Receiving Helpdesk

ca dmv chat

by Isabel Crooks Published 3 years ago Updated 3 years ago

How do I contact DMV CA?

  • Where offices are in different regions
  • Sample tests
  • License renewals and information
  • Making appointments

How to contact DMV by phone?

Please include the following with all online correspondence:

  • Vehicle Information (Vehicle Identification Number)
  • First and Last Name
  • Telephone Number
  • County of Residence or Zip Code
  • Detailed description of your comment or concern (background) and explain how we can assist you
  • For dealers, provide your dealer license number or application number

How to call California DMV?

  • Completing an obligatory suspension period.
  • Paying a reissue fee to the DMV in California or fines to the court.
  • Enrolling in a DUI treatment program and presenting a certificate of completion.
  • Filing a satisfactory Driver Medical Evaluation or other medical information (in the event of a physical or mental disorder).

More items...

What is the phone number for DMV CA?

The 916 number is a direct line to the Sacramento DMV office (the CA headquarters for all DMV offices). Amazingly, after dialing that number this morning at around 11:00am my wait time was only around 10 minutes, then spoke directly with a representative who had the information I needed regarding my vehicle title.

Does DMV CA have live chat?

Interacting with DMV has been made easier with the addition of Miles, the online chatbot, and a live chat option during business hours.

How do I talk to someone at the California DMV?

Our Telephone Service Center can assist with general DMV information at 1-800-777-0133. DMV's Interactive Voice Response System at 1-800-777-0133 is also available for registration renewals.

Does CA DMV have an email?

The California Department of Motor Vehicles would like to assist you. Please email us at [email protected] .

What is the best time to call DMV?

When's the Best Time to go to the DMV?Bright and early when the DMV opens.Before the lunch hour, before noon.During the middle of the week (Tuesday-Thursday)During the middle of the month.

How do I contact California DMV by phone?

(800) 777-0133California Department of Motor Vehicles / Customer service

Can you still call the California DMV over the phone?

If you no longer have access to your account phone number and cannot access your online account, please call the DMV contact center at 1-877-563-5213. The contact center business hours are Monday – Tuesday and Thursday – Friday 7 a.m. to 7 p.m. and Wednesdays 9 a.m. to 7 p.m. PT.

Who is in charge of CA DMV?

STEVE GORDON, Director Steve Gordon was appointed Director of the Department of Motor Vehicles by Governor Newsom in July 2019.

How do I check the status of my vehicle registration in California?

How can I check my vehicle registration status? You could always contact the CA DMV to check your car registration status at (800) 777-0133.

How do I check the status of my car title in California?

Check the vehicle history, visit the National Motor Vehicle Title Information System website at www.vehiclehistory.gov....Look at the title.If the vehicle is a salvage.The mileage when the vehicle was last sold.Who the vehicle owner is.

Can you go to California DMV without an appointment?

You must apply in person at your local DMV office. Currently, only four offices accept walk-ins as well as appointments; the rest are by appointment only. Make an appointment online or by calling the DMV at 1-800-777-0133. Tip: applying for an instruction permit starts a 12-month driver's license application period.

Will DMV call you back?

The call back feature is not always available. It is only available when there are enough agents to answer inbound and call back calls. if you do not hear it offered, this is why.

Why is the DMV so slow?

The DMV's small budget allows just enough money to hire the minimum number of clerks. This means that if an employee takes vacation or calls in sick, the DMV ends up severely understaffed without a replacement. This results in even slower service.

Get Your REAL ID Today

Get your REAL ID ahead of the new May 3, 2023 deadline to ensure you can continue to board domestic flights and enter federal facilities using your license or ID. No appointment needed!

Online Services

With DMV offices serving a limited number of customers, providing services online is crucial. From renewing vehicle registration to changing your address, or driver’s license renewal (and much more), we’re continually adding new online services to meet your needs.

Go Paperless

You can now get your driver’s license/identification card and vehicle registration renewal notices electronically. You must log in to or create a DMV account to sign up for your email renewal notices.

Partner Locations

Businesses authorized by DMV to handle certain registration services (renewals, plates and stickers, reports of sale, title transfers, etc.), often with much shorter wait times (if any!).

DMV Now Kiosks

Convenient self-service touchscreen machines in select DMV field offices and retail locations available for registration and driver’s license transactions.

New to California

Welcome to California! Learn how long you have to register an out-of-state vehicle, what you’ll need to get a California license, how to register to vote through the DMV, and more. View the New to California guide

Teen Drivers

A guide for teens (and parents!) about the ins and outs of getting a license for the first time and becoming a smart and safe driver for life. View the Teen Drivers guide

Vehicle Industry Services Inquiries & Information

To get in touch with DMV regarding occupational licensing, motor carrier services / permitting, autonomous vehicles, or the Business Partner Automation Program, please visit the Vehicle Industry Services contact page.

How Are We Doing?

Your opinion matters! It gives us a better understanding of your DMV experience and tells us how we can improve our services.

ASL Interpreters

If you need an ASL interpreter, please let DMV staff know and together you can schedule an appointment for a time when an ASL interpreter is available.

DMV Website Technical Support

If you are experiencing any problems with our website, please let us know, and review our Technical Support page.

What is a virtual office at the DMV?

What Is DMV Virtual Office? The DMV Virtual Office allows you to conduct select transactions that previously required an office visit. This new convenient service allows you to upload necessary documents to complete your transaction. A DMV customer service representative will review and contact you to finalize the process – saving you time ...

When does a California title need to be transferred?

When a vehicle/vessel is bought or sold, or there’s any change to the registered owner or lienholder (legal owner), the California Certificate of Title needs to be transferred to the new owner.

Not Seeing the Service You Need?

Try DMV’s Service Advisor tool, which outlines service options for common DMV transactions, from title transfers and license applications to reinstating suspended registration and submitting a medical evaluation — and more!

DMV Online Partners

The following registration service providers are authorized by DMV to process certain registration services on behalf of DMV.

What is the DMV investigation?

The Department of Motor Vehicles Investigation Division has a defined procedure for investigating civilians’ complaints against Department Investigators. Therefore, investigations of allegations of misconduct involving DMV Investigators (sworn peace officers), shall be complete, impartial, and timely. Although complaints cannot always be resolved to a civilian’s satisfaction, all investigations are conducted objectively, with a goal of maintaining public confidence and departmental integrity. After completion of the investigation, complaints are directed through the chain of command for an impartial review. After final approval, the civilian is provided with a closing written response.

What is the DMV Investigations Division?

The DMV Investigations Division (INV) protects the programs and interests of the department and public through active fraud/counterfeit detection, investigation, audit and enforcement services. The Investigations Division diligently enforces laws, rules, and regulations that apply to:

What is the DMV's parking placard?

DMV INV proactively carries out DP parking placard enforcement operations throughout the year in an effort to reduce the impact that disabled placard fraud has on the mobility of those with disabilities.#N#California Vehicle Code (CVC) §4461 (b) (c) makes it illegal to borrow, steal, or otherwise display a DP parking placard/license plate that is not registered to you. This means that you cannot lend your placard to a friend, family member, or acquaintance and allow them to use it. It also means that you must report your placard/plate if it gets stolen, and that you cannot display your DP parking placard/license plate if it has been cancelled or revoked.

Does the DMV tolerate fraud?

Reporting DMV Fraud. DMV does not tolerate workplace fraud and is committed to educating its workforce through annual fraud prevention training that explains how employees can recognize, report, and stop fraud.

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