Can you cancel Leons order?
Can I cancel my order? If you have NOT received your merchandise, you may cancel all or part of your order without a charge or fee by contacting us within 48 hours of your delivery date. Note: Orders containing special order items cannot be cancelled.
How does Leons warranty work?
All appliance sales are covered by manufacturer warranty and are considered final. ... Any appliance with concealed damage reported within 72 hours of delivery or pick up, will be repaired free of charge by Leon's or our agent. If the item cannot be repaired you will be offered an exact replacement at no extra charge.
Does Leon remove old mattress?
Old furniture, bedding, appliances and electronics cannot be disposed of through Leon's. Disposal of old merchandise reheaders the responsibility of the customer.
Who is the owner of Leons Furniture?
Terry LeonPresident & CEO, Terry Leon, named Distinguished Canadian Retailer of the Year by Retail Council of Canada. Retail Council of Canada (RCC) announced today that Mr. Terry Leon, President & CEO of Leon's Furniture Limited, will be the recipient of the 2015 Distinguished Canadian Retailer of the Year Award.
Can I return to Leon's?
What is your return policy? All sales are final. However if you discover concealed damage you have 72 hours to report it. Just call the customer service department of the Leon's store nearest you.
Where is Leon's head office?
Toronto, CanadaLeon's/Headquarters
How much does it cost to remove an old sofa?
Furniture and junk removal companies sometimes charge by the piece. The minimum up-front charge runs $50 to $150 with each additional piece only adding $20 to $40....Furniture Removal Costs.Sofa or Couch$75 - $160Armchair$50 - $100Table$50 - $100Mattress$75 - $100Patio Set$150 - $2501 more row
Do you tip the brick delivery guys?
How much you decide to tip your furniture delivery person is completely up to your own discretion! Remember, the delivery team is not expecting a tip, so whatever you feel comfortable spending is always appreciated. As a benchmark, it is standard to tip a furniture delivery person $5 to $10 for their work.07-Aug-2020
When you buy a new mattress do they take the old one?
Have your new mattress company haul your old one away: Many mattress companies will haul your old mattress away to recycle it when they deliver your new one.27-Apr-2021
Is Leons a public company?
(TSX: LNF) (Meubles Léon Limité in Quebec) is a Canadian furniture retailer which first opened its store in 1909 in Welland, Ontario. The controlling interest in the company is owned by the Leon family, while some shares are traded publicly on the Toronto Stock Exchange....Leon's.TypePublicWebsiteleons.ca10 more rows
Are Leons and the brick owned by the same company?
The Brick Ltd. is a Canadian retailer of furniture, mattresses, appliances and home electronics. The company was founded as The Brick Warehouse LP by brothers, John, Fred, and Bill Comrie....The Brick.Total assets$728 million (2012)Total equity$117 million (2012)ParentLeon's (2012–present)Websitethebrick.com12 more rows
Is Leon's a Canadian company?
Founded in 1909 by Ablan Leon, the A. Leon Company started out as a general merchandise store in the small town of Welland in Southern Ontario. Today Leon's is one of Canada's largest retailers, selling a wide range of merchandise including furniture, major appliances and home electronics across multiple banners.
How to order from Amazon for free pick up?
Here's how to place an order for free pick-up: 1 Go to your Cart 2 Within the Delivery / Pickup section, select the "Pickup" option 3 The 5 closest stores based on your postal code will be shown, with available pick up dates 4 Select the store from which you'd like to pick up your merchandise. 5 Select "Save & Continue" 6 Select your payment method and proceed to checkout 7 Once your order is placed, we'll send you an email confirmation of your order containing the pickup store information. 8 On the back end, we alert the warehouse to expect a pick-up on the date you have selected. 9 To pick up your merchandise, bring a printed copy of your email, a picture ID and the credit card used to place your order to the warehouse on your pick-up date. PLEASE NOTE: You will not be allowed to pick up your items if you do not bring your picture ID, credit card used to place the order and confirmation emails. Orders can only be picked up at certain Leon's stores. Items picked up will be in their original packaging. Any assembly required for these items is the responsibility of the customer.
What are the benefits of Leon's?
