Ordering online exclusive items at Lowe's means that your purchase is shipped directly from the vendor. Learn what that means for you and your order. Online only items are shipped to you directly from our Vendors. This allows us to offer more variety and value with the same level of service as if your purchase was shipped directly by Lowe's.
Full Answer
How do I Find my Lowes order?
- You need to go to the same store your purchase was at.
- You need to give them the last four digits of the card that was used.
- You need to know the DATE of that purchase. The Walmart system is terrible. Receipts can only be looked up one day at a time. ...
How to cancel Lowes online order?
Method 3 Method 3 of 3: Returning/Exchanging Merchandise Download Article
- Receive the box if the order has been completed and shipped to you. ...
- Open the package. Look for instructions on how to return the merchandise.
- Make a copy of the return receipt for your records. ...
- Ship it with the pre-addressed shipping label and drop it off at a shipping agent location or ship it via the local post office.
How do I track my Lowes order?
Ways to Track Your Order
- Follow the link from your shipping confirmation email for detailed tracking information.
- Check your order status online.
- Call a Lowe’s customer care representative at 1-800-445-6937.
How do I Check my Lowes delivery?
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Can you order from Lowe's online?
It's just as easy to buy online and pick up in store. Like with a curbside pickup, simply place your order at Lowes.com and select FREE Store Pickup at checkout.
How much does it cost to have Lowes deliver?
Lowe's charges a $79 delivery fee per order, except for appliances. Almost any order you make through Lowe's home delivery will come with a $79 fee. However, this fee is waived on all appliances that cost more than $400. If you order your appliance before 4 p.m., you'll get it delivered the next day.
Does Lowe's have free delivery service?
Who's eligible for free shipping? Any customer with a qualifying minimum order of $45 on Lowes.com is eligible for free standard shipping.
How can I avoid Lowes delivery fee?
How to get free standard shipping on qualifying orders $45 or more:You must be logged in to your MyLowe's account prior to checkout to get free shipping. ... Choose Standard 1 – 4 Business Days from the Estimate Shipping Charges drop-down under the Cart Summary. ... Select a shipping delivery method for each item in your cart.
What app delivers for Lowes?
Using the Instacart app or website, you can shop for your favorite products from a Lowe's near you. After you have placed your order, Instacart will connect you with a personal shopper in your area to shop and deliver your order. Contactless delivery is available with our "Leave at my door" option.
What is Lowes truck delivery vs home delivery?
Lowe's. Lowe's also has two categories for delivery options: Ship to Home or Truck Delivery. Again, Ship to Home is for smaller items such as picture hangers, tools, or boxed products like ceiling fans. And Truck Delivery is for larger building materials, such as dimensional lumber or sheets of plywood.
Does Lowes or Home Depot have free delivery?
*FREE standard shipping and residential delivery on most orders over $45 made at homedepot.com. Some exclusions apply. See product detail for free shipping eligibility. Plus, FREE delivery on most major appliances.
Does Lowes have free delivery on lawn mowers?
Both Home Depot and Lowe's are offering free shipping on lawn mowers and tractors and Lowe's also promises free delivery on grills that cost more than $249. The lawn tractors come fully assembled but you're on your own when it comes to the walk behind mowers and grills.
Will Lowes delivery remove refrigerator doors?
Delivery and Haul Away And if you're a Lowe's Pro customer, we'll even haul away your old appliances.
What is a Lowe's Pro customer?
Mar 15, 2018. Since 1946, Lowe's has maintained a focus on serving “Pro” customers, a group that includes contractors, repair remodelers and specialty tradesmen, as well as property management and facility maintenance professionals.
Where is PO number on Lowes receipt?
PO's can be viewed by clicking the PO Number link on the left side of the screen or the View PDF button on the right side of the screen. The PO Number link opens the Purchase Order Details page to view line details.
How do I contact Lowe's customer service?
1-877-465-6937.1-888-775-6937.1-800-445-6937.1-844-569-4776.
How do I place my first order online
Browse the site for items you are looking for and add items to your shopping cart.
Was my order accepted
Once you have completed your order online you will receive an order confirmation email. The email will list the items that were purchased, delivery address and order number. You can use your order number to make enquiries about your order.
Queries
If you have any questions, please contact out friendly staff on 1300 156 937
About FREE Shipping
Applies only to items weighing less than 150 pounds or 70 pounds for P.O. box or APO/FPO addresses, that meet standard weight or cube requirements.
Frequently Asked Questions
How will I know which online items are eligible so I can apply free shipping to them?
Large & Bulky Item Shipping
Basic: Delivery in one to four business days. Packages with one side longer than 105 inches, weight more than 150 pounds, or length, width, and height more than a total of 162 inches must be shipped using this method.
Processing Times
Orders received by 2 p.m. ET on business days are shipped the same day. Orders made after 2 p.m. ET will ship the following business day. For orders placed on the weekend, allow one business day for processing.
To Receive FREE Shipping
To qualify for free standard shipping, your order must total $45 or more before any taxes, fees or shipping charges are added.
Ways to Track Your Order
Follow the link from your shipping confirmation email for detailed tracking information.
Track Special Orders
Once your Special Order arrives at the store, a customer service associate will let you know your purchase is ready for pickup or delivery.
Special Orders Online
On the product detail page, Special Order items display an availability date, usually seven to 14 days from the order date. In-stock items are available for store pickup, parcel shipping or Lowe’s truck delivery.
Tracking Orders
Check order status here or call 1-800-445-6937 for order tracking assistance.
Receiving Your Items
If you choose to have your Special Order shipped to a store, a customer service associate will contact you when your purchase arrives to arrange pickup or delivery.
Returns and Exchanges
Special Order-configured products may be subject to a 20% restocking fee if returned.
Special Orders in Store
In your local Lowe's, each department has Special Order merchandise available. Associates in some departments have digital catalogs to help you find the right product for your project. In other departments, there’ll be samples of the Special Order items on display.