Can you return a custom made sofa?
Sales on custom made (or special order) products are final. No returns allowed on custom made or special order products.
Can I return item to Next store?
To a Next Store - It's FREE to return! Returning to one of our 500+ Next stores is the easiest solution for many customers. It's also the quickest way to get credited / refunded for your returns.
Can you return a sofa to DFS If you don't like it?
1. What is the return policy at DFS? At DFS, we offer a 100% quality guarantee on all merchandise we sell and want you to be pleased with your purchase. If for any reason you are not satisfied, you may return or exchange your purchase when it is presented with established proof of purchase in saleable condition.
How do I return an online order from Next?
You can now make a free, contactless return to any Next store at the checkout. No need to bring a returns' note, simply bring your items along and our team will do the rest. For the latest store opening times, please check our Store Locator.
Does Next offer free delivery?
How do I get free delivery from Next? The only options for free delivery are to collect from store. You can collect within 1 hour subject to stock. Free next day delivery is available to store and you'll need to order by midnight.
How long do new look refunds take in store?
Your refund will be processed if your order was not collected within 10 days of arriving instore. This will be refunded to the original payment method within 3-5 working days.
Can I return a sofa if it's not comfortable?
Can I return a sofa if it's not comfortable? Yes, if you bought it online. Buying a sofa online gives you the right to reject it within 14 days for whatever reason, not just because it's faulty – and then another 14 days to send it back after informing the seller you don't want it.
How long should a sofa last trading standards?
There is an appropriate middle ground between the two. The average life of a sofa purchased today is seven to 15 years, but there are six warning signs before the arms fall off that it might just be time to start looking for a replacement.
Can I cancel my sofa order?
For Products from our Standard Range you have the right to cancel your order either before delivery, or within 14 days of delivery, in which case a collection fee will apply. This fee will be the same amount as the original delivery charge.
How long do I have to return an item bought online?
When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.
When can I return items to Next after Christmas?
"Any purchase made between October 4, 2020 and December 27, 2020 can be returned up until January 31, 2021. Our extended returns policy applies across all online orders and in store purchases."
Can you return something without a receipt UK?
Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don't want to return or exchange the item then you can ask for it to be repaired. You also have much longer to do this – up to six months.