How do I get a refund for Cengage Unlimited?
To get a refund for Cengage Unlimited, you should cancel the service in the first three days after purchasing it. Here’s how: If you’ve purchased MindTap, but you want to drop a class and get a refund, here’s how you can do it:
Can I get a refund for my cengagenow product?
For products that have a grace period (4LTR Press Online, Aplia™, CengageNOW, CNOWv2, OWLv2, MindTap, and WebAssign) refunds are only available during the grace period. After that, no refunds are available.
What is Cengage's return policy?
Refunds or exchanges are available for non-electronically delivered products within 30 days of purchase. All software and CDs/DVDs must be returned to Cengage with the original envelope seal or package seal unbroken and intact. Returns must be in saleable condition and sent via a prepaid method to Cengage at the following address:
Can I cancel my Cengage student subscription?
Yes! You may request a cancellation during the first seven days of your full subscription. Log in to your Cengage Student Dashboard. Click your name within the Sidebar, then My Subscriptions. Click the blue CANCEL SUBSCRIPTION button.
How do I get my money back from Cengage?
Sign in with your Cengage username and password. > My Orders. Click Refund Request below the order you want refunded. Select your reason for requesting a refund under Platform/Service.
How long does it take Cengage to refund?
How Long Will It Take to Receive Cengage Refunds. Users usually receive a refund three weeks after requesting it, but it sometimes takes longer than that. You can always contact the Cengage customer service and ask when you can expect to receive your money back.
How do I contact Cengage?
You can also contact customer support at 800.354. 9706.
How does Cengage rental work?
Rent – Select the rental period and add the rental title to your cart. Redeeming your Cengage Unlimited Rental offer? Click Rental Options from your Student Dashboard to add rentals to your cart. Receive – Orders ship within 1-2 business days after the order is received (weekends and holidays excluded).Aug 25, 2020