Full Answer
How to finance Ashley Furniture?
The product can be used as a wall-mounted mirror and as a dining table or a writing desk. In addition, the increasing number of office spaces and rise in online sales will have an accelerating effect on the growth of the market. However, the fragmentation of the market is expected to challenge the growth.
Is Ashley Furniture overpriced?
While the mattresses can be heavy and slightly more expensive than others ... Since Sealy partners with top retailers like Kane's Furniture, Macy's and Ashley HomeStore, the delivery cost varies ...
Can you return furniture to Ashley Furniture?
You can conveniently return your item back to Ashley Furniture Return Policy in two methods (i) By returning your item back to the shop as well as (ii) By returning your product back on the internet. Ashley Furniture Return Policy for on the internet purchases is as complies with: Return your product within 30 days from purchase.
Does Ashley Furniture sell electronics?
Ashley Furniture HomeStore is the number one retailer of furniture and mattresses in the United States. The stores feature the complete lineup of the world's number one furniture brand: Ashley. Many items featured in Ashley Furniture HomeStores are exclusive furniture styles that you cannot find anywhere else.
Does Ashley Furniture honor their warranty?
Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Ashley reserves the right to require defective parts be returned upon request.
Is Ashley Furniture extended warranty worth it?
Furniture salespeople may make a strenuous effort to sell you an extended warranty. These plans are typically pitched as though they offer added protection and extend the retailer's warranty. Extended furniture warranties are never a good idea. They invalidate the manufacturer's warranty and are loaded with exclusions.
What does my furniture insurance cover?
Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.
How do I opt out of Ashley Furniture Protection Plan?
To cancel the Plan, contact Us toll-free at [1-866-483-0463].
What is Platinum Auto Warranty?
What does a platinum warranty cover? A “platinum warranty” is different for every provider. Generally, it's one of the highest levels of coverage offered by an extended auto warranty company and offers protection for hundreds of car parts and important car systems.
Can you buy floor models at Ashley Furniture?
Pick-up Services: Furniture and mattresses may be picked up at the corporate distribution center or at the regional pick-up centers. Only showroom floor samples may be picked up directly at a showroom.
What is accidental damage to furniture?
Accidental damage insurance for furniture typically covers things like: Accidental staining - for example, tea and coffee, and foods like curry and chocolate. Accidents caused by children - like damaging the sofa frame by jumping on it.
Can I put insurance on my furniture?
What Is a Furniture Protection Plan? Whether caused by the aforementioned wine stain or a moving-related scuff, damage to furniture can be covered by a furniture protection plan, which offers repairs within the plan's time frame just like auto, home, or renter's insurance.
Can I insure my couch?
Any kind of major purchase- furniture, cars, appliances, electronics- usually comes with the option to add a “protection plan” or a “service plan” or something like that, which is supposed to protect your investment and give you peace of mind.
Where is the serial number on Ashley Furniture?
Serial Numbers are 9-12 digits in length and start with either a "5" or an "S". This number can be found on the product label located on the product.
Who is CEO of Ashley Furniture?
Todd R. Wanek (2002–)Ashley Furniture Industries / CEOTodd Ronald Wanek is an American billionaire businessman, the president and chief executive officer of Ashley Furniture Industries, Inc. He is the son of Ronald G. Wanek, the chairman. As of May 2022, his net worth was estimated at US$3.1 billion. He was named CEO in 2002. Wikipedia
Why is my order not showing on Ashley Furniture?
If you do not receive the order confirmation message within a few minutes of your purchase, please check your junk or spam email folder just in case the information was delivered there instead of your inbox. If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393.
How long is the warranty on Ashley sleepers?
Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, all mechanisms used in sleepers for three years from the date of purchase, to be free from material manufacturing defects. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail purchaser. After one year from the date of purchase, the sleeper mechanism warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.
How long does Ashley Furniture pay for labor?
is limited to repair, or at its option, replacement. Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., at no charge to the original retail purchaser. After one year from the date of purchase, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.
What is limited warranty?
These Limited Warranties provide coverage to the original retail purchaser and do not apply to rented, business, commercial, institutional, or other non-residential uses. These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) any merchandise purchased “as is” or second-hand, (iii) any merchandise purchased at a distress sale or a going-out-of business sale, or (iv) any merchandise purchased from a liquidator. All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. Warranty is null and void if furniture has been moved from original point of delivery to consumer.
Is Ashley Furniture responsible for shipping furniture?
Ashley Furniture Industries, Inc. is not responsible for scheduling or the cost of transporting your furniture from your home to the retailer or from the retailer to your home. You must make those arrangements with the retailer.
Does the Orlon warranty cover velvet?
This warranty also does not cover protective finishes, velvets, velvet types, and Orlon, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect.
Can children play on motion furniture?
Caution must be used in operation (opening, closing, etc.). Children should not be allowed to play on or operate motion furniture. Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism.
Does a warranty cover normal household use?
All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care.
What happens after the expiration of a labor warranty?
After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses.
Is leather a natural product?
Leather is a natural product, and, as such, each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect.
Does a warranty cover normal household use?
All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care.
Does Ashley pay labor?
In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and customary labor rates to repair or replace the defective parts (at Ashley’s option) and shipping costs from the retailer to and from Ashley, at no charge to the original purchaser.
Can children play on motion furniture?
Caution must be used in operation (opening, closing, etc.). Children should not be allowed to play on or operate motion furniture. Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism.
Does Ashley Leather cover defects?
These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Ashley.
Can you wash Ashley mattress covers?
