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ashley furniture customer care service number

by Golda Herzog MD Published 3 years ago Updated 3 years ago

If your purchase was an Online Purchase you may call 866-436-3393 Monday-Friday 7:00 a.m. to 7:00 p.m. and Saturday 7:00 a.m. – 5:30 p.m.(CT) or Contact Us.

How do I contact Ashley Furniture?

  • Bedroom Furniture
  • Dining Room Furniture
  • Home Office Furniture
  • Occasional Tables
  • Entertainment Furniture

How to contact Ashley Furniture?

  • Ronald Wanek, Board Chairperson
  • Todd Wanek, President/CEO
  • Ms. Homestore Customer Care, Customer Service Representative

What is Ashley Furniture phone number?

While 800-477-2222 is Ashley Furniture's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Ashley Furniture customers, is by calling their 877-314-8457 phone number for their Customer Service department.

How do you contact President of Ashley Furniture?

Dr. Ron Wanek, chairman of Ashley Furniture, commissioned and donated the sculpture. Wanek and his family have made countless donations and contributions to the university. A bronze sculpture made in the likeness of High Point University President Dr. Nido Qubein was unveiled on Sept. 24.

How do I speak to a manager at Ashley Furniture?

To reach customer service, call 1-866-436-3393 or find Support here. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA.

How much is Ashley cancel fee?

A 30%Cancellation Policy A 30% cancellation fee will be charged on cancelled orders. Purchases paid by check will be refunded after 15 working days from date of payment. Purchases paid by cash will be refunded by check.

How do I file a claim with Ashley Furniture?

CLAIM PROCEDURE Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Ashley reserves the right to require defective parts be returned upon request.

How do I email Ashley Furniture?

If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at [email protected].

Can I return Ashley furniture If I don't like it?

Ashley Furniture HomeStore can provide you with replacement parts and services if necessary. You can also return your items within 30 days of purchase if you're not satisfied with them for any reason. Contact customer care at 866-436-3393.

Can I cancel furniture order before delivery?

Make it clear that you need the goods by a certain date, or for a service to start or finish by a set date. If the retailer does not deliver by then, you'll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements.

Does Ashley Furniture honor their warranty?

Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all leather to be free from defects in materials and workmanship, seam slippage, cracking, and dye transfers.

What does my furniture insurance cover?

Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.

Can you cancel Ashley Furniture warranty?

To cancel the Plan, contact Us toll-free at [1-866-483-0463]. If You cancel this Plan within the first thirty (30) days after receipt of the Plan and no claims have been made hereunder, You will receive a full refund of the purchase price.

Is Ashley Furniture and Ashley HomeStore the same?

Ashley HomeStore (still known as Ashley Furniture HomeStore in some countries) is an American furniture store chain that sells Ashley Furniture products. Opened in 1997, the chain comprises over 2000 locations worldwide. The chain has both corporate and independently licensed and operated furniture stores.

Why is my order not showing on Ashley Furniture?

If you do not receive the order confirmation message within a few minutes of your purchase, please check your junk or spam email folder just in case the information was delivered there instead of your inbox. If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393.

Who owns Ashley Furniture?

Ashley Furniture IndustriesAshley HomeStore / Parent organizationAshley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world. Wikipedia

About

The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, back springs. The Webbed Seating System is the webbing used to support the seating area. Leather is a natural product, and, as such, each hide will reflect its own individuality. REFUNDS ARE NOT AVAILABLE.

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Ashley HomeStore - Warranty

I have reached out to the BBB as well. I purchased furniture 3/2018 along with a warranty/insurance from Montage. The salesman failed to register my protection plan at time of purchase. Went to use my protection plan 2020 and was told that Ashley was under new ownership and could not register my protection plan to get new furniture.

Ashley HomeStore - Customer service

I originally came to the Frisco store and worked with my normal sales person Pam. She was unprofessional along with the manager that I spoke with named Elliott. I feel racially profiled against and...

Ashley HomeStore - Lack of warranty service

I purchased an electric reclining leather sofa set in 2019, I also purchased the 5 year Purple Protection plan. The electronics in the sofa quite working so I called the Lubbock store and expressed to them I need to get my soft repaired.

Ashley HomeStore - Bunk beds

Bunk Beds purchased [protected] and was sent to the warehouse to pick them up. After 45 minutes in the cold, I was not given all of the pieces to the bed as I was told they were not itemized on my paid...

Ashley HomeStore - Warranty through GBS

I purchased an expensive bedroom set from Ashley and also their 5 year warranty plan (Supposedly through GBS). I tried over 6 months ago to get the rails fixed in my bed as my mattress is now being held up by bricks. The people at the store repaired one side of the bed's rail previously the other side was also poorly put together.

Ashley HomeStore - Violation of federal law

Ashley home store 7780 s cicero, burbank has engaged in price gouging and deceptive and misleading practices were used to secure sale including lying and misleading about delivery dates and I...

Ashley HomeStore - Dresser and 2 Nightstands very short

On 12-28-21 My daughter and I went online to look for a dresser and night stands for the apartment she just moved into. We saw what we wanted at Ashley Furniture, so I ordered it. When it came, the boxes seemed very small, especially for a dresser. My husband told me a lot of times when you have to put things together, the boxes are small.

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