Starting today, Best Buy is limiting its US stores to “contactless” curbside service, allowing only employees into its stores, according to a statement from the company. Orders placed on the Best Buy website or via its app will be delivered to customers’ cars outside its stores by employees.
Full Answer
How do I use contactless curbside pickup?
Contactless Curbside Pickup is fast, easy and free. Look for the “Use Curbside Pickup” option when ordering to determine whether it’s available in your area. Step 1: Select Curbside Pickup. Shop our site and add your selections to your cart. On the “Review and Place Your Order” screen, select “Use Curbside Pickup” and place your order.
Does BestBuy offer curbside pickup?
If Curbside Pickup is not available, in many cases, you can opt to have the item shipped to your home. Delivery options can be found when clicking on the item on BestBuy.com or within our mobile app.
Does Best Buy have same-day pickup?
Free and easy same-day pickup. Do you need a new appliance right away? Best Buy warehouses and stores offer free same-day pickup on in-stock appliances.* Our warehouses, located in most major metropolitan areas, contain hundreds of appliances, ready for you on the same day you place an order.
How does Best Buy pick up work with friends?
You have the option to have anyone you select pick it up at a convenient Best Buy store location — by using the friends and family pickup option.* And you’ll still pay no shipping charges. This option excludes cell phones. Warehouse pickup. Avoid delivery charges and scheduling conflicts by picking up your items at a Best Buy warehouse near you.
Do you need ID for Best Buy pick up?
You'll be asked to provide the pickup person's name, email address and phone number. They'll need to show their ID and the order number during the Curbside Pickup process at the store. Only you — or the person you've told us will pick up your order — can pick up your items.
Why is Best Buy pickup taking so long?
So long as there is community spread of COVID-19, the risk of infection cannot be completely eliminated. To keep our employees and customers as safe as possible, we're limiting access to Store Pickup and offering longer Curbside Pickup hours in most locations.
What does curbside pickup mean Best Buy?
Contactless Curbside Pickup is set up so customers shouldn't have to get out of their vehicle. ... When they return to your vehicle with your item, employees will place the order in your trunk or backseat (or a safe distance away if you are not in a vehicle).
How long does Best Buy take to prepare a pickup order?
Get it fast and free, ready in one hour. For the best experience, download the Best Buy mobile app. It will track your orders, let you know when they're ready and make it easy to alert us when you arrive at the store.
How long do digital orders take Best Buy?
A: Although most orders are fulfilled within an hour, please allow up to 24 hours after your purchase for the delivery of your digital code. Also, please be sure to check your spam folder for a message from Best Buy Digital Library.19-Dec-2012
What is curbside pickup?
Curbside pickup lets your customers make an order online and pick it up at your store, warehouse, or designated pickup location. It's similar to buy online, pick up in-store, except the customer never has to leave their vehicle. When they arrive, you or your sales staff bring the order out to their car.13-May-2021
Can I pay with cash at Best Buy?
Absolutely. Best Buy will accept cash as payment. Save your money!07-Aug-2018
Does Best Buy charge you before pickup?
A: You will not be charged at the time you place the pre-order. Only when your item ships will your credit card be charged.
Does Best Buy take returns?
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
What does preparing mean Best Buy?
Usually when you place an online order on Best Buy's website for in store pick up it will be ready within one hour. There are some exceptions if the item you ordered is out of stock on the store level it will not be able to be picked.
How accurate are Best Buy shipping estimates?
Delivery times are never accurate.05-Feb-2021
Will Best Buy accept returns after 15 days?
If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.
Why is Best Buy closed?
Best Buy physical stores are closed across the country as the electronics retailer does its part to curb the spread of the coronavirus. As a result, customers can either get items shipped directly to their homes or prepared for curbside pickup.
Can you cancel a curbside pickup order?
Before I continue, it's worth noting some fine print to curbside pickup: it isn't available at all stores and nobody else can pick up your order for you. You can, however, place or cancel an order online, via the Best Buy app, or on the phone.
Who is Phillip Tracy?
Phillip Tracy is the assistant managing editor at Laptop Mag where he reviews laptops, phones and other gadgets while covering the latest industry news. After graduating with a journalism degree from the University of Texas at Austin, Phillip became a tech reporter at the Daily Dot. There, he wrote reviews for a range of gadgets and covered everything from social media trends to cybersecurity. Prior to that, he wrote for RCR Wireless News covering 5G and IoT. When he's not tinkering with devices, you can find Phillip playing video games, reading, traveling or watching soccer.
Does Best Buy have price matching?
I only became aware of Best Buy's online price matching support after calling an in-store agent. She directed me to Best Buy's price matching website (If you aren't price matching, just press the "pickup at" option at checkout). Here, you can request a price match by choosing the "online" tab and clicking "Best Buy Chat."
Can I change my Curbside Pickup order?
Yes. Customers can modify Curbside Pickup orders. For example, you may switch to a different store location.
What if no one brings my products out to my car when I arrive at the store?
Please let us know when you arrive at the store by responding to the SMS text message, email or mobile app link you received when you placed your order. At that point, a Blue Shirt will bring your order to your car.
Who can pick up your order?
Our Store Pickup options are currently limited to Curbside Pickup only. You may drive up to pick up your order yourself or choose someone else to pick it up. To have your order picked up by someone else, select that option during checkout. You’ll be asked to provide the pickup person’s name, email address and phone number.
Can I cancel my Curbside Pickup order?
Yes. You may cancel at any time. We’ll hold your Curbside Pickup items at the store for 5 days. If you don’t pick up your items by then, we’ll cancel the order and refund your method of payment.
How do I return a Curbside Pickup order?
Like any other Best Buy order, Curbside Pickup orders may be returned to the store, and are subject to the terms and conditions of our Return & Exchange Promise.
Help Center
Find answers to commonly asked questions about orders, product information, returns and more.
Making a purchase for Curbside Pickup
Contactless Curbside Pickup is set up so customers shouldn’t have to get out of their vehicle. Employees sanitize their hands inside the store after each customer interaction. When approaching your vehicle, employees will keep a safe distance and will not ask you to hand over an ID or hand over your phone/order number.
Before you go
Start by checking your junk email folders. If there is no email, log in to BestBuy.com or our mobile app to check your order status.
Arrival at the store
When you receive the notification email or click on the web link in the text notification that the order is ready for pickup, click on the yellow “How to Check in at Curbside” button.