How long do I have to return a T-Mobile phone?
Online or phone purchases must be returned or exchanged within 20 calendar days of the date you placed your order. If you have returned a T-Mobile device and are in the market for a new phone, follow this link and compare the hottest new phones. Thousands of cell phone plans unpacked. All the facts.
What is the return policy for Metro by T Mobile?
Return policy: Metro by T‑Mobile stores will gladly assist with your return. Return a device or accessory within 14 days of the purchase date of the original device. Return the device with your receipt, in its package, with all contents undamaged and in good working condition, with no material alterations to the device’s hardware or software.
What is T-Mobile’s return&exchange policy?
What is the T-Mobile Return & Exchange policy? T-Mobile hopes you don’t need to return your phone or a newly purchased service line, however, they understand these things can happen. Did you purchase your device in the T-Mobile store or an authorized third party dealer?
How long do I have to return an Apple device?
Return a device or accessory within 14 days of the purchase date of the original device. Return the device with your receipt, in its package, with all contents undamaged and in good working condition, with no material alterations to the device’s hardware or software.
Can I return T-Mobile phone after 14 days?
Return your device at any T-Mobile store within 14 days. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
How long do I have to return my phone to T-Mobile?
Return your device at any T-Mobile store within 20 days.A restocking fee will be charged for the return.Bring proof of purchase, such as an emailed or printed receipt.Bring the device, USB charging cable, and any accessories you'll need to return.More items...
Can I return my phone to T-Mobile if it's not paid off?
8 replies. The only way you can return the phones are if you are still within the remorse period. If you're past the window you will need to pay the phones off and if you don't it will go to collections and go against your credit.
Can I return my iPhone after 30 days?
Standard Return Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
Does T-Mobile charge a cancellation fee?
If you only recently signed up for T-Mobile's service and are leaving due to problems with coverage, T-Mobile has a 30-day money-back guarantee that allows you to return your devices and cancel your plan without any restocking fees or charges for the service.
How much is a restocking fee?
15% to 20%According to Consumer Reports, restocking fees typically represent 15% to 20% of the item's original purchase price. However, some companies may charge more or less depending upon individual policies.
Can I return my iPhone after 15 days?
Standard Return Policy For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return. Items ineligible for a return include: Opened memory. Opened software*
Can you get a refund with Apple after 14 days?
Apple Store Returns Policy You can indicate your intent to return within 14 days of receiving your product. You have a further 14 days after indicating your intent to return to then return your products or arrange for their collection.
Can I return an iPhone to Apple after 14 days?
Standard Return Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
How to return a phone that you bought online?
To get a return label and complete the process, follow these steps: Call 1-800-937-8997 and ask for a return label. Securely pack the phone to ensure it doesn’t get damaged during shipment.
What charges do you pay when cancelling a phone service?
Pay any service charges (if you’re canceling a service) such as roaming, long-distance calls, control charges, regulatory program fees, and taxes. Cover the FPR charges.
How to return only one phone?
If you’re returning only one phone, tablet, or wearable, all you have to do is securely pack the product and seal the box. Print the UPS shipping label and attach it to the outside of the return package. Customers using the original box to mail their return have to cover the existing labels and stickers.
How long do you have to return a phone?
You have a 20-day return window to exchange or return any device and accessory or cancel service activation if you placed your order over the phone or online. To initiate and complete the process, you’ll have to:
Does T Mobile cover shipping in the original box?
Alaska, Hawaii, and Pacific Island Returns. Instead of the ground shipping label used for mainland U.S. returns, you’ll have to print a second-day air label that a T-Mobile customer service representative will provide. For returns in the original box, make sure not to cover anything except the original shipping label.
Do you have to return a device with a promotional offer?
The device must be in its original packaging with all original contents, undamaged, with no alterations to its hardware or software, and in good working condition. All additional accessories or items you received as part of a promotional offer must also be returned with the device.
T Mobile Return Policy
If you are not happy with your T-mobile purchase or it does not perform as you expect, you can return your purchased device or accessory within 14 days of the purchase or lease date of the original device. You must include the original receipt in its package with all contents.
T-Mobile Return Regarding Online Purchases
You can return your device or accessory within 14 calendar days from the shipping day. But make sure that your return must with all original contents, in its original package and the device must be undamaged and in good working condition.
Can I Exchange My Phone at T-Mobile?
T-mobile exchange policy allows you to exchange any kind of product within 14 days of the purchase. The item that you wish to exchange must be in its original package with a purchase receipt, with all contents, undamaged and in good working condition. You have to pay a restocking fee for your exchange based on the full retail price of the product.
Does T-Mobile Provide Refund?
The requirement for a refund and the time frame you can expect will vary based on the refund method.
How long does it take to return a device?
Return a device or accessory within 14 days of the purchase date of the original device. Return the device with your receipt, in its package, with all contents undamaged and in good working condition, with no material alterations to the device’s hardware or software. Returns must be made at the store where the device was purchased.
Is a device upgrade refundable?
Return policy is for new device activations only. Device upgrades are non-refundable and non-returnable, but may be covered by a limited manufacturer's warranty, if applicable. There are no returns, refunds, or credits for any other item not listed above.