How do I speak to a manager at Ashley Furniture?
To reach customer service, call 1-866-436-3393 or find Support here. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA.
Is Ashley Furniture owned by Walmart?
The parent company of Ashley, Ashley Furniture Industries, headquartered in Arcadia, Wisconsin, is the world's largest home furniture manufacturer. Owned by father and son team, Ron and Todd R. Wanek, the company manufactures and distributes home furnishings throughout the globe. The company employs more than 18,000.
Does Ashley Furniture honor their warranty?
Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Ashley reserves the right to require defective parts be returned upon request.
How do I email Ashley Furniture?
If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at [email protected].
Is all Ashley Furniture Made in China?
Over the past decade Ashley has been gradually moving its production away from China to other Asian (and U.S.)locations. The company reports that less than 10% of total production currently originates in China. Ashley licenses its name to Ashley HomeStores located throughout North America.
Are wayfair and Ashley Furniture the same company?
Results were generated by 240 employees and customers of Ashley Furniture and 185 employees and customers of Wayfair. Ashley Furniture's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ashley Furniture....Ashley Furniture vs Wayfair.8%Promoters88%Detractors1 more row
What does my furniture insurance cover?
Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.
How do I find the model number of my Ashley furniture?
The model number can be found on the product label located on the product.
Can you refinish Ashley furniture?
You can paint your dresser whatever you want, but if you want that antique style, go with a white or off white color. Either make sure your paint has primer in it or first primer and then paint your dresser. This will ensure your paint will last longer as well as preserve it a little better than without primer.
How do I opt out of Ashley Furniture Protection Plan?
To cancel the Plan, contact Us toll-free at [1-866-483-0463].
Where is Ashley's corporate office?
Arcadia, WIAshley Furniture Industries / HeadquartersArcadia is a city in Trempealeau County, Wisconsin, United States, along the Trempealeau River. The population was 2,925 at the 2010 census. It is the largest city in Trempealeau county. Wikipedia
Why is my order not showing on Ashley Furniture?
If you do not receive the order confirmation message within a few minutes of your purchase, please check your junk or spam email folder just in case the information was delivered there instead of your inbox. If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393.
About
The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, back springs. The Webbed Seating System is the webbing used to support the seating area. Leather is a natural product, and, as such, each hide will reflect its own individuality. REFUNDS ARE NOT AVAILABLE.
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Where is the serial number on a furniture unit?
A: Serial numbers are between 9 and 15 digits in length and are located in the following locations: For the following categories, the label with this number is attached to your furniture either on the back of the unit or underneath the unit: Bedroom Furniture. Dining Room Furniture. Home Office Furniture.
How to find out if a store has the item you want?
To find out if a store has the item you want, call or visit the HomeStore near you. Lookup our store locations. Every store has a unique selection and may or may not have the item on display, please call first.
What is DuraBlend upholstery?
DuraBlend® upholstery offers the rich look and feel of leather using a polyurethane/leather blend to create a comfortable and economical alternative to natural leather. Fabric Contents: 57% polyurethane, 26% poly/cotton, 17% leather.
Is Ashley Furniture a scam?
Ashley Furniture Industries, Inc. has informed the Better Business Bureau that the "Ash ley Furniture" name is being used on the Internet by someone not associated with Ashley Furniture Industries, Inc., to perpetrate work-at-home and counterfeit check scams.
Ashley HomeStore - Warranty
I have reached out to the BBB as well. I purchased furniture 3/2018 along with a warranty/insurance from Montage. The salesman failed to register my protection plan at time of purchase. Went to use my protection plan 2020 and was told that Ashley was under new ownership and could not register my protection plan to get new furniture.
Ashley HomeStore - Customer service
I originally came to the Frisco store and worked with my normal sales person Pam. She was unprofessional along with the manager that I spoke with named Elliott. I feel racially profiled against and...
Ashley HomeStore - Lack of warranty service
I purchased an electric reclining leather sofa set in 2019, I also purchased the 5 year Purple Protection plan. The electronics in the sofa quite working so I called the Lubbock store and expressed to them I need to get my soft repaired.
Ashley HomeStore - Bunk beds
Bunk Beds purchased [protected] and was sent to the warehouse to pick them up. After 45 minutes in the cold, I was not given all of the pieces to the bed as I was told they were not itemized on my paid...
Ashley HomeStore - Warranty through GBS
I purchased an expensive bedroom set from Ashley and also their 5 year warranty plan (Supposedly through GBS). I tried over 6 months ago to get the rails fixed in my bed as my mattress is now being held up by bricks. The people at the store repaired one side of the bed's rail previously the other side was also poorly put together.
Ashley HomeStore - Violation of federal law
Ashley home store 7780 s cicero, burbank has engaged in price gouging and deceptive and misleading practices were used to secure sale including lying and misleading about delivery dates and I...
Ashley HomeStore - Dresser and 2 Nightstands very short
On 12-28-21 My daughter and I went online to look for a dresser and night stands for the apartment she just moved into. We saw what we wanted at Ashley Furniture, so I ordered it. When it came, the boxes seemed very small, especially for a dresser. My husband told me a lot of times when you have to put things together, the boxes are small.