Can you reset Weight Watchers app? You can reset your weight history in the Weight & Goals section of your Plan Manager Settings. Resetting your weight history will clear all previous weight-tracking data and measurements; you will be starting over from the date of your new starting weight entry.
How do I change the tracking day on my Weight Watchers app?
To change your weight-tracking day in Plan Manager, click the Settings button in the upper-right corner of the Plan Manager, then select Weight & Goals, and the Edit link next to your weight-tracking day. Select a new day from the drop-down menu and click Save. Also, how do I update my Weight Watchers app?
What if I’m new to Weight Watchers?
If you’re new to WW, this is where you’ll be guided along your journey! Do a 5-minute coaching session or meditation to help you think more clearly and stress less. Move more each day with do-it-anywhere workout content. Whether you’re new to activity or already love to exercise, our library of video classes has something for you.
How do I cancel my Weight Watchers membership?
We’ll be really sorry to see you go, but if you’d like to cancel your membership, you can do it here on weightwatchers.com, and it will be processed right away. This is the easiest and fastest way to cancel . You can always call us at 1-800-651-6000 and a live agent will be happy to assist you.
How do I stop receiving Weight Watchers alerts?
Occasionally Weight Watchers will send alerts to our members. If you need help or would like to stop receiving our texts, here's how: For additional help, send email to [email protected] or call 1-800-651-6000. Participating carriers:
Billing and Technical Questions
When is my next billing date? When I signed up I chose the 3-month billing cycle. Why was I charged for one month instead of another 3 when my initial 3-month membership ended? Will my account be automatically billed?
Technical troubleshooting
When I enter my access code I am told it is invalid or does not exist. I've been given login information, but I keep being asked to log in again. Can I switch my payment plan to Workshop + Digital without losing money? I get an error message when trying to switch to Workshop + Digital. I forgot my password/username. How can I edit or view my account and plan information? I can't log in. Why are the pages on the site loading slowly?.
My Day Dashboard
How do I track my food or activity? Where is the calculator? I want to create recipes. How do I do that?
Settings
How do I swap FitPoints™ for SmartPoints® values? How do I change my weight settings? How do I see how many SmartPoints values I have left? How do I connect or disconnect from a wireless scale? How do I connect or disconnect my activity tracking devices? If I'm having trouble with my activity-monitoring device or app, what do I do? What if I have a questions or want to give feedback?.
Technical troubleshooting
When I enter my access code I am told it is invalid or does not exist.
My Day Dashboard
How do I track my food or activity? You can track by using Search. This is the rectangular box up at the top of the My Day screen.
Settings
How do I swap FitPoints™ for SmartPoints® values? We find that most members don’t want or need to swap FitPoints for food, but if you find that you need to swap, go to the Profile Icon with your initials, then click Settings > Food > Swapping and choose how you want to swap.
