Was Ashley Furniture’s durablend product misleading consumers?
Ashley Furniture marketed their DuraBlend products as a high-quality, durable, and strong material. They labelled the product as “blended leather,” “durable,” and used the word “LEATHER” alone in its own right. Plaintiffs and other consumers believe that Ashley misrepresented their product due to the fact that it was of low quality and not durable.
Does Ashley warranty exceed the price of the product?
IN NO EVENT SHALL ASHLEY’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
How long does Ashley industries cover defects in the material?
I spoke with a customer service representative at Ashley Industries. She informed me that they only cover defects in the material for 4 years. I had just gone over the 4 years and there was nothing they would do for me. I found that quite a coincidence and wondered if it was even true.
How did Ashley misrepresent their product “blended leather”?
They labelled the product as “blended leather,” “durable,” and used the word “LEATHER” alone in its own right. Plaintiffs and other consumers believe that Ashley misrepresented their product due to the fact that it was of low quality and not durable.
Does DuraBlend leather peel?
The short answer is yes, bonded leather will eventually peel with use. This is an unfortunate fact of bonded leather.
Is DuraBlend good quality?
alleging that DuraBlend is marketed as a durable leather product; however, DuraBlend furniture is not durable and is prone to peeling and disintegrating. “Ashley and BD marketed DuraBlend upholstery as durable blended leather,” alleges the Ashley Furniture class action lawsuit.
How good is DuraBlend leather?
Bonded leather is cheaper than genuine leather because it contains less than 20% real leather. It has a smooth, consistent texture, unlike genuine leather, which has imperfections in the overall appearance. You can get bonded leather in a variety of colors and styles.
What to do with a couch that is peeling?
Method 1. Use Leather PaintPull off any peeled pieces of leather. Inspect the sofa and pull off any loose bits of faux leather before beginning the repair. ... Apply The Paint. Take your leather paint and gently agitate to mix the contents of the jar. ... Let The Paint Dry. ... Apply A Leather Finish. ... Apply Additional Coats of Finish.
Is DuraBlend real leather?
DURABLEND is a Bonded Leather – consist of blended leather or particles of leather adhered together with a coating of PU (polyurethane). Contents: 57% polyurethane, 26% poly/cotton and 17% minimum leather shavings. DuraBlend provides the look and feel of 100% Leather or Leather Match at an economical price.
Is there a class action lawsuit against Ashley Furniture?
Ashley Furniture Class Action Lawsuit Overview: Ashley Furniture Industries LLC faces a false advertising class action lawsuit alleging the furniture chain dupes customers with fictitious “original” prices, leading them to falsely believe they are purchasing furniture at bargain prices.
What is a DuraBlend sofa?
DuraBlend is a proprietary material similar to bonded leather, made from leather shavings, fabric and polyurethane. While this substance looks like leather for a while, it may crack and peel over time.
What is a DuraBlend couch?
The furniture is called "Durablend", a brand of blended leather made by Ashley Furniture. According to the label, it's a combination of polyurethane, polyvinyl chloride, poly cotton and leather.
Why is my leather sofa peeling?
When quality leather is cared for, it can last for decades, ages beautifully and forms a patina. Real leather is animal skin and so it needs to be maintained and moisturised – when it starts to dry out, it can eventually crack and peel.
Can you repair a peeling leather couch?
All you need is a vinyl and liquid leather repair kit that provides several tint options. This allows you to match the shade of your leather without anyone being able to tell that you repaired the peeling problem. It is important to inspect your leather sofa so you can correct all issues at the same time.
Can peeling leather be repaired?
It's not worth repairing peeling PU materials, because no long-lasting result can be achieved. All flaking and peeling 'skin' are removed until the surface is stable. Leather filler and a rubberized coating are tested to create a new 'skin' on the fabric.
Can peeling faux leather be repaired?
Nail Polish. You can easily purchase an inexpensive clear nail polish and apply that over the peeled area. You should still remove any bits of faux leather and apply the nail polish. If you don't use a marker or any other product, you may find that it looks much different in the peeled area.
What happens after the expiration of a labor warranty?
After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses.
Does Ashley warranty cover replacement parts?
Under these Limited Warranties, Ashley’s exclusive obligation during the applicable warranty period is to repair or replace, at its option, upon examination by an authorized representative of Ashley, the applicable product or part not in conformity with these Limited Warranties. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. REFUNDS ARE NOT AVAILABLE. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Ashley reserves the right to substitute materials of equal or better quality.#N#In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and customary labor rates to repair or replace the defective parts (at Ashley’s option) and shipping costs from the retailer to and from Ashley, at no charge to the original purchaser. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs.
How much did Ashley give Zima?
He went on to say Ashley representatives would address concerns. In fact, they gave Zima $1,200 in Ashley Furniture gift cards. But it's not just Durablend that's deteriorating.
When did James Zima buy Durablend?
James Zima, of Hammond, Ind., bought his Durablend couch and loveseat in 2010 for about $2,000. He said it first started peeling after a year. "When it first started it was like a quarter size. It wasn't that big of a deal," Zima said. "And it just consistently got worse to the state that it is now.".
What is Durablend furniture made of?
The furniture is called "Durablend", a brand of blended leather made by Ashley Furniture. According to the label, it's a combination of polyurethane, polyvinyl chloride, poly cotton and leather. "It's starting to spread upwards this way," McGary said.
What does McGary's furniture look like?
McGary's furniture looks like old peeling paint. He says his couch and loveseat started deteriorating only a year after purchase. "As you can see the couch is peeling on the seat," McGary said. He paid about $2,500 for the set from a neighborhood store in 2013.