One of the benefits of Leon's is that there’s always someone nearby to answer any questions you may have. If you’re looking at an item and have questions, you can use the Store Locator and you’ll see the phone numbers of local stores waiting to answer your call.
Does Leons accept phone orders?
Yes, we accept phone orders. If you know the SKU number of the item you wish to purchase, we gladly accept a small deposit ($50 by major credit card) over the phone to reserve your item. Just call the Leon's store nearest you.
Can I pick up my order at a Superstore?
Yes – when you place an order on our website, in most cases you can pick up your items at a Superstore near you for free. You'll be able to schedule a free pick-up date at your convenience. The Product Details Page of each product will tell you when items can be picked up. Here's how to place an order for free pick-up:
Does Leons accept Visa?
Leon's accepts Visa (credit and debit), MasterCard, and American Express as types of online payment. We also accept Leon's Visa Desjardins cards for financing, in certain areas (Outside Quebec). Unfortunately we cannot accept Leon’s Citi cards, cheques or other means of payments at this time.
Can you use a gift card at Leon's?
Yes we do have gift cards available for sale in our store locations. Cards may be purchased in any denomination and may be used at any of our Leon's store locations across Canada. Unfortunately we cannot accept Leon's gift cards as payment online at this time.
Can I apply for a Visa Desjardins card online?
If you apply online, you must wait for your Leon's Visa Desjardins card to be sent in the mail before you can purchase.
We ordered a sectional from Coldbrook
We ordered a sectional from Coldbrook, NS, and delivered it by end of June. Part of the sectional has no legs. As delivery guys advised us to call customer service management and we asked for missing part. They promised will placing an order and we will have it soon.
A Wonderful Salesman
In late July I wrote a poor review about my experience with Leon’s in Dartmouth, Nova Scotia. The delays in delivery, the inability of the men delivering to assemble the adjustable bed I ordered and perhaps a response from Customer Service that was quite lackluster……all these things were disappointing to say the least.
Customer service not their strong suit
After you buy something, there is no customer service. Quality of furniture is low, even if price tag doesn’t reflect that.
Never ever shop from this store
Never ever shop from this store. They’re product quality is garbage and they’re customer service is just as bad if not worse. I’ve purchased a couch December 2020 for 900$. I was told I have warranty on the couch for any damage or issues that’s for one year. 8 months in of usage I noticed a lump in my couch.
Bad customer experience. I am stocked with multiple defective products without no solution but crazy policy
The Worst customer care experience I have ever received from Leon’s Furniture Canada. They have no value, no honesty and they do not care for no customers in my opinion. They only care for themselves and theirs business only. No remarks for loyal customers and others. Totally disgusted.
Poor customer service and empty promises
We ordered end tables back in February 2021 was informed they would be in by May . Called in May told July ……called in July was told August………called today and was informed October so they have my $$$ for 8 months with no interest and no products.#N#First COVID was blamed then suez canel and now Manufactures.
their furniture insurance is a lie
Their insurance for furniture is the biggest lie.#N#when you buy sales person says everything is covered but their insurance doesn`t cover anything. no replacement, no getting rid of spot, nothing, they are useless. last time I buy from them.
Why do we use cookies?
Cookies make your shopping experience much easier. If you are trying to decide between two sofas, the cookie enables your computer to find those items again without doing a whole new search. Your browser looks in its cookie folder, finds your Leon's cookie and tells Leon's that you want to look at the same sofas again.
What is Leon's cookie?
Leon's uses a technology called "cookies " to remember you and the information you are saving. When you visit our website, we send you back a cookie, a small text file that includes a temporary inquiry number, your IP address, plus any items you've chosen. The information we store in cookies is also linked to any personally identifiable ...
Can cookies harm your computer?
Your web browser has a special folder on your computer where it keeps cookies. Cookies cannot harm your computer in any way. Only the website that places a cookie on your computer is allowed to read it;
Can Leon's cookies be read?
Only the website that places a cookie on your computer is allowed to read it; no other website may access the cookie Leon's places on your computer. If you are visiting Leon's from a computer that only you or your family use, cookies present no security concern.
