Can you return items to Pottery Barn?
Return to Stores – you can return non-furniture items to your local Pottery Barn store for free. A gift receipt or original receipt is required for all returns and exchanges. Return by UPS – print a return label from our Returns Policy page and bring to a UPS location. How can I change or cancel my order?
What happens if you owe Pottery Barn a lot of money?
Over $10,000 – If your return for Merchandise Credit Cards is greater than $10,000, Pottery Barn will issue you $10,000 in Merchandise Credit Cards to you on the same day, then they will mail you additional Merchandise Credit Card (s) for the remaining amount owed to you.
How do I contact Pottery Barn for more information?
For complete details, or to purchase gift cards in amounts over $5,000, call 1.888.684.7333 or email us at [email protected] Where can I view store locations and hours?
Are there any Pottery Barn stores outside of the contiguous 48 states?
Are there any Pottery Barn Stores outside of the contiguous 48 states? Yes, view a complete list of stores. When I submit credit card information online, is it secure?
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Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Can you return to Pottery Barn without a receipt?
An original receipt or gift receipt is required. Return to Stores – you can return non-furniture items to your local Pottery Barn store for free. A gift receipt or original receipt is required for all returns and exchanges.
How long do Pottery Barn returns take?
Cash & Check Refunds - Cash and check refunds over $100 will be issued as a company check and mailed to you (may take 14 business days).
Can you return something after 90 days?
Yes, you can return an item to Target without a receipt after 90 days as long as you're willing to pay $150 a fee. All decisions for accepting returns ultimately lie with the store manager, so you can speak to the manager if you have a valid reason for returning a product after 90 days without a receipt.
Do you have to pay for Pottery Barn returns?
Return to Stores – you can return non-furniture items to your local Pottery Barn store for free. A gift receipt or original receipt is required for all returns and exchanges.
Can you return final sale at Pottery Barn?
Pottery Barn has a list of items ineligible for returns, and it includes: Final sale items. Made to Order items. Products without original receipts.
What does Pottery Barn do with returned items?
Since the company launched in 2014, it has partnered with clothing brands like Mara Hoffman and prAna to take returned product, clean it, then resell it at prices that are 20% to 40% lower than the original price.
Does Pottery Barn have a warranty?
Similar to other Williams Sonoma furniture stores such as West Elm, Pottery Barn does not offer any furniture warranties.
Does Pottery Barn have reviews?
Pottery Barn has a consumer rating of 2.03 stars from 356 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Pottery Barn most frequently mention customer service, credit card and delivery date problems.
Can shops refuse to give you a refund?
The shop's 'rules' are irrelevant. If goods aren't faulty, you CAN'T return them. Unless the shop's 'rules' allow it, or it was bought online. Online is different, because the Distance Selling Regulations mean you can cancel goods within seven working days, even if you've merely changed your mind.
Can I return an item to Target after 90 days with a receipt?
Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. Some items sold by Target have a modified return policy noted on the receipt, packing slip, Target policy board (refund exceptions), Target.com or in the item description.
Can a store tell if an item was purchased there?
In most cases a bar code does not provide information concerning where a product was purchased. The most common bar code is the UPC code, found on all packaged goods at grocery stores. It only identifies the product (first five digits) and the company (second five digits).
How long does it take to return a Pottery Barn product?
Pottery Barn operates 30 days return policy for most of its products. If the product you wish to return is not tampered with and is in original condition, you will get a refund to your original mode of payment.
How to return pottery barn items?
Return your Pottery Barn item via Mail. Pottery Barn also allows you to return the products by mail, to return your products by mail go through the following steps: Step-1: First, you need to pack the items in the original packaging and use sufficient packing to prevent damage in the packaging. Step-2: After that, you need to get in touch with ...
How to get a Pottery Barn receipt?
Step-1: The very step you need to take is to visit Pottery Barn website and click on look for your nearest store. Step-2: You can look for your nearest store, by visiting this link. Step-3: After locating your nearest Pottery Barn store, pay a visit to that store. Step-4: Accompany the products with the original purchase receipt.
How long does it take to get an exchange from Pottery Barn?
Pottery Barn Exchanges. All the unused and original items are valid for in-store returns. You can exchange any item within 30 days or after 30 days of the purchase to get your item exchanged.
What happens if a return is suspicious?
And if any return is found suspicious by the system, it would be declined for refund or exchange.
Does Williams Sonoma own Pottery Barn?
Do you know that Williams-Sonoma runs Pottery Barn as its subsidiary? The company operates in three retail categories – the traditional Pottery Barn catalog, Pottery Barn Bed + Bath, and one for outdoor furniture.
Can you return pottery barn products?
However, if you bought something from Pottery Barn online, then you only have the option to return it by mail.
What is Pottery Barn Return Policy?
According to Pottery barn’s return policy, you can return your purchase product within 30 days of the purchase with the original receipt or 7 days for quick ship upholstery items for a refund of the product value. The items without an original receipt or gift receipts are not eligible for returns.
How long does it take to get a refund from Pottery Barn?
Pottery barn issued a check to you for all cash and check refunds over $100. You will get this in your mail within 14 business days.
What is pottery barn?
Pottery barn is an American home furnishing store chain and e-commerce company with retail stores in the United States, Canada, Australia, and Mexico. Pottery barn offers a huge collection of home decor, sofa and sectional collection, living room furniture, bedding, and outdoor furniture.
Can you return a pottery barn item?
