Why choose as Ashley HomeStore Premium Protection Plan?
Ashley HomeStore’s Premium Protection Plan provides: Automatic Registration No forms to mail. No numbers to call. You are automatically registered at the time of purchase and are eligible to receive immediate coverage. On-The-Spot Assistance Sometimes tough stains just need a little TLC.
Is Ashley liable for extended warranties?
ASHLEY SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES.
What is covered under the furniture protection program?
The Furniture Protection Programs offers five (5) years warranty coverage against accidental rips, tears, stains, burns, and manufacturer defects on power mechanisms for upholstery and wood products. Coverage on manufacturer defects will begin upon expiration of the one (1) year manufacturer warranty and continue through the five (5) year period.
Why buy Allstate furniture protection?
The smartest accessory you can get for your new furniture. Millions of Amazon customers trust Allstate to protect their purchases. Covers accidents, product breakdowns, stains, rips, tears, and more.
Is Ashley Furniture extended warranty worth it?
Furniture salespeople may make a strenuous effort to sell you an extended warranty. These plans are typically pitched as though they offer added protection and extend the retailer's warranty. Extended furniture warranties are never a good idea. They invalidate the manufacturer's warranty and are loaded with exclusions.
Does Ashley Furniture honor their warranty?
Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Ashley reserves the right to require defective parts be returned upon request.
How do I opt out of Ashley Furniture Protection Plan?
To cancel the Plan, contact Us toll-free at [1-866-483-0463].
What does my furniture insurance cover?
Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.
Can you refinish Ashley Furniture?
You can paint your dresser whatever you want, but if you want that antique style, go with a white or off white color. Either make sure your paint has primer in it or first primer and then paint your dresser. This will ensure your paint will last longer as well as preserve it a little better than without primer.
Can you buy floor models at Ashley Furniture?
Pick-up Services: Furniture and mattresses may be picked up at the corporate distribution center or at the regional pick-up centers. Only showroom floor samples may be picked up directly at a showroom.
Where is the model number on Ashley Furniture?
The model number can be found on the product label located on the product.
Where is serial number on Ashley Furniture?
Serial Numbers are 9-12 digits in length and start with either a "5" or an "S". This number can be found on the product label located on the product.
Why is my order not showing on Ashley Furniture?
If you do not receive the order confirmation message within a few minutes of your purchase, please check your junk or spam email folder just in case the information was delivered there instead of your inbox. If your confirmation didn't arrive to either place, please call Customer Care at 866-436-3393.
Can I insure my couch?
Any kind of major purchase- furniture, cars, appliances, electronics- usually comes with the option to add a “protection plan” or a “service plan” or something like that, which is supposed to protect your investment and give you peace of mind.
Can I put insurance on my furniture?
What Is a Furniture Protection Plan? Whether caused by the aforementioned wine stain or a moving-related scuff, damage to furniture can be covered by a furniture protection plan, which offers repairs within the plan's time frame just like auto, home, or renter's insurance.
What is accidental damage to furniture?
Accidental damage insurance for furniture typically covers things like: Accidental staining - for example, tea and coffee, and foods like curry and chocolate. Accidents caused by children - like damaging the sofa frame by jumping on it.
What happens after the expiration of a labor warranty?
After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses.
Can children play on a power foundation?
The power foundation has many moving parts. Caution must be used in operation. Children should not be allowed to play on or operate the power foundation. Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism.
Does Ashley pay labor?
In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and customary labor rates to repair or replace the defective parts (at Ashley’s option) and shipping costs from the retailer to and from Ashley, at no charge to the original purchaser.
Does a warranty cover normal household use?
All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care.
Can children play on motion furniture?
Caution must be used in operation (opening, closing, etc.). Children should not be allowed to play on or operate motion furniture. Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism.
Does Ashley warranty cover replacement parts?
Under these Limited Warranties, Ashley’s exclusive obligation during the applicable warranty period is to repair or replace, at its option, upon examination by an authorized representative of Ashley, the applicable product or part not in conformity with these Limited Warranties. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. REFUNDS ARE NOT AVAILABLE. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Ashley reserves the right to substitute materials of equal or better quality.#N#In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and customary labor rates to repair or replace the defective parts (at Ashley’s option) and shipping costs from the retailer to and from Ashley, at no charge to the original purchaser. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs.
How long is the furniture protection program?
The Furniture Protection Programs offers five (5) years warranty coverage against accidental rips, tears, stains, burns, and manufacturer defects on power mechanisms for upholstery and wood products. Coverage on manufacturer defects will begin upon expiration of the one (1) year manufacturer warranty and continue through the five (5) year period. For covered stains or damages, call our toll-free Customer Service number within thirty (30) days from date of discovery. To file a service request please call 1-888-585-9488. A beneficial no risk policy also applies to the Furniture Protection Program. If there is never a need to file a service claim during the term of the policy, the Protection Plan will be refunded as an in-store credit good towards a future purchase that is at least twice the amount of the credit. Credits are for furniture and mattress purchases only, not for rugs or accessories.
How long does it take to return furniture?
The completed return of merchandise or reselection must take place within seven (7) days of your original delivery or original pick-up date.
What are the conditions for return of showroom merchandise?
Original condition includes but is not limited to: no signs of wear or tear, scratches, nicks, stains, pet hair, pet or food odor, smoke damage or missing parts. No returns on opened pillows, sheets or mattress foundations. The Company reserves the right to determine the condition upon pick up of the mattress. Merchandise that does not meet the above condition will not be accepted.
What is special order furniture?
Furniture and Furniture Accessory Reselection and Return Policy: Special orders are items manufactured based on specific customer request that are not regular showroom merchandise and are not eligible for reselection or return.
What is floor model?
Merchandise that is not eligible for return, reselection or exchange. Floor Model. Merchandise that has been used as the display item within the showroom. These items are often sold at a reduced price and are not covered by the lowest price guarantee or the happiness guarantee.
How long do you have to keep a mattress for 90 nights?
Your 90 Night Sleep Guarantee starts on your delivery date or pick update. You must keep your mattress for at least 30 days to give your bed and body a fair chance to bond. A mattress protector and fitted pillow must be purchased with your mattress to qualify for our mattress sleep guarantee.
Can I return a mattress protector?
Mattress protectors, pillows, and sheets that have been opened are not eligible for reselection or return. Delivery is a service and the original delivery fee is non-refundable. A new delivery fee will be applied to all reselections and returns. Showrooms cannot accept returned furniture and mattress merchandise.
The smartest accessory you can get for your new furniture
Millions of Amazon customers trust Allstate to protect their purchases.
What do Allstate Protection Plans cover?
Your furniture purchase is covered for accidents and product breakdowns. Mattress Protector Plans include a mattress protector that is covered for stains, rips, tears, and seam separation. Your mattress is covered for accidental stains if mattress protector is used and fails to protect mattress.
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