Receiving Helpdesk

ashley furniture complaint department contact

by Miss Ava Barton Published 3 years ago Updated 2 years ago

If your purchase was an Online Purchase you may call 866-436-3393 Monday-Friday 7:00 a.m. to 7:00 p.m. and Saturday 7:00 a.m. – 5:30 p.m.(CT) or Contact Us.

How do I file a complaint with the Ashley Furniture corporate office?

To reach customer service, call 1-866-436-3393 or find Support here. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. The corporate office phone number is 608-323-3377.

How do I file a claim with Ashley Furniture?

CLAIM PROCEDURE Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Ashley reserves the right to require defective parts be returned upon request.

How do I email Ashley Furniture?

If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at [email protected].

Where is the corporate headquarters for Ashley Furniture?

Arcadia, WIAshley Furniture Industries / HeadquartersArcadia is a city in Trempealeau County, Wisconsin, United States, along the Trempealeau River. The population was 2,925 at the 2010 census. It is the largest city in Trempealeau county. Wikipedia

Does Ashley Furniture honor their warranty?

Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all leather to be free from defects in materials and workmanship, seam slippage, cracking, and dye transfers.

What does my furniture insurance cover?

Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.

Who is CEO of Ashley Furniture?

Todd R. Wanek (2002–)Ashley Furniture Industries / CEOTodd Ronald Wanek is an American billionaire businessman, the president and chief executive officer of Ashley Furniture Industries, Inc. He is the son of Ronald G. Wanek, the chairman. As of May 2022, his net worth was estimated at US$3.1 billion. He was named CEO in 2002. Wikipedia

How do I opt out of Ashley Furniture Protection Plan?

To cancel the Plan, contact Us toll-free at [1-866-483-0463].

Is Ashley Furniture and Ashley HomeStore the same?

Ashley HomeStore (still known as Ashley Furniture HomeStore in some countries) is an American furniture store chain that sells Ashley Furniture products. Opened in 1997, the chain comprises over 2000 locations worldwide. The chain has both corporate and independently licensed and operated furniture stores.

Is Ashley Furniture Made in China?

Ashley manufactures living room, dining room, bedroom, entertainment, home office furniture and other home furnishings in the USA and internationally. Manufacturing and distribution facilities are located in Wisconsin, Mississippi, Pennsylvania, North Carolina, Florida, Vietnam and China.

Are wayfair and Ashley Furniture the same company?

Results were generated by 235 employees and customers of Ashley Furniture and 185 employees and customers of Wayfair. Ashley Furniture's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ashley Furniture....Ashley Furniture vs Wayfair.8%Promoters88%Detractors1 more row

What company owns Ashley Furniture?

Ashley Furniture IndustriesAshley HomeStore / Parent organizationAshley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world. Wikipedia

What is Ashley HomeStore's Facebook?

Connect with Ashley HomeStore via Facebook at Ashley HomeStore

What is Ashley HomeStore's Twitter?

Follow Ashley HomeStore on Twitter at Ashley HomeStore

What is Ashley HomeStore's YouTube?

Like, share & subscribe to Ashley HomeStore on YouTube at Ashley HomeStore

What is Ashley HomeStore's Instagram?

Check out Ashley HomeStore's Instagram pictures and videos at Ashley HomeStore

What is Ashley HomeStore's LinkedIn?

See Ashley HomeStore's portfolio on LinkedIn at Ashley HomeStore

Ashley HomeStore - Warranty

I have reached out to the BBB as well. I purchased furniture 3/2018 along with a warranty/insurance from Montage. The salesman failed to register my protection plan at time of purchase. Went to use my protection plan 2020 and was told that Ashley was under new ownership and could not register my protection plan to get new furniture.

Ashley HomeStore - Customer service

I originally came to the Frisco store and worked with my normal sales person Pam. She was unprofessional along with the manager that I spoke with named Elliott. I feel racially profiled against and...

Ashley HomeStore - Lack of warranty service

I purchased an electric reclining leather sofa set in 2019, I also purchased the 5 year Purple Protection plan. The electronics in the sofa quite working so I called the Lubbock store and expressed to them I need to get my soft repaired.

Ashley HomeStore - Bunk beds

Bunk Beds purchased [protected] and was sent to the warehouse to pick them up. After 45 minutes in the cold, I was not given all of the pieces to the bed as I was told they were not itemized on my paid...

Ashley HomeStore - Warranty through GBS

I purchased an expensive bedroom set from Ashley and also their 5 year warranty plan (Supposedly through GBS). I tried over 6 months ago to get the rails fixed in my bed as my mattress is now being held up by bricks. The people at the store repaired one side of the bed's rail previously the other side was also poorly put together.

Ashley HomeStore - Violation of federal law

Ashley home store 7780 s cicero, burbank has engaged in price gouging and deceptive and misleading practices were used to secure sale including lying and misleading about delivery dates and I...

Ashley HomeStore - Dresser and 2 Nightstands very short

On 12-28-21 My daughter and I went online to look for a dresser and night stands for the apartment she just moved into. We saw what we wanted at Ashley Furniture, so I ordered it. When it came, the boxes seemed very small, especially for a dresser. My husband told me a lot of times when you have to put things together, the boxes are small.

Ashley HomeStore - online order authorization

Good Afternoon, My Wife and I tried to make a purchase online with our Ashley card, we tried several times , but did not receive the merchandise, this created several pending authorizations on our card, We are trying to have these removed , however we are getting the run around , the store is telling us to call the credit company , for the Ashley card....

Ashley HomeStore - Dining Room Table

I ordered my dining room table in July 2021 and it is still yet to be delivered. My first email stated it would be delivered on October 8th and received another email in September stating the delivery date had changed to Dec 6th 2021.

Ashley HomeStore - Warranty

I have reached out to the BBB as well. I purchased furniture 3/2018 along with a warranty/insurance from Montage. The salesman failed to register my protection plan at time of purchase. Went to use my protection plan 2020 and was told that Ashley was under new ownership and could not register my protection plan to get new furniture.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9