How do I email Ashley Furniture?
If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at [email protected].
How do I speak to a manager at Ashley Furniture?
To reach customer service, call 1-866-436-3393 or find Support here. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA.
How much is Ashley cancel fee?
A 30%Cancellation Policy A 30% cancellation fee will be charged on cancelled orders. Purchases paid by check will be refunded after 15 working days from date of payment. Purchases paid by cash will be refunded by check.
Why is my order not showing on Ashley Furniture?
If you do not receive the order confirmation message within a few minutes of your purchase, please check your junk or spam email folder just in case the information was delivered there instead of your inbox. If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393.
Is there a class action lawsuit against Ashley Furniture?
Ashley Furniture Class Action Lawsuit Overview: Ashley Furniture Industries LLC faces a false advertising class action lawsuit alleging the furniture chain dupes customers with fictitious “original” prices, leading them to falsely believe they are purchasing furniture at bargain prices.
Does Ashley Furniture honor their warranty?
Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Ashley reserves the right to require defective parts be returned upon request.
Can I return Ashley furniture If I don't like it?
Ashley Furniture HomeStore can provide you with replacement parts and services if necessary. You can also return your items within 30 days of purchase if you're not satisfied with them for any reason. Contact customer care at 866-436-3393.
Can I cancel furniture order before delivery?
Make it clear that you need the goods by a certain date, or for a service to start or finish by a set date. If the retailer does not deliver by then, you'll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements.
How do I cancel an order with Ashleys?
For No-Hassle Delivery + Assembly orders, you can cancel the order simply by calling Customer Care at 866-436-3393.
Can I check the status of my Ashley Furniture order?
You can also check on your order by calling Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT).
How long does it take to get a couch from Ashley Furniture?
Depending on how close you are to an Ashley HomeStore, your order will come directly from the store or it will arrive via Ashcomm shipping service. On average, delivery will take 5-10 business days for items to arrive.
Is Ashley Furniture and Ashley HomeStore the same?
Ashley HomeStore (still known as Ashley Furniture HomeStore in some countries) is an American furniture store chain that sells Ashley Furniture products. Opened in 1997, the chain comprises over 2000 locations worldwide. The chain has both corporate and independently licensed and operated furniture stores.
Why do people chat with Ashley Furniture?
The reason why most customers are looking to chat with Ashley Furniture is because they have Returns, Cancel order, Change order, Track order, Complaint and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we ...
Does Ashley Furniture have a live chat?
While Ashley Furniture does not offer live chat, they do have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Ashley Furniture is their 800-477-2222 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.
About
The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, back springs. The Webbed Seating System is the webbing used to support the seating area. Leather is a natural product, and, as such, each hide will reflect its own individuality. REFUNDS ARE NOT AVAILABLE.
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Where is the serial number on a furniture unit?
A: Serial numbers are between 9 and 15 digits in length and are located in the following locations: For the following categories, the label with this number is attached to your furniture either on the back of the unit or underneath the unit: Bedroom Furniture. Dining Room Furniture. Home Office Furniture.
How to find out if a store has the item you want?
To find out if a store has the item you want, call or visit the HomeStore near you. Lookup our store locations. Every store has a unique selection and may or may not have the item on display, please call first.
What is DuraBlend upholstery?
DuraBlend® upholstery offers the rich look and feel of leather using a polyurethane/leather blend to create a comfortable and economical alternative to natural leather. Fabric Contents: 57% polyurethane, 26% poly/cotton, 17% leather.
What are the exclusions for promo codes?
As a general rule, Smart Buys, barstools, select dining chairs and sale/clearance items are excluded in promotions.
Is Ashley Furniture a scam?
Ashley Furniture Industries, Inc. has informed the Better Business Bureau that the "Ash ley Furniture" name is being used on the Internet by someone not associated with Ashley Furniture Industries, Inc., to perpetrate work-at-home and counterfeit check scams.
Company Description
Ashley Furniture is the #1 Selling Brand of Furniture in the World. Our customers find exceptional value in both the products and services we offer. Selling “Ashley Direct” allows us to sell for up-to 50% less than comparable product brands.
Job Description
Now Hiring Full-Time Customer Care Representatives In Batavia, NY! Are you a naturally talented, “people” person who cares about the products you represent and the customers you service? Do you possess a professional presentation, excellent phone skills and the ability to multi-task efficiently? Are you detail-oriented, able to type a minimum of 35 wpm, and possess working knowledge of common Microsoft computer programs? Would you enjoy a social, upbeat, and fun work environment? If the answer is yes, then we want to talk with you! SELF-PACED COMPENSATION At Ashley we offer a very unique and competitive compensation plan.