenches no question asked. Well, the sun has set on my local Sears store. Is there any way to get these wrenches replaced these days, or is Craftsman defunct as well?
Re: Can you still get Craftsman tools replaced?
Our local Lowes carries Craftsman now. You might check and see if they'll honor the warranty.
Re: Can you still get Craftsman tools replaced?
Lowes will swap them out IF the store has the same or suitable replacement. Note that on tool chests and some other products, a receipt is required (Sears usually did not enforce that provision).
How long is a garage door opener warranty?
Garage Door openers have a three-year warranty from the date of the sale on defects and workmanship with no required proof of purchase. Automotive tools non-electric has a full lifetime warranty with no required proof of purchase. Power tools have a three-year limited warranty.
Does Lowes honor Craftsman warranty?
Lowes does indeed honor a Craftsman warranty, which leads to questions about why the man that wanted a socket wrench replaced was turned away from a Kentucky Lowe’s store. The primary issue is that the Craftsman products that were sold at Sears are often different from those sold at Lowe’s. If you have a tool that you purchased from Sears several ...
Does Craftsman have a warranty?
The Craftsman website currently indicates that Craftsman tools “are backed by some of the strongest warranties in the market today.” The site provides warranty information for the various Craftsman products, such as hand tools and mechanics tools, storage and garage products, power tools, and a section on outdoor tools and equipment.
Does Ace Hardware sell Craftsman tools?
Ace Hardware sells Craftsman tools. The company sells more than just hand tools, which means that if you want to have the warranty honored on your power tools, lawn and garden equipment, storage, or tools boxes, Ace Hardware is a store that sells the products and honors the Craftsman warranty. Walmart is another store that sells a variety ...