You can return your most non-furniture product to any Pottery barn store. You just need to bring the item to the nearest Pottery store with your original receipt or gift receipt and approach a salesperson, they will guide you with the further return process.
Can you exchange pottery barn products?
The official website of the Pottery barn does not mention the exchange policy. If you want to exchange your purchased product you may take it to the nearest Pottery barn store and enquire whether it can be exchanged or not.
What are Pottery Barn points?
Points are awarded on all of your purchases (net of returns and credits) with any Pottery Barn brand, as mentioned above. Points are awarded on catalog and website purchases at the time of shipment/billing. Point balances will carry over from statement to statement until a Reward Certificate is earned.
What is a Pottery Barn key reward card?
The Pottery Barn Key Rewards Card can be used to make purchases and earn the best rewards across our collection of seven brands in-store, through our catalogs or on our brand websites. Williams Sonoma, Inc. brands include Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma, Williams Sonoma Home, West Elm and Mark & Graham.
How long does a reward certificate last?
Point balances will carry over from statement to statement until a Reward Certificate is earned. After 36 months, any accrued points that did not contribute to the issuance of a Rewards Certificate will automatically expire. Monthly point activity is detailed on your monthly billing statement.
Can you return items to Pottery Barn?
An original receipt or gift receipt is required. Return to Stores – you can return non-furniture items to your local Pottery Barn store for free. A gift receipt or original receipt is required for all returns and exchanges. Return by UPS – print a return label from our Returns Policy page and bring to a UPS location.
Can you customize a pottery barn?
Yes, many of our items can be customized with a company logo or employee monograms. Call 1.800.838.2589 or email us at [email protected] and we'll be happy to assist you.
Does Pottery Barn have rewards?
The Rewards Program is provided by Pottery Barn, which is solely responsible for the Program operation. Pottery Barn may cancel the program at any time. Pottery Barn may change the terms and conditions of this Program at any time. See rewards terms and conditions for details. Additional information.
What are Pottery Barn points?
Points are awarded on all of your purchases (net of returns and credits) with any Pottery Barn brand, as mentioned above. Points are awarded on catalog and website purchases at the time of shipment/billing. Point balances will carry over from statement to statement until a Reward Certificate is earned.
What is a Pottery Barn key reward card?
The Pottery Barn Key Rewards Card can be used to make purchases and earn the best rewards across our collection of seven brands in-store, through our catalogs or on our brand websites. Williams Sonoma, Inc. brands include Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma, Williams Sonoma Home, West Elm and Mark & Graham.
How long does it take to get a refund from Quick Ship?
Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or seven days for Quick Ship upholstery items. Returns or exchanges without an original or gift receipt will not be accepted. We will issue a refund in the form of the original payment or with a merchandise card.
How long does a reward certificate last?
Point balances will carry over from statement to statement until a Reward Certificate is earned. After 36 months, any accrued points that did not contribute to the issuance of a Rewards Certificate will automatically expire. Monthly point activity is detailed on your monthly billing statement.
What credit card do you use to pay for Pottery Barn?
You can choose to pay with a Credit Card (Visa, MasterCard, American Express or Discover), Pottery Barn Credit Card, PayPal, Apple Pay, Venmo, Affirm, Pottery Barn Teen Gift Card or any Williams-Sonoma Brand Gift Card.
Do we return personalized items?
Unfortunately, we do not offer returns on personalized products. Verify your monogram or personalization is correct before purchasing.
Can you customize a pottery barn?
Yes, many of our items can be customized with a company logo or employee monograms. Call 1.800.838.2589 or email us at [email protected] and we'll be happy to assist you.
How long does it take to return a non-furniture item?
To return or exchange non-furniture items, you must do so within 90 days of receipt with a valid proof of purchase and in good condition (unused and unwashed). Refunds will be given via the form of original purchase. For extended return policy info, click here.
How long does it take to return an item to West Elm?
You can return eligible items to West Elm for a refund of the purchase price within the following time frames: (a) 30 days of receiving an order, (b) seven days for Quick Ship upholstery items, and (c) within 90 days from the date of purchase or your event date, (whichever date is later) for items from a wedding registry. Exceptions include monogrammed items, made to order items, and other customized items. For extended return policy info, click here.
How long does it take to get a refund from AllModern?
If an item is returned to AllModern in new condition and in its original packaging within 30 days of delivery, you will receive a refund back to the original form of payment, minus the shipping costs. Exceptions include clearance items, gift certificiates, personalized items, and items marked "non-returnable" on sale page. For extended return policy info, click here.
How long does it take to get a refund from Rejuvenation?
Eligible merchandise can be returned to Rejuvenation for a full refund within 30 days. Exclusions include custom items, final sale items, antique and vintage items, those damaged through wear and tear, and items shipped directly from vendor. For extended return policy info, click here.
How long does it take to return merchandise to HomeGoods?
Merchandise can be returned to HomeGoods within 30 days of purchase for an exchange or refund in its original form. Returns with a receipt over 30 days, a gift receipt, or no receipt, will receive a store credit. For extended return policy info, click here.
How long does it take to get a refund from Anthropologie?
Unwashed, unworn, unaltered, or defective merchandise can be returned to Anthropologie within 60 days of the delivery date will receive a refund in the original form of payment, while those returned after 60 days will receive merchandise credit.
How long does it take to return a CB2 rug?
CB2: 30-90 Days. To return or exchange furniture, rugs, and rug pads, CB2 must be contacted within seven days of delivery or pickup to arrange a return and must then be returned within 30 days with proof of purchase and in good condition (unused). A re-stocking fee will apply.
