How do I speak to a manager at Ashley Furniture?
To reach customer service, call 1-866-436-3393 or find Support here. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA.
Does Ashley Furniture honor their warranty?
Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Ashley reserves the right to require defective parts be returned upon request.
How do I email Ashley Furniture?
If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at [email protected].
How do I pay my Ashley Furniture bill online?
You can pay for online purchases using an Ashley Advantage™ credit card/account issued by Synchrony or Great American Finance. Apply for credit here. If you already have an Ashley Advantage™ card/account through Synchrony, Great American Finance, or Genesis Credit, you can use it online.
What does my furniture insurance cover?
Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.
Where is the serial number on Ashley Furniture?
Serial Numbers are 9-12 digits in length and start with either a "5" or an "S". This number can be found on the product label located on the product.
Is Ashley Furniture and Ashley HomeStore the same?
Ashley HomeStore (still known as Ashley Furniture HomeStore in some countries) is an American furniture store chain that sells Ashley Furniture products. Opened in 1997, the chain comprises over 2000 locations worldwide. The chain has both corporate and independently licensed and operated furniture stores.
How do I opt out of Ashley Furniture Protection Plan?
To cancel the Plan, contact Us toll-free at [1-866-483-0463].
Why is my order not showing on Ashley Furniture?
If you do not receive the order confirmation message within a few minutes of your purchase, please check your junk or spam email folder just in case the information was delivered there instead of your inbox. If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393.
How do I pay my Ashley Furniture bill over the phone?
You can make payments and manage your account by calling the number on the back of your card or by contacting Synchrony Bank at 866-396-8254. There is a fee associated with phone payments.
How do I contact Synchrony Bank?
Use our automated phone system, call the Customer Service phone number on the back of your card or call 877-295-2080.
Can I pay my synchrony bill online?
You can make a Synchrony Bank credit card payment online, over the phone, or by mail with a check or money order. Synchrony also accepts payment by Western Union, bill payment checks from banks, and Walmart Bill Pay. The easiest way to pay a Synchrony credit card bill is online.
About
The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, back springs. The Webbed Seating System is the webbing used to support the seating area. Leather is a natural product, and, as such, each hide will reflect its own individuality. REFUNDS ARE NOT AVAILABLE.
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Where is the serial number on a furniture unit?
A: Serial numbers are between 9 and 15 digits in length and are located in the following locations: For the following categories, the label with this number is attached to your furniture either on the back of the unit or underneath the unit: Bedroom Furniture. Dining Room Furniture. Home Office Furniture.
How to find out if a store has the item you want?
To find out if a store has the item you want, call or visit the HomeStore near you. Lookup our store locations. Every store has a unique selection and may or may not have the item on display, please call first.
What is DuraBlend upholstery?
DuraBlend® upholstery offers the rich look and feel of leather using a polyurethane/leather blend to create a comfortable and economical alternative to natural leather. Fabric Contents: 57% polyurethane, 26% poly/cotton, 17% leather.
Is Ashley Furniture a scam?
Ashley Furniture Industries, Inc. has informed the Better Business Bureau that the "Ash ley Furniture" name is being used on the Internet by someone not associated with Ashley Furniture Industries, Inc., to perpetrate work-at-home and counterfeit check scams.
What is a wood furniture?
Whether you have an all-wood piece of furniture or a furnishing made of a mix of wood, manmade wood and wood veneer, you want to protect it from damage, maintain its perfect finish and keep it looking beautiful for years to come. Here are some tips to help you do that.
Why is it important to paint furniture?
Colorful and unique, hand-painted furniture is a great way to express your individual style. It’s important to place these furnishings out of direct sunlight so the color and vibrancy of the painted finish remains fresh and crisp.
How to keep leather furniture from cracking?
Leather is very durable; however, it is not accident or damage proof. Keep leather furniture out of direct sunlight and at least two feet from heat sources to avoid fading and cracking.
Can you put magazines on leather?
Do not place newspapers or magazines on leather furniture. The ink from these items may be transferred onto the leather. Do not use abrasives; harsh chemicals; saddle soap; leather cleaners that contain any oils, soaps or detergents; or common household cleaners on leather furniture.
Does Ashley furniture use flame retardant?
To that end, after working closely with our supply chain, upholstered furniture manufactured by or for Ashley as of January 1, 2015 does not use flame retardant chemicals. In addition, all our upholstered furniture, no matter where it is shipped in the US, includes a label that complies with the requirements of California's SB-1019
Can you clean a cushion cover with foam?
Do not over wet. Do not use solvents to spot clean. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.
Can you dry clean a cushion cover?
Clean only with a dry cleaning solvent. Do not saturate. Do not use water. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.