Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all leather to be free from defects in materials and workmanship, seam slippage, cracking, and dye transfers. Leather is a natural product, and, as such, each hide will reflect its own individuality.
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How to finance Ashley Furniture?
The product can be used as a wall-mounted mirror and as a dining table or a writing desk. In addition, the increasing number of office spaces and rise in online sales will have an accelerating effect on the growth of the market. However, the fragmentation of the market is expected to challenge the growth.
Is Ashley Furniture overpriced?
While the mattresses can be heavy and slightly more expensive than others ... Since Sealy partners with top retailers like Kane's Furniture, Macy's and Ashley HomeStore, the delivery cost varies ...
Can you return furniture to Ashley Furniture?
You can conveniently return your item back to Ashley Furniture Return Policy in two methods (i) By returning your item back to the shop as well as (ii) By returning your product back on the internet. Ashley Furniture Return Policy for on the internet purchases is as complies with: Return your product within 30 days from purchase.
Does Ashley Furniture sell electronics?
Ashley Furniture HomeStore is the number one retailer of furniture and mattresses in the United States. The stores feature the complete lineup of the world's number one furniture brand: Ashley. Many items featured in Ashley Furniture HomeStores are exclusive furniture styles that you cannot find anywhere else.
Does Ashley Furniture honor their warranty?
Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Ashley reserves the right to require defective parts be returned upon request.
Is Ashley Furniture extended warranty worth it?
Furniture salespeople may make a strenuous effort to sell you an extended warranty. These plans are typically pitched as though they offer added protection and extend the retailer's warranty. Extended furniture warranties are never a good idea. They invalidate the manufacturer's warranty and are loaded with exclusions.
How long are couches under warranty?
Note: Most upholstery manufacturers warranty their fabrics for a maximum of one year. The product or part is warranted against defective materials or workmanship for five years, based on reasonable use.
How do I opt out of Ashley Furniture Protection Plan?
To cancel the Plan, contact Us toll-free at [1-866-483-0463].
What does my furniture insurance cover?
Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.
What is Platinum Auto Warranty?
What does a platinum warranty cover? A “platinum warranty” is different for every provider. Generally, it's one of the highest levels of coverage offered by an extended auto warranty company and offers protection for hundreds of car parts and important car systems.
What are my rights with a faulty sofa?
Can I return a sofa if it's not comfortable? Yes, if you bought it online. Buying a sofa online gives you the right to reject it within 14 days for whatever reason, not just because it's faulty – and then another 14 days to send it back after informing the seller you don't want it.
What does lifetime warranty mean on furniture?
Most consumers see lifetime warranty to mean one of three things: the owner's lifetime or the time he or she owns the product; the lifetime of the product itself; or the lifetime of the manufacturer.
What does warranty on a couch mean?
Furniture warranties cover things like manufacturer defects, but not performance issues – and differentiating the two areas can be tricky. Many companies also offer extended warranties to their customers at an additional charge, which can be even more confusing.
Where is serial number on Ashley Furniture?
Serial Numbers are 9-12 digits in length and start with either a "5" or an "S". This number can be found on the product label located on the product.
Where is the model number on Ashley Furniture?
The model number can be found on the product label located on the product.
Can you buy floor models at Ashley Furniture?
Pick-up Services: Furniture and mattresses may be picked up at the corporate distribution center or at the regional pick-up centers. Only showroom floor samples may be picked up directly at a showroom.
What happens if you don't clean your furniture?
In the event that we’re not able to clean or repair your furniture, you’ll receive a replacement. It’s that simple.
Do tough stains need TLC?
Sometimes tough stains just need a little TLC. Our knowledgeable specialists can provide expert tips that might just resolve your issue right away.
What is the warranty on Ashley sofas?
A Limited Lifetime Warranty applies to all frames used in sofas, couches, love seats, upholstered chairs, ottomans, sectionals, and sleepers. Ashley Furniture Industries, Inc. warrants these components to you, the original retail purchaser, to be free from material manufacturing defects. Lifetime means the normal useful life of the product. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail purchaser. After one year from the date of purchase, the frame warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.
How long is the warranty on Ashley sleepers?
Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, all mechanisms used in sleepers for three years from the date of purchase, to be free from material manufacturing defects. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail purchaser. After one year from the date of purchase, the sleeper mechanism warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.
How long does it take for an Ashley cushion to be replaced?
This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Within one year from the date of purchase, Ashley Furniture Industries, Inc. will replace, for the original retail purchaser only, a cushion core in an unattached (loose) seat cushion (an “Unattached Cushion”) that has material manufacturing defects, provided that the original retail purchaser (i) follows the Claim Procedure set forth herein and (ii) returns the defective cushion core contained within an Unattached Cushion to Ashley Furniture Industries, Inc., Attn: Director of Quality at Ashley Furniture Industries, Inc.,One Ashley Way, Arcadia, WI 54612, together with the product serial number and other information required under the Claim Procedure set forth in these Limited Warranties. With respect to a cushion core in a seat cushion which is attached to the product (an “Attached Cushion”), Ashley Furniture Industries, Inc., within one year from the date of purchase, will repair or replace, at its option, for the original retail purchaser only, a cushion core, in an Attached Cushion, which has material manufacturing defects, provided that the original retail purchaser follows the Claim Procedure set forth in these Limited Warranties. With respect to an Attached Cushion, Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail purchaser.
How long is the warranty on a recliner?
Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, all mechanisms used in recliners for five years from the date of purchase, to be free from material manufacturing defects. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail purchaser. After one year from the date of purchase, the recliner mechanism warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.
Does the Orlon warranty cover velvet?
This warranty also does not cover protective finishes, velvets, velvet types, and Orlon, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect.
Is leather a natural product?
Leather is a natural product, and, as such, each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect.
Does Ashley Furniture have a warranty?
Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all upholstered fabrics against seam slippage, fraying, and dye transfers. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. This warranty also does not cover protective finishes, velvets, velvet types, and Orlon, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail purchaser.
What is implied warranty?
Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period .
How to claim a mattress from Dash Square?
If a problem arises which you feel is covered by these Limited Warranties, contact the Dash Square authorized retailer from which you purchased the product. All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. Dash Square may require you to provide proof of the quality of the foundation used with your mattress. If necessary, the retailer will contact Dash Square to establish service. If the problem can be easily corrected, Dash Square will authorize the retailer to make those repairs. Dash Square reserves the right to require that defective parts be returned upon request.
What does the law label on a mattress mean?
Don’t remove the law label or tag at the end of your mattress. This label serves as a means of identification to establish your right to the Limited Warranty.
Does Dash Square replace unattached cushions?
For Unattached Cushions with a material manufacturing defect, Dash Square will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Dash Square, returns the defective cushion core contained within an Unattached Cushion to Dash Square. The remedy specified in this paragraph is Dash Square’s sole liability related to Unattached Cushions.
Is a repair covered by a limited warranty?
Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only.
Does Dash Square cover replacement parts?
After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. REFUNDS ARE NOT AVAILABLE. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to substitute materials of equal or better quality.
Does Dash Square repair or replace products?
IN NO EVENT SHALL Dash Square’S RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. IN NO EVENT SHALL Dash Square’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS Dash Square IS WILLING AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF Dash Square, TO CONTAIN A MATERIAL MANUFACTURING DEFECT DURING THE LIMITED WARRANTY PERIOD. Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you.
What is the warranty on a rug?
Upholstered fabrics are warranted against defective material or workmanship for one year from the date of purchase under normal care and use. This warranty does not cover fading, pilling or shrinkage and is not valid where there is evidence of heavy soiling or abuse. Fabric damage or fabric failure due to improper cleaning or animal use is also excluded from the warranty. Consult your salesperson for proper cleaning instructions. The fabric warranty will not be honored if any evidence of animal damage is found.
How long does it take to return furniture at a furniture store?
Regular furniture accessories on display in our showrooms or on our website may be returned for reselection or refund within seven (7) days of pick up or delivery with no restocking fee as long as they are returned in the original condition. Special order accessories, area rugs, lamps, wall art or other items that were ordered by customer request, are not eligible for reselection or return.
What are the conditions for return of showroom merchandise?
Original condition includes but is not limited to: no signs of wear or tear, scratches, nicks, stains, pet hair, pet or food odor, smoke damage or missing parts. No returns on opened pillows, sheets or mattress foundations. The Company reserves the right to determine the condition upon pick up of the mattress. Merchandise that does not meet the above condition will not be accepted.
What is special order furniture?
Furniture and Furniture Accessory Reselection and Return Policy: Special orders are items manufactured based on specific customer request that are not regular showroom merchandise and are not eligible for reselection or return.
How long does it take to return furniture?
The completed return of merchandise or reselection must take place within seven (7) days of your original delivery or original pick-up date.
Can you return furniture to the showroom?
Showrooms cannot accept returned furniture and mattress merchandise. Accessories may be returned to our showrooms. All merchandise must be returned in new condition with no signs of wear and tear, scratches, nicks, stains, pet hair, pet or food odor, smoke, damage, or missing parts.
Do you have to pay for merchandise at the time of the original sale?
Merchandise purchases must be paid in full or finance arrangements accepte d at the time of the original sale. No delivery date or pick-up date will be set without full payment.
Does Ashley have a warranty?
Once a product is more than a year old, Ashley states that its manufacturer's warranty is void and, in turn, Guardsmansays that, even though they are the extended warranty, manufacturer's defects are not covered. So Ashley gets to sell shoddy products. Guardsmangets to sell a worthless policy and the customer is left holding the bag, even though the extended “bumper-to-bumper” warranty, specifically includes damage from pets and pet fluids and mentions nothing about manufacturer's defects. Plus, the salespeople at Ashley emphasize that buying the extended coverage takes the worry out of having leather furniture.
Is Ashley leather thicker than leather?
Its leather is twice as thick as the leather on an Ashley couch. Once a product is more than a year old, Ashley states that its manufacturer's warranty is void and, in turn, Guardsman says that, even though they are the extended warranty, manufacturer's defects are not covered. So Ashley gets to sell shoddy products.
Is Ashley Guardsman a scam?
The Ashley-Guardsman Scam. Here is the scam as we see it. Ashley makes inferior products, at least with respect to their leather furniture. Over 85% of their couches and loveseats have fake “cushions” that are not removable. They look like cushions, but to save manufacturing costs, they are part of the body of the couch, ...
Does Ashley Furniture have a warranty?
DO NOT PURCHASE!!!a warranty from Ashley furniture. Ashley furniture has horrible warranty services that won’t even honor your warranty after you purchased it. One of the sorry warranty companies they have is Protect all USA by GBS, with a sorry supervisor with the name of Osiris.