Receiving Helpdesk

call usps to hold package

by Elroy Windler IV Published 3 years ago Updated 2 years ago

1-800-275-8777

How long does USPS hold an undelivered package?

The United States Postal Service (USPS) keeps undeliverable parcels for 15 days, counting from the day they were attempted to be delivered. However, before they keep the parcel, they will make one or two efforts to pass it over to you.

Can I ask USPS to hold my package?

You can only request a Package Intercept online. Commercial USPS Package Intercept is available through Business Customer Gateway. You can request that the destination Post Office hold the item for you or have it returned to sender. Verify that your shipment is eligible for Package Intercept.

How long does the UPS Store hold a package?

Yes, we can hold your eligible packages at The UPS Store, a UPS customer centre, a UPS Access Point ™ location or at one of our partner retail locations. If you are a UPS My Choice ® member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days.

Can USPS open a package?

The only mail that can be opened by USPS employees is mail sent media mail in order to inspect that the materials inside qualifies for the lower postage rate. Other than that, the packages can only be open by the postmaster or postal inspectors as it’s a violation of postal policy to be opened by any other employee.

How do I get USPS to hold a package for pickup?

Here's how to submit your next USPS Hold Mail request:Create or sign in to your USPS.com account.Go to USPS Hold Mail and follow the steps to verify your identity.Once your identity has been verified successfully, you won't have to complete this step again for your current address.

Can I pick up my USPS package before delivery?

Can You Pick Up a Package from USPS Before It Gets Delivered? Right out of the gate, you should know that it's not only possible to pick up a package from USPS before delivery is initiated (or completed) but that it's actually super simple and straightforward to make happen, too.

Does USPS intercept work?

How does it work and time limits? Upon request, items are intercepted at the delivery destination Post Office™ and then returned to the sender or Held for Pickup at the delivery Post Office as Hold for Pickup (but not to a PO Box™). USPS Package Intercept® is not a guaranteed service and certain conditions apply.

Can I just pick up a package from UPS?

If you cannot wait for a UPS package to reach your location, there may be an option for you to pick it up straight from the UPS.

What time does USPS track packages?

1-800-222-1811. Hours of Operation. Monday – Friday 8 AM – 8:30 PM ET.

How to contact USPS for deaf people?

Connect with the Federal Relay using the following toll-free numbers: 1-800-877-8339 – TTY/ASCII for persons with hearing and speech impairments.

What is the federal relay service?

Federal Relay Services – TTY Access for Deaf & Hard of Hearing. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can communicate with USPS by using the Federal Relay’s TTY services.

How to contact TTY?

1-800-877-8339 – TTY/ASCII for persons with hearing and speech impairments. 1-800-845-6136 – for persons with hearing and speech impairments who wish to speak only in Spanish. 1-866-377-8642 – for hearing persons with speech impairments. For more details and a full list of TTY services, go to Federal Relay TTY.

What is a hold mail request?

What a hold mail request does is ask the U.S. Postal Service to hold your mail for an extended period of time — and it’s FREE.

How long can mail be held in a PO box?

Mail delivered to your PO Box is allowed to accumulate for up to 30 days. In a mailbox, however, things are different.

How long does a hold mail request last?

A hold mail request must be for a minimum of three days. A hold mail request generally must be made at least one business day in advance. A hold mail request must not exceed 30 days. Another important thing to know is that once a hold mail request has been submitted, it applies to everyone at the mailbox address, regardless of name.

How long do you have to hold mail?

Here are some quick facts to know about submitting a hold mail request when it comes to timeliness: 1 A hold mail request must be for a minimum of three days 2 A hold mail request generally must be made at least one business day in advance 3 A hold mail request must not exceed 30 days

How far in advance can you request mail hold?

No matter how you choose to submit your hold mail request, make sure that the days you’ll be away are firm. Also, the earliest you can request your mail to be held is 14 days in advance.

Does the postal service offer premium forwarding?

If you really can’t go without your mail while you’re away from home, the postal service also offers Premium Forwarding. Here are some things to know about the service related to price:

USPS Package Tracking Basics

The postal service offers package tracking on basically all of their priority services at no additional charge. USPS tracking a package even comes standard on media mail now as well, and you can even add tracking to regular First Class mail. Here’s how it works. When you send your package, a barcode will be printed on the shipping label.

USPS Package Intercept Service

So, how can you stop a package that is already in route so that you can go and pick it up? This is where the package intercept mail service comes in. This service allows you to stop or reroute a package or flat that is already in route to the destination. This service can be utilized by either the sender or the recipient.

Determining Eligibility For Package Intercept

Not every package or letter is eligible for this service as the USPS has package intercept eligibility rules that apply to the service. First, the item must be a domestic shipment. This means that international shipping does not qualify for the intercept service. Next, the item must have a USPS tracking barcode or an extra services barcode on it.

Cost Of Intercepting A Package

This service is quite involved and requires quite a bit of time and effort on the part of the postal workers. For that reason, there is an intercept fee associated with the service. The fee for the service is $15.25. You will only be charged this amount if the package is intercepted successfully.

Where To Pick Up Held Packages

So, where do you pick up a package that is being held by the postal service? It depends. If the shipper has utilized the Hold for Pickup service at the time of shipment, then the package will be held at the recipient’s local post office. This would be the post office where all your regular mail deliveries originate from.

The Bottom Line

Just because a package has already been dropped in the mail does not mean that you can’t change the way it is delivered. You can ask the post office to hold it and allow you to pick it up at a distribution center or post office. However, this package intercept service does come with a fairly substantial fee.

Can I pick up a package sitting at the Post Office?

Can you pick up a package from USPS early? Yes, most of the time you will be allowed to pick up a package that is sitting at the post office. However, you will need to make sure that your timing is perfect, and you will need to present a photo ID to prove that your name and address match what is on the shipping label.

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