The memory foam is temperature sensitive and will soften when it is warm. The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended.
How long is the furniture protection program?
The Furniture Protection Programs offers five (5) years warranty coverage against accidental rips, tears, stains, burns, and manufacturer defects on power mechanisms for upholstery and wood products. Coverage on manufacturer defects will begin upon expiration of the one (1) year manufacturer warranty and continue through the five (5) year period. For covered stains or damages, call our toll-free Customer Service number within thirty (30) days from date of discovery. To file a service request please call 1-888-585-9488. A beneficial no risk policy also applies to the Furniture Protection Program. If there is never a need to file a service claim during the term of the policy, the Protection Plan will be refunded as an in-store credit good towards a future purchase that is at least twice the amount of the credit. Credits are for furniture and mattress purchases only, not for rugs or accessories.
How long does it take to return furniture?
The completed return of merchandise or reselection must take place within seven (7) days of your original delivery or original pick-up date.
What are the conditions for return of showroom merchandise?
Original condition includes but is not limited to: no signs of wear or tear, scratches, nicks, stains, pet hair, pet or food odor, smoke damage or missing parts. No returns on opened pillows, sheets or mattress foundations. The Company reserves the right to determine the condition upon pick up of the mattress. Merchandise that does not meet the above condition will not be accepted.
What is special order furniture?
Furniture and Furniture Accessory Reselection and Return Policy: Special orders are items manufactured based on specific customer request that are not regular showroom merchandise and are not eligible for reselection or return.
How long do you have to keep a mattress for 90 nights?
Your 90 Night Sleep Guarantee starts on your delivery date or pick update. You must keep your mattress for at least 30 days to give your bed and body a fair chance to bond. A mattress protector and fitted pillow must be purchased with your mattress to qualify for our mattress sleep guarantee.
Can I return a mattress protector?
Mattress protectors, pillows, and sheets that have been opened are not eligible for reselection or return. Delivery is a service and the original delivery fee is non-refundable. A new delivery fee will be applied to all reselections and returns. Showrooms cannot accept returned furniture and mattress merchandise.
Can you return furniture to the showroom?
Showrooms cannot accept returned furniture and mattress merchandise. Accessories may be returned to our showrooms. All merchandise must be returned in new condition with no signs of wear and tear, scratches, nicks, stains, pet hair, pet or food odor, smoke, damage, or missing parts.
Does Guardsman sell worthless bags?
Guardsman gets to sell a worthless policy and the customer is left holding the bag, even though the extended “bumper-to-bumper” warranty, specifically includes damage from pets and pet fluids and mentions nothing about manufacturer's defects.
Is Ashley leather thicker than leather?
Its leather is twice as thick as the leather on an Ashley couch. Once a product is more than a year old, Ashley states that its manufacturer's warranty is void and, in turn, Guardsman says that, even though they are the extended warranty, manufacturer's defects are not covered. So Ashley gets to sell shoddy products.
Is Ashley Guardsman a scam?
The Ashley-Guardsman Scam. Here is the scam as we see it. Ashley makes inferior products, at least with respect to their leather furniture. Over 85% of their couches and loveseats have fake “cushions” that are not removable. They look like cushions, but to save manufacturing costs, they are part of the body of the couch, ...
Is pet fluid covered by the Guardsman contract?
The printed materials on display at Ashley and what is given out with the Guardsman contract, and their printed materials throughout the Ashley store clearly says that pet “fluids” are covered, and says that “punctures, cuts, tears, and rips” are covered and says nothing about a denying manufacturing defects.
How much does an extended warranty cost?
The contracts are often awarded to the lowest bidder. Extended warranty plans generally end up costing anywhere from $100 to 6% of the total cost of furniture. They are extremely lucrative to the store.
What is the purpose of a furniture warranty?
The primary purpose of a furniture warranty is actually to protect the retailer and manufacturer. At the top of the warranty, large bold letters will spell out the time limit for each major part of the furniture. For example: Much further down the document there will be exceptions and exclusions.
What does "deluxe" mean in furniture?
"Deluxing" means that the retailer removes the furniture from the manufacturer's packaging, inspects it, repairs any noticeable defects and then blanket wraps the furniture for delivery to the home.
What happens if you pick up furniture at a warehouse?
If something in one of the boxes you picked up is damaged some stores may deny responsibility. Carefully read your receipt if you pick up furniture at a retailer's warehouse. There may be unexpected clauses. For example the signed receipt may certify that you have accepted the furniture in good condition.
How long does it take to return furniture?
Large furniture items can cost many hundreds of dollars to ship (each way.) Returning furniture to a manufacturer for repairs can take several weeks (or months.) Customers may also be charged hourly labor costs for warranty repairs.
Does a furniture warranty cover everything?
Furniture warranties may seem, at first glance, to cover everything, at least for a specified amount of time. In reality the warranty document will have numerous exceptions and exclusions. These usually cover the most common complaints that furniture purchasers will have.
Can you charge hourly labor for warranty repairs?
Customers may also be charged hourly labor costs for warranty repairs. Most furniture defects occur during shipping. This can be from the factory to the retailer or from the retailer to the customer. Defects must be seen and documented while the delivery people are still in your home.
What does SquareTrade cover?
Includes product breakdowns and accidental damage during normal use. Does not include intentional damage, loss, or theft.
Do I need to register my plan?
No, you do not need to register your plan for it to be active. All you need is the receipt for your item.
Can I cancel my plan?
Yes. You can cancel your plan for a full refund in the first 30 days, pro-rated after that.