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ashley furniture customer complaint

by Ms. Ophelia Russel V Published 3 years ago Updated 2 years ago

Full Answer

How do I contact Ashley Furniture?

  • Bedroom Furniture
  • Dining Room Furniture
  • Home Office Furniture
  • Occasional Tables
  • Entertainment Furniture

How to contact Ashley Furniture?

  • Ronald Wanek, Board Chairperson
  • Todd Wanek, President/CEO
  • Ms. Homestore Customer Care, Customer Service Representative

Is Ashley good furniture?

Ashley Furniture Industries ... of hours of in-kind services and transported medical supplies, essential goods, food and water and more to areas in need during times of distress.

Is Ashley Furniture overpriced?

While the mattresses can be heavy and slightly more expensive than others ... Since Sealy partners with top retailers like Kane's Furniture, Macy's and Ashley HomeStore, the delivery cost varies ...

How do I file a complaint with the Ashley Furniture corporate office?

To reach customer service, call 1-866-436-3393 or find Support here. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. The corporate office phone number is 608-323-3377.

Is there a class action lawsuit against Ashley Furniture?

Ashley Furniture Class Action Lawsuit Overview: Ashley Furniture Industries LLC faces a false advertising class action lawsuit alleging the furniture chain dupes customers with fictitious “original” prices, leading them to falsely believe they are purchasing furniture at bargain prices.

How do I file a claim with Ashley Furniture?

CLAIM PROCEDURE Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Ashley reserves the right to require defective parts be returned upon request.

How do I email Ashley Furniture?

If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at [email protected].

Does Ashley Furniture honor their warranty?

Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all leather to be free from defects in materials and workmanship, seam slippage, cracking, and dye transfers.

Where is Ashley's corporate office?

Arcadia, WIAshley Furniture Industries / HeadquartersArcadia is a city in Trempealeau County, Wisconsin, United States, along the Trempealeau River. The population was 2,925 at the 2010 census. It is the largest city in Trempealeau county. Wikipedia

What does my furniture insurance cover?

Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.

Who is CEO of Ashley Furniture?

Todd R. Wanek (2002–)Ashley Furniture Industries / CEOTodd Ronald Wanek is an American billionaire businessman, the president and chief executive officer of Ashley Furniture Industries, Inc. He is the son of Ronald G. Wanek, the chairman. As of May 2022, his net worth was estimated at US$3.1 billion. He was named CEO in 2002. Wikipedia

Is Ashley Furniture the same as Ashley HomeStore?

Ashley HomeStore (still known as Ashley Furniture HomeStore in some countries) is an American furniture store chain that sells Ashley Furniture products. Opened in 1997, the chain comprises over 2000 locations worldwide. The chain has both corporate and independently licensed and operated furniture stores.

Who owns Ashley Furniture?

Ashley Furniture IndustriesAshley HomeStore / Parent organizationAshley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world. Wikipedia

How long does it take for Ashley Furniture to adjust price?

Ashley Furniture also has a price adjustment guarantee that allows price adjustments up to 30 days after a qualifying purchase.

What is Ashley furniture made of?

Ashley Furniture pieces are made with engineered wood, a product that contains cellulose fibers and synthetic resin. The engineered wood is stable, millable and durable and takes paint well. Engineered wood is flat, smooth and dense and resists warping, cracking and splitting.

Does Ashley Furniture use solid wood?

Ashley Furniture sells durable, stylish and affordable furniture for people's homes, outdoor spaces and offices. The company doesn’t use solid wood on many of its furnishings, but the engineered wood product the company does use is eco-friendly and can withstand normal wear and tear.

Does Ashley Furniture offer online discounts?

Yes, Ashley Furniture gives discounts in-store and online. The company offers discounts around certain holidays, and you can often find discount codes to use for online purchases. The company’s website occasionally offers deals that do not require a discount code.

Where is the serial number on a furniture unit?

A: Serial numbers are between 9 and 15 digits in length and are located in the following locations: For the following categories, the label with this number is attached to your furniture either on the back of the unit or underneath the unit: Bedroom Furniture. Dining Room Furniture. Home Office Furniture.

How to find out if a store has the item you want?

To find out if a store has the item you want, call or visit the HomeStore near you. Lookup our store locations. Every store has a unique selection and may or may not have the item on display, please call first.

What is DuraBlend upholstery?

DuraBlend® upholstery offers the rich look and feel of leather using a polyurethane/leather blend to create a comfortable and economical alternative to natural leather. Fabric Contents: 57% polyurethane, 26% poly/cotton, 17% leather.

What are the exclusions for promo codes?

As a general rule, Smart Buys, barstools, select dining chairs and sale/clearance items are excluded in promotions.

Is Ashley Furniture a scam?

Ashley Furniture Industries, Inc. has informed the Better Business Bureau that the "Ash ley Furniture" name is being used on the Internet by someone not associated with Ashley Furniture Industries, Inc., to perpetrate work-at-home and counterfeit check scams.

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