How do I track my Bunnings order?
Bunnings Order Tracking will help you get a clear picture of where your items are. You can track deliveries at Bunnings online, and also at your local store. You can also sign up for an email reminder to see when your delivery is coming and your order’s status – so you know right away if you need to cancel or continue your order.
Can I shop at Bunnings online?
It's easier than ever to shop at Bunnings with our range of online options. Our Click & Collect and Drive & Collect service is unavailable due to NZ entering Alert Level 4 restrictions. We apologise for any inconvenience. Customers can shop for essential products using our Click & Deliver service. Buy products online from our wide range.
Can Bunnings provide my Name and contact details to third parties?
By placing an order with us, you consent to us providing your name, contact details and delivery address to third parties (including our suppliers or delivery contractors) for the purpose of fulfilling and delivering your order. If you have any questions, email us at [email protected].
How do I sign up for a Bunnings account?
How do I create a Bunnings account? Select 'Sign In' at the top of the homepage, then select 'Create a profile' to sign up for a Bunnings account. I'd like to close my account To close your account, please contact us for assistance.
How do you track a Bunnings order?
To check the status of your online order, please click on the “Check your order status” tab on the bottom hand right corner of your screen when you visit the Bunnings website and enter your order number, which can be found in your order confirmation email.
How long does Bunnings take to ship?
Delivery timeframes for your local store will be updated regularly and clearly displayed when adding products to your cart. In most cases, delivery for products purchased online will take 2–5 days, but for some products, such as Special Orders items, it may take 7–14 days.
What courier company does Bunnings use?
ANC currently services 187 stores and six trade sites with a mix of 200 vehicles including one-tonne utes with racks, vans through to crane trucks. Our home delivery professionals ensure over 24,000 deliveries per month are safely delivered into the homes, offices and onto work sites for Bunnings Warehouse.
Does Bunnings deliver on the weekend?
Regular customers will be able to shop from 9am midweek and weekend hours will remain the same with no exclusions on Saturdays and Sundays.
Are dogs allowed in Bunnings?
Dogs in Bunnings: Dogs are allowed in Bunnings, but they must be muzzled, carried, or secured in your trolley. That hasn't stopped them being among the most popular customers and inspiring a popular Facebook group.22-Nov-2019
Where is Bunnings head office?
Hawthorn East, AustraliaBunnings Warehouse / HeadquartersHawthorn East is a suburb of Melbourne, Victoria, Australia, 7 km east of Melbourne's Central Business District. Its local government area is the City of Boroondara. At the 2016 Census, Hawthorn East had a population of 14,321. Wikipedia
Can you use Afterpay at Bunnings?
Bunnings does not currently offer Afterpay. However they do now offer Openpay & ZipPay available in-store and online*.
How do I cancel Bunnings click and collect?
What if I need to amend or cancel my order? To cancel an order, please contact Bunnings for a full refund via our Customer Support team on 1800 797 586, available between 5am and 12pm AEST daily.
How old do you have to be to work at Bunnings?
15 yearsThe ILO Convention 138 minimum employment age is the local mandatory schooling age, but not less than 15 years of age, subject to exceptions agreed with Bunnings and allowed by the ILO and local law. Suppliers must be able to verify the age of all employees to ensure no child labour is used.
What countries are Bunnings in?
Bunnings Group, trading as Bunnings Warehouse, is an Australian household hardware chain. The chain has been owned by Wesfarmers since 1994, and has stores in Australia and New Zealand.
When did Bunnings gladesville open?
The new Bunnings Gladesville which is located on the corner of Victoria Road and Frank Street is set to open this weekend (August 1).31-Jul-2020
How does the Drive & Collect pick-up process work?
You will be notified that your order is ready for pick-up. After arranging a suitable time, please park in the designated Drive & Collect bays and...
How quickly can I collect my Drive & Collect order after buying it online?
1. Orders placed by 4pm will be available for pick-up the next day from 9am*. 2. Orders placed after 4pm will be processed the following day. You'l...
What if I need to amend or cancel my Drive & Collect order?
To cancel an order, please contact our Customer Support team at [email protected] for assistance.
Where do I pick up my Drive & Collect order?
On arrival to the store, please park in the designated Drive & Collect bays.
Why can't I see Click & Collect at all stores?
You can Click & Collect at all of our warehouses in Victoria (excluding Brunswick, East Pakenham and Werribee), New South Wales (excluding Carlingf...
How does Click & Collect differ from the current Special Orders Online offer?
Special Orders identifies our extended range that is not stocked in-store. These products are ordered once an order is placed and have longer lead...
Why do I need to provide my address when ordering online and picking up from store?
We currently require full address details to help validate customer identification.
Why do you need my phone number?
In the event a store needs to reach you, providing your phone number will allow us to reach you directly to discuss your order.
How quickly can I collect my order after buying it online?
1. Orders placed by 4pm will be available for pick-up the next day from 9am, excluding Christmas Day and Good Friday. 2. Orders placed after 4pm wi...
How will I know my order was successful?
After placing an order, you'll receive an order confirmation and payment receipt via email.
Does Bunnings cover postage?
For a change of mind on products purchased from Bunnings, if you're unable to return the item to your local Bunnings store then you'll have to cover the postage/delivery cost of returning the item. If you've received a damaged or faulty item , Bunnings will cover the cost of return.
Can you return a Bunnings product?
Yes, you can return an item purchased from Bunnings if you've changed your mind. View our returns policy. Where products are purchased on our website from a third party Trusted Seller, the refunds and returns policy for that Trusted Seller is available on their product page.
The service
NSW/ACT & VIC Update: Please note that due to a high volume of online orders in lockdown areas, there may be a delay in fulfilling your order. Our team is working hard to prepare orders as quickly as possible. Delivery timeframes for your local store will be updated regularly and clearly displayed when adding products to your cart.
Delivery to your door
We can deliver products purchased online or in-store to you. Alternatively you can rent a ute or van, or borrow a trailer to get your products home yourself.
How long will my delivery take?
In most cases, delivery for products purchased online will take 2–5 days, but for some products, such as Special Orders items, it may take 7–14 days. Please note that due to a high volume of online orders in NSW & VIC lockdown areas, there may be a delay in fulfilling some orders
Can I return a delivered product?
Yes, you can return an item to your local Bunnings if you have received a damaged/faulty product, or if you have changed your mind.
The service
Click & Collect is offered to customers in most stores, this includes stocked key items. Eligible products that are marked "Buy online" and "Pick up in-store". Once your order's processed, you'll receive confirmation letting you know that it's ready to pick up.
Where do I collect my item from in-store?
Your Click & Collect items will be available for collection at the dedicated online pick-up counter at the front of our store.
How long will my order take to process?
Please note that due to a high volume of online orders, there may be a delay in fulfilling your order.
What if I need to return an item (s) that I ordered?
Simply come into the store you placed your order with, and we'll happily assist you with a return or exchange.
The service
To check the status of your online order, please click on the “Check your order status” tab on the bottom hand right corner of your screen when you visit the Bunnings website and enter your order number, which can be found in your order confirmation email. Some customers may experience a delay in receiving order confirmation emails.
How it works
Purchase products online and choose the Drive & Collect option for collecting your order.
What is the phone number for Bunnings?
If you've received a damaged or faulty item and Bunnings is the seller, email customer support at [email protected] or call 0800 35 00 11 , who will assist you with replacing your product or process a refund.
Does Bunnings cover postage?
For a change of mind on products purchased from Bunnings, if you're unable to return the item to your local Bunnings store then you'll have to cover the postage/delivery cost of returning the item. If you've received a damaged or faulty item , Bunnings will cover the cost of return.